Joe Heidt Motors

Out to rip you off First of all they refused to warranty work blaming it on the oil i was using via my local mechanic who had done all the oil changes on the previous 2 First of all they refused to warranty work blaming it on the oil i was using via my local mechanic who had done all the oil changes on the previous 2 VW's, then they tried to add no a warranty service so they could make more cash While there i spoke with a manager and 1 adviser, another advisor made a rude comment and yes i called him an xxx as he should not of budded in. They all got very defensive after me calling my mechanic, who laughed and said tipical dealer excuses. All this while my car is under the VW Certified warranty Stay away they are looking for ways the screw you More

Amazing experience Everyone fears the car buying experience! This dealership breaks the mold ! Out salesperson Victoria Maratene was perfect ..... I went in to the d Everyone fears the car buying experience! This dealership breaks the mold ! Out salesperson Victoria Maratene was perfect ..... I went in to the dealership with my elderly parents that were no longer able to get in and out of my present car. Victoria was attentive to their needs as well as knowledgeable about the car we were looking at ! The negotiation process was very comfortable with the manager coming to the table to talk ‘ numbers ‘ with everyone. This was very reassuring. Victoria helped make this big buy simple and stress free ! More

Customer Service Two Thumbs UP! This was my first VW experience. For a whole year and a half, I was researching for a vehicle that will best fit my needs for myself and my son whil This was my first VW experience. For a whole year and a half, I was researching for a vehicle that will best fit my needs for myself and my son while on the road. Safety is priority. From the moment of inquiry over the internet (Carfax) to visiting the dealership it was customer service at its best. Robert, my salesman, was prompt and professional all the way to both my grandfather and I! He was efficient in getting solutions with my concerns and questions. He and the team had great integrity in their work. Highlight: Robert and the team helped me get my car delivered; safe and sound when I wasn't able to transport it myself. Thank you so much for your patience, time and efforts for my first VW Jetta! More

Will never go to any other VW I have been a VW customer for 13 years. Love the car, love the brand and love the service. Joe Heidt has always been a dealership I can rely on and tu I have been a VW customer for 13 years. Love the car, love the brand and love the service. Joe Heidt has always been a dealership I can rely on and turn to for all my VW needs. The manager Scott, has been there for me since my very first VW purchase and assisted in guiding me into a vehicle that was the perfect fit. Herman, my salesman, was very knowledgeable about the car I chose and showed me all the ins and outs. At the end of the day, I left with a car that I’m very happy to drive and call mine. It was a great experience from start to finish. More

Great Experience! I had an amazing experience at this dealership. Herman was so helpful, answered all of my questions, worked with us to get a great price on a VW Atlas I had an amazing experience at this dealership. Herman was so helpful, answered all of my questions, worked with us to get a great price on a VW Atlas. We love the car, loved the dealership, and loved the salesman! More

Purchased VW passat Great experience. Richard was great salesman. The whole experience was pleasant. I would definitely recommend this salesman and this dealership to oth Great experience. Richard was great salesman. The whole experience was pleasant. I would definitely recommend this salesman and this dealership to others and shop here in the future. More

Company hides problems with car The company has no ethics and decided to misinform me about a vehicle that had problems. they had no problems committing fraud and telling me that th The company has no ethics and decided to misinform me about a vehicle that had problems. they had no problems committing fraud and telling me that the car was checked and was in perfect working condition. very dishonest and would be very weary of doing business with them More

Herman was so excellent we bought 2 cars!!!! W the models and has worked with VW for a long time. We bought an Atlas and a Passat on the same day. Herman was never over aggressive he allowed us W the models and has worked with VW for a long time. We bought an Atlas and a Passat on the same day. Herman was never over aggressive he allowed us space to make our decision yet stayed attentive to everything we needed. He spent so much time during delivery and explained both cars top to bottom. He followed up after purchase and we are forever grateful.... THANK YOU HERMAN!!!! See you in a few years.... More

Class Act Leased car from Herman Gulbenkian. Very experienced, class act. Comfortable showroom, great atmosphere, with professional salesmen. Got a better pric Leased car from Herman Gulbenkian. Very experienced, class act. Comfortable showroom, great atmosphere, with professional salesmen. Got a better price and no run-around like from VW down the street. Definitely returning to Herman for next lease. and referring him to everyone. More

Had a great experience at the dealership and appreciate the Had a great experience st the dealership with Robert Morath. We appreciate the time he spent to answer any and all of our questions / a true profes Had a great experience st the dealership with Robert Morath. We appreciate the time he spent to answer any and all of our questions / a true professional. More