Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Cecconi Chrysler Complex
Niagara Falls, NY
450 Reviews
Joe Cecconi's Chrysler Complex has done business in Niagara Falls and the greater Buffalo area for over 50 years. Mr.C's slogan, "We'll treat you like family" sets a standard that the staff strives to meet every day. With WNY's largest new AND used inventories, we will be able to find a vehicle that meets your needs. We specialize in offering financing for every situation, whether it's a lease for your new or used car, or whether our "Guaranteed Credit Approval" program meets your needs. Joe Cecconi's Chrysler Complex is a proud corporate sponsor of the Niagara Falls Boys and Girls Clubs and Opportunities Unlimited, as well as sponsoring numerous charities in Niagara County.We now offer extended service and parts hours, with evening hours on Tuesdays and Thursdays, and Saturday service hours for your convenience. If you have any questions, don't hesitate to call or email!
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 450 reviews
July 24, 2021
I scheduled a test drive four days in advance. When I arrived the seller stated that they had sold one of the vehicles. I was annoyed at this because they didn’t even give me a call or text to let me kno arrived the seller stated that they had sold one of the vehicles. I was annoyed at this because they didn’t even give me a call or text to let me know, despite knowing that I lived an hour and a half away. I tried to make the most of my visit and test drive another vehicle. This ended very quickly because the car wouldn’t even start… I quickly left this sad excuse for a dealership and have been receiving calls and emails from their sales team about how much they enjoyed working with me. I’m not sure what Amy Sabers did to become the sales manager, but she is doing a pitiful job. She should be let go before she runs this dealership into the ground. More
by Mr. K
March 13, 2020
All about the Benjamin's at this dealership. Bring the Vaseline! They could care less about you or your family. I am still in shock about how bad I was treated. Vaseline! They could care less about you or your family. I am still in shock about how bad I was treated. More
by Arop
March 04, 2020
I really want to thank your dealership and specifically apologize to the service advisor, Chris. I, unfortunately, had a VERY bad week and had an attitude. I did wait 20 minutes in my car before Chris fina apologize to the service advisor, Chris. I, unfortunately, had a VERY bad week and had an attitude. I did wait 20 minutes in my car before Chris finally greeted me. I was 15 minutes early for my appointment but was strongly urged to be prompt. That aside, my service was great. For an unplanned visit, my car was done in 2 hours!! I want to thank the dealership and especially thank and apologize to Chris. I'm very grateful I bought my car through this dealership!!! More
by barmobonz990507
Employees Worked With
February 03, 2020
This is a correction of yesterday. I hit the wrong thing. I thought I was deleting it. You did a great job. I would come back again. James Van Curan I thought I was deleting it. You did a great job. I would come back again. James Van Curan More
by jvanc
October 19, 2019
New Lease Thank you Tony and the entire Team at Joe Cecconis! I love my new Jeep! You were all so amazing and helpful through the whole process! 💕 Jill Thank you Tony and the entire Team at Joe Cecconis! I love my new Jeep! You were all so amazing and helpful through the whole process! 💕 Jill More
by Jill
September 21, 2019
Horrible horrible horrible I recently traded in a truck that had a balance on the loan I had they said don't worry we will take care of it everything will be just fine well gues I recently traded in a truck that had a balance on the loan I had they said don't worry we will take care of it everything will be just fine well guess what that's 2 weeks ago they still have not paid off my previous loan and now I have a late payment on my credit report I had my previous long through my bank so thank you for that you screwed up my relationship with my bank now as well you guys do not return phone calls you don't answer the phone you don't take care of anything you are absolutely horrible with no response once we sign on the dotted line it feels like screw you so now I have a late mark on my credit report now you salted my relationship with my bank and on the one stuck holding the bag for all of it because of you clowns don't make the same mistake I did do not go to this place do not trust them drive right on by go to another dealership More
by Jason Johnson
Employees Worked With
September 11, 2019
Unhappy Make sure you when switching from one dealership to another for a lease ... that all the fees are included ... disposition fee.... the dealership did Make sure you when switching from one dealership to another for a lease ... that all the fees are included ... disposition fee.... the dealership did not include that ..... More
by Gin
Employees Worked With
Renee
July 29, 2019
Got just what I wanted! Mark was quick and easy to work with. He was personable and funny and made the buying experience way less boring and tedious as it usually is. We will Mark was quick and easy to work with. He was personable and funny and made the buying experience way less boring and tedious as it usually is. We will definitely be back and highly recommend Mark! More
by Tiffany811
Employees Worked With
July 27, 2019
Absolutely fabulous Mark N was great got me in the vehicle I wanted for an unbeatable price! When finance took a little longer than expected he went and bought me lunch ! Mark N was great got me in the vehicle I wanted for an unbeatable price! When finance took a little longer than expected he went and bought me lunch ! Great experience! More
by Caitc2248
Employees Worked With
July 09, 2019
Excellent experience This is the second Wrangler I’ve ordered from Mark Novelli. First time was very little negotiating. Second time was even less. He gave me a very fair This is the second Wrangler I’ve ordered from Mark Novelli. First time was very little negotiating. Second time was even less. He gave me a very fair price on my order and a great trade on both. I never felt pressured. He made me feel very comfortable with our deal, and in a few years I’ll be back again. I recommend this dealership and especially Mark. More
by Drpericak
Employees Worked With
