Joe Machens Capital City Ford - Service Center

Having been to the service Department 3 times in the past month to get my 2011 Ranger ready for a huge trip to the west coast I have been very satisfied with the work completed. month to get my 2011 Ranger ready for a huge trip to the west coast I have been very satisfied with the work completed. More

Had an appointment for an oil change at 3:30 and did not leave till almost 6. Feel like this should be faster or someone should let you know there is a lengthy weight when you arrive. leave till almost 6. Feel like this should be faster or someone should let you know there is a lengthy weight when you arrive. More

Made an appointment and they were professional and quickly completed the service while I waited. Good job. I will continue to work with this service department. quickly completed the service while I waited. Good job. I will continue to work with this service department. More

Great service! The gentleman who I handed my car off to was very friendly and helpful. My car was finished in a timely manner. Having to service my car usually stresses me out but not this time. was very friendly and helpful. My car was finished in a timely manner. Having to service my car usually stresses me out but not this time. More

Angie did a great job getting my vehicle in and seeing to its repair. The service was great, everyone was very helpful and polite with my needs its repair. The service was great, everyone was very helpful and polite with my needs More

We don't like that you have to make an appointment now. We used to be able to drop off for an oil change. And when you call to make the appointment, you don't even talk to the people at our dealership, so We used to be able to drop off for an oil change. And when you call to make the appointment, you don't even talk to the people at our dealership, so you can't discuss things with the people we know and who know us and our vehicle. More

Good service waited while they serviced car. Was not aware I would be texted. I don’t like doing surveys. No one is perfect. It was done as asked aware I would be texted. I don’t like doing surveys. No one is perfect. It was done as asked More

Service was done on time and was well informed of the progress from beginning to end. Service staff was friendly and the process was seamless. progress from beginning to end. Service staff was friendly and the process was seamless. More

Never give a five but was very happy and will be back there when I need service. Thanks was a good experience again as in the past there when I need service. Thanks was a good experience again as in the past More

They were more than willing to help with my problem and correct it. They completed my Truck service on schedule as stated and on time with e mail. correct it. They completed my Truck service on schedule as stated and on time with e mail. More