Joe Machens Chrysler Dodge Jeep Ram
Columbia, MO
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Oil Change and tire rotation Really my only complaint was that I had asked to be called on my cell when the service was done, but the rep called and left a message on my home phon Really my only complaint was that I had asked to be called on my cell when the service was done, but the rep called and left a message on my home phone instead. More
service Was a prepaid oil change,tire rotation and service from a package brought awhile ago for a special deal. Dont know what else to say Was a prepaid oil change,tire rotation and service from a package brought awhile ago for a special deal. Dont know what else to say More
They did there job I went in there to look at 13000 dollar flex left with a 17000 dollar journey so yeah they did there job and sold me a car I went in there to look at 13000 dollar flex left with a 17000 dollar journey so yeah they did there job and sold me a car More
Nice helpful service and speedy Fast friendly and easy to deal with give me a car so I didn't have to stand around. And the price is right . Good experience Fast friendly and easy to deal with give me a car so I didn't have to stand around. And the price is right . Good experience More
Love my 2017 Jeep I feel my sales rep and finance director did their best to get me what I was looking for. Thank you very much for your help I feel my sales rep and finance director did their best to get me what I was looking for. Thank you very much for your help More
Excellent customer service Let me first say we initially gave a not so good review for this dealership. However....all our issues were addressed and taken care of beyond our ex Let me first say we initially gave a not so good review for this dealership. However....all our issues were addressed and taken care of beyond our expectations. This dealership is all about customer service. I would recommend them to everyone and they will continue to get my business for years to come. More
Terrible experience. The worst place to buy a new car. Darrell ignored my questions. I was not impressed with Frank the manager. The new car was in the service shop for 3 The worst place to buy a new car. Darrell ignored my questions. I was not impressed with Frank the manager. The new car was in the service shop for 3 days just to rotate the tires. They never called to tell me it was done. More
waaayy to slow!!! Told salesman we would be at dealership at 1pm. We weren't there to kick tires or look around..Had the truck picked out everything was ready on our en Told salesman we would be at dealership at 1pm. We weren't there to kick tires or look around..Had the truck picked out everything was ready on our end,,,arrived at dealer at 1.01 pm...sorry one min. late, was a three hour drive from our home. Met the salesperson he brought the truck around, we looked at it and took a 10 min. drive, agreed to purchase and from there things went south. Took over 5 hours for them to get their act together was 10:30 when we arrived back home. We have purchased many new autos (retired auto worker) and never has it taken so long to get an auto purchased..Wen we "finally" got to the final paperwork, we got to the extended warranty..(why wasn't that given to us while we were waiting?) It was like a big rush then, we were tired and wanted to be out of there..still not sure what we purchased but at least were not still sitting there....seems like the only thing that went fast was the sales push for the extended warranty More
Rich never gave up.keep looking till he found the truck I wa They found what I wanted. They looked everywhere and found exactly what I wanted and got it to me in a timely fashion rich put in lots of time to get They found what I wanted. They looked everywhere and found exactly what I wanted and got it to me in a timely fashion rich put in lots of time to get me what I wanted More
Easy to get good service Friendly people quick service and knowledgeable in there field.this is our 3rd new vehicle from koe machens .We have been pleased at all sites. Friendly people quick service and knowledgeable in there field.this is our 3rd new vehicle from koe machens .We have been pleased at all sites. More