Joe Bullard Cadillac - Mobile Alabama

I was treated with great respect, was not pressured into buying new car. I feel like they allowed me a very fair appraisal for my above average 2010 Avalanche LTZ as trade in on the 2012 Cadillac SRX buying new car. I feel like they allowed me a very fair appraisal for my above average 2010 Avalanche LTZ as trade in on the 2012 Cadillac SRX More

These people will go above an beyond to make your visit or service great... It's always nice to have someone who actually cares and treats you special... Thanks: HEATHER,, DEAN.... Roosevelt or service great... It's always nice to have someone who actually cares and treats you special... Thanks: HEATHER,, DEAN.... Roosevelt More

I brought our '03 Saturn Vue, with 103,000 miles) in for routine maintenance and to check for why occasional sluggish starts. Dean advised me that the transmission needed to be replaced. He answered my im routine maintenance and to check for why occasional sluggish starts. Dean advised me that the transmission needed to be replaced. He answered my immediate questions and was very helpful. I was given a loaner car (pre-owned car by Damos) to use. Dean was very patient, understanding and supportive, giving us time to make the decision whether to repair or purchase another vehicle. We made the decision to repair and it was done in a very timely manner. The day I picked it up, in Dean's absence, Ricky and Jennifer assisted me and were very helpful and courteous. Elizabeth waited on me at checkout and was also very courteous and helpful. This is our 3rd Saturn vehicle and Dean has been taking care of us for a number of years @ Saturn and Joe Bullard. We are very, very appreciative of the way he treats us, always in a kind, courteous, patient, efficient, helpful and professional manner. More

When I arrived at the store as I browsed in the lot Mr. Williams greeted me with a smile making me feel very special. His professionalism and caring attitude was exceptional. I will certainly recommend him Williams greeted me with a smile making me feel very special. His professionalism and caring attitude was exceptional. I will certainly recommend him to any of my friends and acquaintainces.All of the other staff I met were very nice as well. Shopping your store was a very positive experience. Thank You. More

Rich is a great guy and the most honest car salesman I have ever had the pleasure of dealing with. He gave me and my Dad his honest opinion about his used car selection and did his best to show me cars th have ever had the pleasure of dealing with. He gave me and my Dad his honest opinion about his used car selection and did his best to show me cars that were within my budget rather that trying to sell me cars I couldn't afford or didn't like. He wasn't pushy and he listened to what I said. If you have been shopping for cars, you know these qualities are hard to come by. Call Rich is you are looking for a car. I live in New Orleans and I wouldn't think twice about making the drive over to Mobile again. Thanks Rich More

Hello, I had been searching for a new car for the past few months, when I visited this particular dealership my family and I received service like no other. I really enjoyed my visits there! The customer few months, when I visited this particular dealership my family and I received service like no other. I really enjoyed my visits there! The customer service was GREAT! Especially coming from my particular dealer, Rich. I left the lot with a 2004 CTS and I am in love with it just like he said I would be. I greatly recommend this dealership and especially this dealer to anyone else in search of a new vehicle. More

We live in the New Orleans area, and we found the best deal at this dealership. We spoke over email and phone conversations and agreed on a price. We drove over two hours to get to the dealership and was deal at this dealership. We spoke over email and phone conversations and agreed on a price. We drove over two hours to get to the dealership and was pleasantly surprised at how easy everything went. The price was exactly what we had discussed and our trade in was also a good price. Everyone was extremely professional and made sure that we were completely satisfied. They had everything ready before we arrived so it took very little time. We have purchased 6 cars in total and this was by far the easiest car purchasing experience ever. The drive was worth it, and I'm sure we will be back in the future. More

July 1, 2010 I want to thank Joe Bullard Cadillac LLC. July 1, 2010 I want to thank Joe Bullard Cadillac LLC. for the helpful way they handled my daughter and her car in their time of need.  She has a July 1, 2010 I want to thank Joe Bullard Cadillac LLC. for the helpful way they handled my daughter and her car in their time of need.  She has a hearing loss  and well she gets taken advantage of right much or people just don't  have the patience to listen and understand exactly what she is saying.  When my daughter called me & explained to me that her car has not been working for some time and shes been bumming rides from friends to the grocery store and appointments. Sometimes she can't get to her appointment because of no ride. I could not have that.   She also told me she called Heather from Joe Bullard. Heather was so very UNDERSTANDING and very PATIENCE  with Juanita with what her car may need.  After Heather finished speaking with Juanita she took the time to call me, in Va.,to explain what she told about the car so we can compare notes to see what we can do. Heather got the car towed there and put it in Kevin Busbys hands.  Once he looked the car over he called me back and he was just as nice as Heather.  It was great working with these 2 people from Joe Bullard. I believe they are a real asset to your company.   My daughter is very happy with her car, I don't feel you took advantage of us at all, I would and my daughter would recommend your company  to our family and friends that's in the area.   Thanks for the great job !!! A very Satisfied Customer Lois from Va Juanita from Ala More

Our small warrenty problems were addressed in a timely and efficient manner and work was performed/completed as promised. Any future issues, if any, will be handled by Kevin Busby. and efficient manner and work was performed/completed as promised. Any future issues, if any, will be handled by Kevin Busby. More

Ty and Roosevelt were outstanding. Ty made the purchasing experience pleasent and fast. Allowed me to drive the train. I felt like I was allowed to pay what I considered to be a fair price. Roo purchasing experience pleasent and fast. Allowed me to drive the train. I felt like I was allowed to pay what I considered to be a fair price. Roosevelt was pleasent and knowledgeable. Took the time to explain the SRX features and did a wonderful job demonstrating each of them. I didn't feel like I was being rushed out the door so he could move on to his next deal. After his demos, my wife felt very comfortable behind the controls of her new SRX and there was no hesitation knwoing she had to drive it back to our home (2 hrs away). I don't remember the names of all the individuals I met but, each one of them was very professional and helpful. I felt like they really appreciated my business and treated my wife and I in a professional manner. The kind of people you would stop by to see at the dealership just to say hello. I would recommend to friends/family that they give Joe Bullard dealership an opportunity to sell them a vehicle. However, one thing I don't care for is asking me for a review and tell me if it doesn't match the "why" it will not be accepted. If you are the judge and jury of what an acceptable "reason for rating is", don't use it. I may think it's clear and does match my ratings. What would motivate me to fill out a survey after reading that it may or may not be accepted? My opinion should be considered no matter what I decide to say. Afterall, I have to/forced write at least 25 words, they should count. Sounds like pressure and one of the reasons I chose Ty and the Joe Bullard family is they didn't apply any. Ty and Roosevelt spent enough time with me to know how I feel/what I mean. Thanks again to Ty, Roosevelt, and the entire team at Joe Bullard. PS Does this pass the rating/why test? More