Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Joe Machens Capital City Ford - Service Center
Jefferson City, MO
1,519 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,519 Reviews of Joe Machens Capital City Ford - Service Center
Sort by
March 01, 2021
Awesome thank you AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME More
by baldzcrue
Verified CustomerEmployees Worked With
Other Employees :
Steven Paul, Angie Hulsey, Dustin Prenger, Jesse Edler, Arkeem Horsley-Robey
March 01, 2021
Completely satisfied showed up got my Mikey a race and new key made had me in and out in less than 30 minutes hats off to you boys fine job new key made had me in and out in less than 30 minutes hats off to you boys fine job More
by ANTHONYBOWMAN78
Employees Worked With
Dustin Prenger
March 01, 2021
Ryan did a great job and communicated well. I could tell he genuinely wanted to resolve the issue and cared about customer satisfaction. Thank you! he genuinely wanted to resolve the issue and cared about customer satisfaction. Thank you! More
by SCHNEIDER330
Employees Worked With
Ryan in Service Dept
March 01, 2021
Overall my experience was not well. This was my second attempt to get this service completed. The oil change process took 3 hours to complete. There was nothing “quick” about this service. attempt to get this service completed. The oil change process took 3 hours to complete. There was nothing “quick” about this service. More
by MRGCHEVELLE
Employees Worked With
Jesse Edler
February 28, 2021
I would have to say the staff there is very helpful and nice. The waiting area was clean and had refreshments for customers. See you all in 6 months thanks again for the best service I've ever received. Wi nice. The waiting area was clean and had refreshments for customers. See you all in 6 months thanks again for the best service I've ever received. Will recommend you to everyone More
by dianwallace834
Employees Worked With
Dustin Prenger
February 27, 2021
Regular oil change. Arrived about 30 minutes early for my appointment (I live 50 miles away & never know about traffic). Won’t arrive early again. my appointment (I live 50 miles away & never know about traffic). Won’t arrive early again. More
by DLAIRMORE1952
Employees Worked With
Dustin Prenger
February 26, 2021
Twenty five words is overkill for a simple oil change and checkup. It all went fine, folks are easy to deal with, and Ed is fun on the shuttle rides. checkup. It all went fine, folks are easy to deal with, and Ed is fun on the shuttle rides. More
by russrauba
Employees Worked With
Kayle
February 26, 2021
Fast Friendly and Clean. Will continue to have my car serviced there. Thanks also for ordering my hood Deflector. Can’t wait to get in put on serviced there. Thanks also for ordering my hood Deflector. Can’t wait to get in put on More
by MAROBERT1054
Employees Worked With
Cody Byers, Josh Woodruff
February 25, 2021
Very courteous upon arrival, I appreciated the heads up on my service. I also appreciate the shuttle service to and from, makes it very handy to just drop my vehicle off. on my service. I also appreciate the shuttle service to and from, makes it very handy to just drop my vehicle off. More
by sheilas
Employees Worked With
Steven Paul
February 25, 2021
Jordan was awesome and friendly and done everything he could to get me in the car I wanted! He was awesome and I will definitely be going through him again in the future if he is available! He deserves a could to get me in the car I wanted! He was awesome and I will definitely be going through him again in the future if he is available! He deserves a raise lol then the shop people were awesome! Kayle and Kim were great when I had to bring my car back in to be worked on! Overall amazing experience! Jamie was awesome too he is always great to work with! Never disappointed here! More
by Fainolivia5
Employees Worked With
Kayle, Jamie Wilson, Jordan Fields
