Joe Machens Capital City Ford - Service Center

Service on my car Always good to deal with the people at Joe Machens Capital City Ford. John Desmond is my go to guy. Always very nice and listens to all my question Always good to deal with the people at Joe Machens Capital City Ford. John Desmond is my go to guy. Always very nice and listens to all my questions and comments about my car. More

service side is wonderful, dealer side a little DIFFERENT Service Department and it's representatives are wonderful. Some of the dealers are a lil different, but I love the service department over the MANY y Service Department and it's representatives are wonderful. Some of the dealers are a lil different, but I love the service department over the MANY years I've been patronizing the business. More

Great customer service. Great customer service and patience. The only reason not a 5 star experience - the inside of the car was dirty from the service technician and oil on Great customer service and patience. The only reason not a 5 star experience - the inside of the car was dirty from the service technician and oil on the top of engine. Nothing I was concerned about, just attention to details. I will continue to visit them. More

Great Service Joe Machens Ford got my truck in for service quickly and I appreciated them being able to tell me the fuel filters were replaced last service. The rea Joe Machens Ford got my truck in for service quickly and I appreciated them being able to tell me the fuel filters were replaced last service. The rear license plate lights had broken retainer clips which they were able to replace without warning. My vehicle was completed on time with no issues. Thank You More

. Best service ever! Most outstanding and courteous service I have ever had in my owning and operating cars and trucks for sixty years. All my questions were answered to Most outstanding and courteous service I have ever had in my owning and operating cars and trucks for sixty years. All my questions were answered to my complete satisfaction. More

Screw in tire Picked up a screw in a tire, called my sales person, Douglas Keeler, got me in without an appointment. Talk about service with a smile... Thanks Picked up a screw in a tire, called my sales person, Douglas Keeler, got me in without an appointment. Talk about service with a smile... Thanks More

Always good It was time to service my car do, of course, I headed to Machens It wasQuick and thorough. And I always like getting a good report. It was time to service my car do, of course, I headed to Machens It wasQuick and thorough. And I always like getting a good report. More

excellent I have dealt with JOE MACHENS ford several times and my experience has always been good. my latest vist i had an oil change and the service was excell I have dealt with JOE MACHENS ford several times and my experience has always been good. my latest vist i had an oil change and the service was excellent. More

Good Listener Well I was on a search for a SUV,started in Columbia Mo. Was not so great..car was not in my price range and I started with a person,but he left to me Well I was on a search for a SUV,started in Columbia Mo. Was not so great..car was not in my price range and I started with a person,but he left to meet some long time friend help them,handed me off to someone that was not caught up to speed where he left off..so more of my time was lost.So I went to Jefferson City Joe Machens service was great,great people there.Gave Eric a price range, definitely knew my style off top..comes with listening.Easy choice made. More

fast service, fair pricing, friendly staff easy quick exoerince ....shuttle service, fair pricing....comprehensive explaination of services offered...excellent estimating with realistic time p easy quick exoerince ....shuttle service, fair pricing....comprehensive explaination of services offered...excellent estimating with realistic time paremeters....Ill be back.. I had an inspection and oil change....couildnt be happier More