Joe Lunghamer Chevrolet, INC.
Waterford Twp, MI
Filter Reviews by Keyword
By Type
Showing 277 reviews
2018 Cruze Diesel I have had the pleasure of purchasing my Cruze Diesel Hatchback from Joe Lunghammer and the experience was great from start to finish! They jumped thr I have had the pleasure of purchasing my Cruze Diesel Hatchback from Joe Lunghammer and the experience was great from start to finish! They jumped through hoops to help me locate the vehicle that I was looking for and worked with me through all of the financing options available. I would recommend this dealer to any one of my friends or family. More
Above and beyond Sara Kalis and finance department spent all day helping me lease a vehicle. They could have said, "sorry it's not going to happen" but instead they Sara Kalis and finance department spent all day helping me lease a vehicle. They could have said, "sorry it's not going to happen" but instead they made it work. More
New lease on a 2018 traverse Today I had the opportunity to lease a new 2018 Chevy traverse from Joe lunghamer. This was my first experience at this dealership and was by far the Today I had the opportunity to lease a new 2018 Chevy traverse from Joe lunghamer. This was my first experience at this dealership and was by far the best leasing experience I've had in 12 years, these being outside the GM company. I truly appreciated being able to work with a woman sales rep as well as the finance specialist. How refreshing to see women in this marketplace who are competent, knowledgeable and caring. Women connect with women and I found both friendly, professional and thorough. Great job, Kati, for a terrific experience. I rode away in my traverse knowing completely how to operate my vehicle and love it. More
Beyond Expectations!! It was all about me from beginning to end!! I knew the car I wanted - first car I have ever chosen for myself. You provided service beyond any I have It was all about me from beginning to end!! I knew the car I wanted - first car I have ever chosen for myself. You provided service beyond any I have received prior!! We had "life happenings" throughout the process and you never added to my challenging opportunities but instead offered comfort. The offer was excellent and the quality of personnel and product amazing!! Thank you!!! Hoping you and yours receive abundant blessings in 2018!!! More
Great friendly dealership I leased a new 2018 Chevy Traverse & I love the friendly people at the dealership, especially our sales person Kati Zarnick. The new lease was effortl I leased a new 2018 Chevy Traverse & I love the friendly people at the dealership, especially our sales person Kati Zarnick. The new lease was effortless due to the hard work by our sales person. We will be customers for life. More
Excellent! It’s always a pleasure dealing with everyone at Lunghamer. Kati made the experience quick and painless. We are very happy with our new Tahoe! It’s always a pleasure dealing with everyone at Lunghamer. Kati made the experience quick and painless. We are very happy with our new Tahoe! More
Exceptional Experience I think this is my 4th car from Kevin. He always makes the transaction super easy. He’s friendly, knowledgeable and always great to work with!! I think this is my 4th car from Kevin. He always makes the transaction super easy. He’s friendly, knowledgeable and always great to work with!! More
Joe Lunghammer Is The Best! I bought my 2012 Chevy Impala brand new from their dealership and I’ve had nothing but great experiences with them. They always take care of my car. S I bought my 2012 Chevy Impala brand new from their dealership and I’ve had nothing but great experiences with them. They always take care of my car. So if I could give them 10 stars I would. More
Horrible customer service The service manager straight up lied about his name and proceeded to tell me it was illegal to wave a deductible. When I disagreed with what he was sa The service manager straight up lied about his name and proceeded to tell me it was illegal to wave a deductible. When I disagreed with what he was saying he began to get disrespectful towards me. I said no problem that I won't be coming back and would be writing a bad review he got right in my face and started yelling at me like I was some child be scolded by a parent. Was very unprofessional. When I talked to another employee I was told that Scott(the service manager) acts like that all the time, that it is just the way he is. Can't believe he has that position with that kind of attitude. Mr Linghamer should re educate his employees about customer service. My self and several of my friends will no longer giving them out business or recommending them to anyone. Just beware once they sell you a car you become second class person to them. More
Poor service Picked up a new Chevy Traverse drove it 600 miles and the touch screen dash controls went out took it back to the dealer and was told I needed to make Picked up a new Chevy Traverse drove it 600 miles and the touch screen dash controls went out took it back to the dealer and was told I needed to make a appointment for service. Fair enough so I set up a appoint for the next day. Dropped the car off did not hear back from the dealer that day called at the end of the day and was told they had not looked at it ? The next day I called to inquire what was going on at 4 pm and was told that they had to order parts and If the parts come in the next day they may be able to fix it . I asked for a ETA when the car would be done and was told when they get the parts it will be done . I was told they are real busy and that was the best they could tell me .Dont buy a car from these guys and dont take your car there for service. More