Joe Machens Capital City Ford - Service Center

Excellent. Very professional and friendly. Why do you Excellent. Very professional and friendly. Why do you feel I need to say more? Do you think you are dealing with idiots? You have good employees Excellent. Very professional and friendly. Why do you feel I need to say more? Do you think you are dealing with idiots? You have good employees. YOUR SERVICE HAS ALWAYS BEEN GREAT. More

My 10:30 appointment for an oil change was completed at 2:30 pm. Why have appointments???? I’ll take my vehicle elsewhere for service. 2:30 pm. Why have appointments???? I’ll take my vehicle elsewhere for service. More

I love having my car serviced at Machens. Three of my family members have bought cars there, and I plan to buy my next vehicle from them. family members have bought cars there, and I plan to buy my next vehicle from them. More

Everything went smoothly. They were waiting for me as I drove into the service lane and my oil was changed in the right amount of time. drove into the service lane and my oil was changed in the right amount of time. More

Joe Machens Ford in Jefferson City has excellent service, very nice employees, very accommodating to get me in for service on my Lincoln as soon as possible. very nice employees, very accommodating to get me in for service on my Lincoln as soon as possible. More

Well I’m waiting for a recall parts to be ordered and it’s been over two weeks and haven’t got a phone call yet. So I’m not very happy right now I know it doesn’t take over to you in half weeks for you g it’s been over two weeks and haven’t got a phone call yet. So I’m not very happy right now I know it doesn’t take over to you in half weeks for you guys to get your own parts More

Angie did a great job helping me to get my car’s a/c repaired. I was upset about how long things were taking to get done, and she helped me get my car back at a time when I desperately needed it. repaired. I was upset about how long things were taking to get done, and she helped me get my car back at a time when I desperately needed it. More

Service completed in timely manner. I never mind waiting here because it is always comfortable. Did not look at something I asked them to but it was an added request. here because it is always comfortable. Did not look at something I asked them to but it was an added request. More

Requested service was addressed. I was impressed with the report regarding the detailed aspects of the service. The service we have received at Machens has always been impressive. the report regarding the detailed aspects of the service. The service we have received at Machens has always been impressive. More

The dealership did an oil change and tire patch repair job for me in preparation for my trip to Houston, TX, this weekend. I was glad they were able to get my car in on fairly short notice. A courtesy dr job for me in preparation for my trip to Houston, TX, this weekend. I was glad they were able to get my car in on fairly short notice. A courtesy driver gave me a ride to and from my house while the service was performed so that I missed as little time from my workday as possible. I have had work done at this dealership before, and I will again! More