Joe Machens Capital City Ford - Service Center

Always great employees and friendly They always take care of the customer and your needs I would recommend joe machens Jefferson city mo to all my family and friends I have been doing b They always take care of the customer and your needs I would recommend joe machens Jefferson city mo to all my family and friends I have been doing business for 30 years at this location More

Joe Machens Quick Lane Joe Machens has the best service department in Mid-Missouri. They greet you by name when you walk in. Tell you what is wrong with your car and how m Joe Machens has the best service department in Mid-Missouri. They greet you by name when you walk in. Tell you what is wrong with your car and how much it will cost prior to working on it. They will give you the best possible price, very fair and will never try and sell you anything that is not needed. The service personnel are the best there is, I would never take my car anywhere else, nor would I buy from any other dealership. I bought my used car from Joe Herx 3 years ago. Great salesman! Sammie Viessman More

Came in for service on my 2011 Lincoln MKX They quit playing service center make sure you get the correct all change tire rotation and service when needed. On the other side of the street were They quit playing service center make sure you get the correct all change tire rotation and service when needed. On the other side of the street were the main garage is they do a thorough job of completing work on your vehicle. I recommend both sides to my friend. More

Quick lane is fast and efficient I use Machens Quick Lane service for my Oil Changes and light maintenance. They do a great job and their customer waiting area is top notch. I use Machens Quick Lane service for my Oil Changes and light maintenance. They do a great job and their customer waiting area is top notch. More

Don't use on line service request I requested service on line. I needed an oil change, 4 tires, alignment, 60,000 mile maintenance,and a motor vehicle inspection. In my request I speci I requested service on line. I needed an oil change, 4 tires, alignment, 60,000 mile maintenance,and a motor vehicle inspection. In my request I specified the tires I wanted with part numbers. They had them in stock on the day of my request (Thursday). Fast forward to Monday, the day off service and they sold my tires to another customer between my service request and date of service.. To prevent having to come back, I chose some other tires that they had in stock. It ended up due to other issues I had to leave the car overnight anyway. They provided a rental since we needed the car the next morning. What good is it to schedule service if they sell your parts before you get there, and don't order replacements in time? I'm guessing if I had gone in or talked to a service rep instead of on line I would have got the tires I wanted. Makes me wonder if the request was read. What I entered on line was on the service report when I came in. Had it been reviewed, the tire rotation, cabin air filter and other items i didn't need included in my request would have been removed before I got there. More

Great service in a timely manner. Everyone that we dealt with in Sales and Service we're very helpful and exceeded our expectations. Will be happy to return for Service again and will Everyone that we dealt with in Sales and Service we're very helpful and exceeded our expectations. Will be happy to return for Service again and will also return for another vehicle should the need arise. More

Great team at Machens! Great team to work with in the service department. They are always friendly to deal with and very helpful. Great porter Robert White treats you very Great team to work with in the service department. They are always friendly to deal with and very helpful. Great porter Robert White treats you very well More

Great service and fast Fast timely service. Was able to get me in quickly for oil change and rotation. And gave me a coupon for a car wash. A nice extra little touch. Fast timely service. Was able to get me in quickly for oil change and rotation. And gave me a coupon for a car wash. A nice extra little touch. More

Service Steve Joplin' went above and beyond to give us amazing service. From now on will be bringing our car to him. He fixed the problem and kept in good co Steve Joplin' went above and beyond to give us amazing service. From now on will be bringing our car to him. He fixed the problem and kept in good communication . More

Fast and well done Had oil changed and had a tire with slow leak. I didnt think they would find the leak but the tech found two very small ones. great job. Was in and ou Had oil changed and had a tire with slow leak. I didnt think they would find the leak but the tech found two very small ones. great job. Was in and out in a timely manner. More