Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Heidt Motors
Ramsey, NJ
184 Reviews
This May, Joe Heidt Motors is celebrating it's 66th year in business, and to this day the store is family owned and operated (now in our third generation!)
At first glance, you might not think we are a business in operation since 1958 - we boast a fresh, state-of-the-industry renovation, with interactive displays, a clothing and accessory boutique, all servicing done on location (no separate service centers to try and find!) and all the amenities the 2024 customer would expect. Pro Tip: try the hot chocolate.
All of this is in place to support our award-winning customer service:
-Joe Heidt VW is one of only 4 Volkswagen stores in North America to be selected as a JD Power Dealer of Distinction for 2024, reflecting our commitment to customer service and transparency.
-Joe Heidt VW is a proud member of Volkswagen's exclusive "Wolfsburg Crest Club" since 2017, a membership based entirely on sales excellence and customer satisfaction.
-We are a Carfax Top-Rated dealer since 2019, and in 2024 we became the only store in the area to be recognized for our 5 consecutive years of excellence (come check out the trophies, and the custom case they had to make for us!)
-For the third year in a row, our own customers voted us 201 Magazine's "Best of Bergen" as Best Auto Dealership, which we are humbled by, and for 2024 our service department was also selected as a finalist among all private and franchised service departments in the county.
Come visit us today, and you will find out what separates us from the rest. We'll be glad to welcome you to our ever-growing family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 184 reviews
March 28, 2023
This was my second and certainly not my last time doing business with Joe Heidt Motors and worked with Juan both times on finding the right vehicle for me and my family. He's extremely knowledgeable on all business with Joe Heidt Motors and worked with Juan both times on finding the right vehicle for me and my family. He's extremely knowledgeable on all the features, straight to the point and made both experiences very pleasurable. My most recent visit was based on a promotion received from VW which I feel are always too good to be true, but what was stated on the paper is exactly what happened. Juan told me what cars were available on the lot, made an appointment with him and got the deal done. I also worked with Jose in Finance both times who is also very knowledgeable on all the different warranty and coverage options. Great experience all around and can't recommend Joe Heidt Motors, along with the two individuals mentioned if you're in the market for a vehicle. More
by Phil L.
March 26, 2023
Stephen Kennedy was knowledgable and very personable. It was one of my best car buying experiences. I would highly recommend him as a salesperson and Joe Heidt as a reputable dealer. It was one of my best car buying experiences. I would highly recommend him as a salesperson and Joe Heidt as a reputable dealer. More
by andrea
Employees Worked With
March 26, 2023
Corissa was very pleasant to do business with. I didn’t feel like I was being forced into a sale. I truly felt like she wanted what was best for our family and was guided with our family’s needs i I didn’t feel like I was being forced into a sale. I truly felt like she wanted what was best for our family and was guided with our family’s needs in mind. Thank you so much! Joe Heidt Volkswagen always has my business. More
by MP
March 21, 2023
Very professional staff. Sales team provided a great deal and remained professional and fair throughout the negotiation. Would highly recommend. Corissa was extremely pleasa Sales team provided a great deal and remained professional and fair throughout the negotiation. Would highly recommend. Corissa was extremely pleasant and easy to do business with. David was a very fair and honest Sales Manager. More
by Bcgurney
March 19, 2023
Joe Heidt VW is the best dealership I have ever worked with. They are super helpful and make buying a new or used car very easy. I have 4 cars from Joe Heidt and Dylan Murphy has helped me every time. 100 with. They are super helpful and make buying a new or used car very easy. I have 4 cars from Joe Heidt and Dylan Murphy has helped me every time. 100% recommend Joe Heidt VW. More
by Joseph Nastu
Employees Worked With
Other Employees :
Raymond Quinn, Jose Tavarez, Dylan Murphy
March 19, 2023
Had an absolute amazing experience at this dealership all of that is due to my salesmen Dylan’ Murphy. Not only did he get me a great deal. He also walked me through every step along the way making my proces of that is due to my salesmen Dylan’ Murphy. Not only did he get me a great deal. He also walked me through every step along the way making my process seamless. I would recommend him to anyone buying a car. More
by Rconk
Employees Worked With
Dylan Murphy
March 19, 2023
Honestly I’m a no nonsense older grouchy person who in 45 years of buying cars look to limit my time during this process. Honestly 2 hours total dealership time and all done. Mike the Finance manager had dir years of buying cars look to limit my time during this process. Honestly 2 hours total dealership time and all done. Mike the Finance manager had direct access to lender, and at the last minute drop my interest very considerably. Started with the internet looking and Matthew Germain pointed out all the inventory I would like, and I focused on specific cars with all the info given by the internet dept. At the dealer Most of the time was my wife changing her mind on the model. They Treated me great and I will send all my kids (6) I insure 7 cars and buy all the time. Face to face is the only way. Really enjoyed the dealer and thank you Dylan Murphy Mike DeNardo and Joe Heidt. My wife has been outside fully occupied playing with all her new gadgets, thank you. Lol More
by JNac
March 19, 2023
Great experience with this dealership. They were able to get me the car that I wanted at a payment I could afford. Would definitely recommend Dylan for your next vehicle purchase. They were able to get me the car that I wanted at a payment I could afford. Would definitely recommend Dylan for your next vehicle purchase. More
by Mark
Employees Worked With
Dylan Murphy
