Joe Holland Hyundai
South Charleston, WV
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Professional and eager to help you!!! Our salesperson Eric Rhodes was awesome and very helpful. We had been looking at the Tucson for our daughter and a different vehicle for ourselves, bu Our salesperson Eric Rhodes was awesome and very helpful. We had been looking at the Tucson for our daughter and a different vehicle for ourselves, but the other dealership was unwilling to work with us. The staff there at Joe Holland Hyundai went above and beyond to help us. We ended up buying a Tucson for ourselves and our daughter. More
terrible! Terrible expirence. I will not go back or recommend to friends and family! It took over a week to get my car when they ordered a mirror to install a q Terrible expirence. I will not go back or recommend to friends and family! It took over a week to get my car when they ordered a mirror to install a quantum paint. No one called me with updates! I had to keep calling or contact my dealer for updates!! Over a week later I finally got my car. Not to mention when I first bought the car they had it parked at the service center with no one to tell me they had not put any gas in it and it was almost empty. I then had to drive back to get them to fill up the tank. More
Overall experience was good. It would be nice if Joe Holland would not take it upon themselves to drill holes through the front bumper of brand new cars in order to affix one of t It would be nice if Joe Holland would not take it upon themselves to drill holes through the front bumper of brand new cars in order to affix one of their license plates to it. Also, two metal "Joe Holland" tags on the back is not acceptable. More
Excellent customer service and a quality offering This was my first experience with Joe Holland and I have been completely satisfied with the vehicles purchased. I must say however that it was not the This was my first experience with Joe Holland and I have been completely satisfied with the vehicles purchased. I must say however that it was not the vehicles that secured my business, it was the people I interacted with. It was clear to me that I was important and I felt that I had their undivided attention. The interactions were comfortable and informative. I had a poor experience at another dealership in terms of how I was made to feel. I highly recommend this dealership. Outstanding! More
great Overall was really easy experience wanted something cheaper on gas and a lower payment.Everything went really smooth.would definitely recommend this d Overall was really easy experience wanted something cheaper on gas and a lower payment.Everything went really smooth.would definitely recommend this dealership to people looking to buy a new or used car they worked hard to make my deal happen. More
2015 Hyundai Elantra Great place to buy a car! Very professional. Derrick went completely out of his way to make sure that I left the lot happy. I will definitely come bac Great place to buy a car! Very professional. Derrick went completely out of his way to make sure that I left the lot happy. I will definitely come back to purchase another vehicle in the future from this dealership. More
Good Experience Joe Holland delivered everything as promised & agreed to. Things went very well & in a timely & professional manner. Would probably give this dealer t Joe Holland delivered everything as promised & agreed to. Things went very well & in a timely & professional manner. Would probably give this dealer the opportunity for my next purchase. More
Purchasing experience Purchasing this vehicle was a positive experience for the most part. All staff was courteous and helpful. Finance/ closing department needs addition Purchasing this vehicle was a positive experience for the most part. All staff was courteous and helpful. Finance/ closing department needs additional staff but purchase still worth the wait. More
great service We knew what model of Hyundai we wanted and with what particular features. Unfortunately, it was not available at this dealer. However, the salespe We knew what model of Hyundai we wanted and with what particular features. Unfortunately, it was not available at this dealer. However, the salesperson was more than helpful in locating the vehicle we wanted and made arrangements to get it to Charleston where we made the purchase. We were very pleased with the customer service we received. More
Overall good experience I had already done a lot of research before buying the car so I already had a good idea of what I was going to purchase. Lance was able to answer a f I had already done a lot of research before buying the car so I already had a good idea of what I was going to purchase. Lance was able to answer a few questions that I had and was able to get me the price that I wanted. It was an overall good experience More