Joe Machens Capital City Ford - Service Center

Excellent with time management. Excellent maintenance and information about your vehicle. Experience, exceptional, coursey, responsible, respect; dignity, knowledgeable, excellent wi Excellent maintenance and information about your vehicle. Experience, exceptional, coursey, responsible, respect; dignity, knowledgeable, excellent with wait time, time management. Caring staff about their services provided. More

Repair Great customer service I received from the beginning to the end., would recommend this for anyone that has a Ford Vehicle service OK I’m bored I was T Great customer service I received from the beginning to the end., would recommend this for anyone that has a Ford Vehicle service OK I’m bored I was Trent and other employee More

Great Very professional and on time with an accurate explaination of the problem and what was needed to be done to fix it. Great job, thanks. Very professional and on time with an accurate explaination of the problem and what was needed to be done to fix it. Great job, thanks. More

Great service friendly atmosphere Great service always friendly and helpful. Can't go wrong with the price either. Also had to use the body shop which was great too!! Thank you!! Great service always friendly and helpful. Can't go wrong with the price either. Also had to use the body shop which was great too!! Thank you!! More

IT WAS FREE What can I say? This service episode was in response to a recall notice. I read about the recall, made an appointment for the next day and within an h What can I say? This service episode was in response to a recall notice. I read about the recall, made an appointment for the next day and within an hour of dropping the car off I was back on the street. They also did the standard routine inspection of the car. Doug, the intake person was in good spirits, pleasant and clearly enjoys the job. More

Always great customer service. I always enjoy going to Joe Machens for all my service needs. I was able to get a new set of tires at the best price. Kim at the front desk always get I always enjoy going to Joe Machens for all my service needs. I was able to get a new set of tires at the best price. Kim at the front desk always gets me in and out quickly. Thank you to the shuttle service for taking me to work and picking me up as well. More

Problem solved. It took longer than expected to schedule service as no one called me back as they said they would. The third time I called, the woman was very helpful It took longer than expected to schedule service as no one called me back as they said they would. The third time I called, the woman was very helpful and got me scheduled. Doug was helpful in solving a problem with the bill. Thank you. I have used this dealership for 12 years and plan to continue. More

Excellent Service Had routine oil change and tire rotation. Fast, friendly service. Reasonable price. I always have a good experience at Joe Machens. have purchased Had routine oil change and tire rotation. Fast, friendly service. Reasonable price. I always have a good experience at Joe Machens. have purchased several cars from the dealership and from John Lange. John goes well beyond expectations with his friendly, personal service. We recommend him often! More

Best Ford dealership around The sales and service staff has always been polite knowledgeable. Length of wait time for repairs is usually appropriate for service done. Would reco The sales and service staff has always been polite knowledgeable. Length of wait time for repairs is usually appropriate for service done. Would recommend this dealership if asked. More

excellent The staff I worked with were all excellent. The cashier was prompt and friendly. I moved from another Machens location because of a rude cashier. The staff I worked with were all excellent. The cashier was prompt and friendly. I moved from another Machens location because of a rude cashier. More