Joe Heidt Motors

buying cars Rob made our car buying experience a pleasure. As you know, buying a car can he a very stressful experience. We appreciate your style, service, and a Rob made our car buying experience a pleasure. As you know, buying a car can he a very stressful experience. We appreciate your style, service, and attention to detail. -Peter Seminara More

Great customer service Rob was a great help on assisting me on finding a car for my taste and budget. Although I did not end up purchasing one due to a personal situation, Rob was a great help on assisting me on finding a car for my taste and budget. Although I did not end up purchasing one due to a personal situation, he was very knowledgeable about the cars in their lot and very courteous and helpful. He tried everything and more with his manager to get me what I was looking for but at the end, it just wasn't possible for me to purchase one at that moment. I would definitely recommend others to go to this dealership for a car in future. Thank you! More

Excellent Customer Service Traveling back home to Washington DC, I experienced a warning light issue with my 2012 Passat. I drove into Joe Heidt VW, unannounced, and asked if th Traveling back home to Washington DC, I experienced a warning light issue with my 2012 Passat. I drove into Joe Heidt VW, unannounced, and asked if they could help at 12:05pm yesterday. From the very first gentleman I spoke with at the service desk, Joe Fallivene to the gentleman who delivered my car to me after it was checked out and fixed, Dennis Benedito, I was treated with top notch customer service. Mind you, I am not a customer of the dealership and they knew this and still managed to go over and above to help and get my car back to me in exactly 20 minutes and get me on the road back home! If that's not A1 Five Star service, nothing is. I would highly recommend doing business with these folks. It's situations like this that keep customers coming back! Great job and thank you! More

My favorite dealership thus far My experience with Joe Heidt Motors and Patrick Sorey has been phenomenal. I've leased cars all my life, and I think this experience tops them all. My experience with Joe Heidt Motors and Patrick Sorey has been phenomenal. I've leased cars all my life, and I think this experience tops them all. Patrick spoke to us like a friend and really made sure we knew all ins and outs of the Jetta GLI. He was so sincere, very respectful and well versed in all the vehicles on the floor. Not at all pushy like I've experienced with others in the past, and he was so kind to offer his assistance, no matter how big or small, throughout the duration of my lease. I would for sure recommend calling or visiting him at this dealership if interested in buying or leasing a new car. We also worked with Mike DeNardo with financing and he too was a great employee - very calm, and knowledgeable in the work he was doing. A fantastic dealership with fantastic employees. More

Absolutely do not use this dealer. Do yourself a big favor and avoid this dealership. If you ever have any contact with Tom the service manager, don't ever believe anything he says. He has no customer s favor and avoid this dealership. If you ever have any contact with Tom the service manager, don't ever believe anything he says. He has no customer skills and will point blank lie to your face. My car was damaged by one of their backyard mechanics. The paint was chipped on the door and no one told me, and they were hoping that I didn't see it when leaving. The second rate paint shop that they use (Exclusive in Ramsey) left a noticeable difference in paint tone. Lousy paint job, lousy service from both. DON'T USE THEM !! More

My experience with Joe Heidt dealership couldn't have been more pleasant and Juan Febres made everything go smoothly, all the while having fun too! My opinion of car dealers has completely changed due t been more pleasant and Juan Febres made everything go smoothly, all the while having fun too! My opinion of car dealers has completely changed due to the honestly and professionalism of Juan and the other guys at Joe Heidt. I recommended Juan to my friend two weeks after I bought my car and she purchased one as well. Who would hav thought buying a car could be fun? But rest assured, you will be taken care of for all your car needs if you purchase at this dealership. They are the best! More

These two gentleman should be fired for there disrespectful treatment of a customer. I will never darken your dealer doorway again nor will anyone I know shop there. These two, especially Thomas disrespectful treatment of a customer. I will never darken your dealer doorway again nor will anyone I know shop there. These two, especially Thomas Carrino have no place in the customer service chain. RUDE and ACCUSITORY of customer.You should be ashamed to have them in your employ. VW headquarters has been notified. More

Juan was a pleasure to work with, he got me the BEST deal ever on my new Jetta! I would HIGHLY recommend working with him to anyone looking for a great deal on a Volkswagon! ever on my new Jetta! I would HIGHLY recommend working with him to anyone looking for a great deal on a Volkswagon! More

I BOUGHT MY CAR TO jUAN FEBRES IN 2006 HE IS SO FRIENDLY I BOUGHT MY CAR TO jUAN FEBRES IN 2006 HE IS SO FRIENDLY VERY PLEASANT AND KNOWLEGEABLE. I STILL GO TO THIS PLACE FOR SERVICE EVEN THOU I LIVE 35 M I BOUGHT MY CAR TO jUAN FEBRES IN 2006 HE IS SO FRIENDLY VERY PLEASANT AND KNOWLEGEABLE. I STILL GO TO THIS PLACE FOR SERVICE EVEN THOU I LIVE 35 MILES. NO MATTER HOW SMALL OR BIG THE PROBLEM OF MY CAR THEY DO A GOOD JOB. WE ALSO HAVE VOLKSWAGEN DEALER NEAR MY PLACE BUT THE PERSONEL ARE NOT AT ALL HELPFUL AND FRIENDLY. ESP THE MANAGER.I JUST WANT MY HEADLIGHT FIX THEY LET ME WAIT 4HRS ,WHEN IN FACT I CALLED THEM FOR APPT THE DAY BEFORE.I DON'T THINK THEY WERE SO BUSY THAT TIME THE SEC TOLD ME TO WAIT MY APPT WAS 8AM MY CAR WAS DONE BY 12N.JUST TO FIX THE HEADLIGHT IT TOOK THAT LONG.. I will recommend this dealership to my family and friends if ever they want to buy a car. More

Juan exceeded any expectations I had for the service at Joe Heidt Motors. Not only was he insightful and knowledgable, he was HONEST. I am a young driver who just made a first "real" purchase and I would n Joe Heidt Motors. Not only was he insightful and knowledgable, he was HONEST. I am a young driver who just made a first "real" purchase and I would not have wanted to work with anyone other than Juan. I wish there was a "perfect" option listed above because that;s what he was= Perfect. On behalf of my family, I appreciate your help, Juan. We will definitely be coming back for future purchases because of you. More