Joe Cecconi Chrysler Complex

Excellent Service! I was shopping for a Renegade and went to several dealers. I was looking for a particular color and trim. Every dealer I went to in my area said that I was shopping for a Renegade and went to several dealers. I was looking for a particular color and trim. Every dealer I went to in my area said that I'd have to wait a few months or I could buy something completely different off their lot. Just on a whim, I called Joe Cecconi and spoke with the sales manager who told me that they have exactly what I was looking for. He told me to come in and ask for Poncho. Immediately, my husband and I were impressed with him. We connected so quickly and I honestly felt like I've known him all my life. It's been about 7 months since I purchased my vehicle and I wouldn't hesitate to call Poncho at any time if I needed something done to the Jeep. I just can't say enough about his friendly, honest and sincere customer service. Thanks Poncho! You're the best. More

Great experience I purchased an amazing Jeep Wrangler from Jaina, the best saleswoman ever at Joe Cecconi! She was friendly and an overall joy to work with. I purchased an amazing Jeep Wrangler from Jaina, the best saleswoman ever at Joe Cecconi! She was friendly and an overall joy to work with. More

Pancho never steers me wrong Pancho always looks for the best option that will not put me in uncomfortable situation financially. He has earned a customer for life. I trust his Pancho always looks for the best option that will not put me in uncomfortable situation financially. He has earned a customer for life. I trust his opinion and always look to him for any vehicle advice when I purchase my vehicle. More

Great salesman Julian Pancho Santiago has always given us great service and service rat is why we recommend him to all of our family and friends he always goes the e Julian Pancho Santiago has always given us great service and service rat is why we recommend him to all of our family and friends he always goes the extra mile to take care of us. Great service with a smile and knowledge. More

Great experience Don't usually look forward to going to a dealer to find a car but the staff at cecconis made it a lot easier. Dino was our salesman and he couldn't ha Don't usually look forward to going to a dealer to find a car but the staff at cecconis made it a lot easier. Dino was our salesman and he couldn't have made it any easier. Everything we could asked for! More

Very poor after sale treatment They are quick to sell you a vehicle but after the sale will kick you to the curb. They will not return phone calls and their so called "referral" pro They are quick to sell you a vehicle but after the sale will kick you to the curb. They will not return phone calls and their so called "referral" program checks never get sent out. Look for a different dealer that will communicate with you!!! More

Awesome sales staff My husband and I have bought 3 vehicles from Joe Cecconi's and have recommended many of our friends and family members to do the same. Our salesman Pa My husband and I have bought 3 vehicles from Joe Cecconi's and have recommended many of our friends and family members to do the same. Our salesman Pancho was absolutely wonderful and walked us through the entire process with great ease. He is the one we recommend to everyone to go and talk to about buying a car. I will never go anywhere else! More

Top Notch Based on my circumstances, I went in with every intent on purchasing a used car that was older and had higher miles than my trade and didn't even cons Based on my circumstances, I went in with every intent on purchasing a used car that was older and had higher miles than my trade and didn't even consider a new vehicle. Pancho took the time exploring different options and wasnt pushy about it at all. I did end up getting a new car and with an even lower rate than current financing. He took the time and made sure I knew how everything worked and was set up properly as far as connecting the blue tooth, etc. I highly recommend Pancho to anyone on any day. It was well worth the 1/2 hour drive to get there from Buffalo. This had actually been my second A+ car buying experience at this dealer with the same Salesman. I was very pleased indeed. More

Excellent service and a happy customer! Pancho made sure that whatever vehicle I choose that it was right for me. He never pushed me to buy anything until I was ready and this was a huge dea Pancho made sure that whatever vehicle I choose that it was right for me. He never pushed me to buy anything until I was ready and this was a huge deal for me. I have had many issues with past vehicles and I walked away with the coverage I needed and problems that were solved before they happened. He definitely had my best interest and I was so happy to walk away with a 2015 Jeep Patriot. BEST.SALESMAN.EVER. More

Where do I start? So in December I go to trade in my truck for something smaller due to medical issues. I decided on a 2016 Jeep Compass. Had to have someone cosign for So in December I go to trade in my truck for something smaller due to medical issues. I decided on a 2016 Jeep Compass. Had to have someone cosign for me and off with the Jeep I go.... Seems like a smooth transaction right? Well hold on tight this is where it gets rough.... So a few weeks go by and I get a call from the bank for the loan they informed me that because someone (at the dealership) lied on the credit app they can't approve the loan. Great what happens now I call the dealership ask what is going on and who lied about stuff? Still don't know who but they say we have another bank to take the loan I say good let's get this done. Send out paperwork and it gets sent back again!! OK xxx you people do this everyday. So this entire time my traded in truck is sitting at the dealership still not paid off although I've been driving my new jeep now for over a month. And my credit score is taking a beating because they repeatedly tell me they've sent the payoff for it here we are today and the trucks still not paid off! Well finally we get a loan secured only took two and a half months but finally got it done! However still have no registration for the new Jeep and the temporary is expired has been since the 14th. Not to mention the missing 75.00 still hasn't been found nor do we know why it disappeared. If you deal with this dealership only deal with Richard Geiss More