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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

4.6
667 Reviews

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 667 reviews

April 21, 2023

We brought our Cadillac that is our secondary vehicle in for service. Some of the staff attempted to help, but they lack experience. After bringing the vehicle in twice they were not able to repair it. We More

by Unhappy Customer
Recommend Dealer
No
Employees Worked With
Christian Zaccaro, Haley Hamilton, Nick Vongsavanh
May 08, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for taking the time to leave us a review. If you would please reach out to our General Manager, Jennifer Clark at 251-544-7318. We would like to learn more about your visit and resolve any issues. Thank you.

March 20, 2023

It was an awesome experience! The salesman Solomon was over the top ! God Bless them . More

by Nannerhead
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Solomon , Roosevelt Harris
Mar 28, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your review! We appreciate you choosing Joe Bullard Cadillac!

March 04, 2023

Service advisor did not know how to correct the problem. He was nice but did not know what to do More

by Jackhannjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Palmer
Mar 28, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Thanks you for taking the time to leave us a review. We take pride in making sure all clients receive an exceptional experience. Please contact our general manager with any concerns, Jennifer Clark 251-544-7318.

January 25, 2023

Everyone is very friendly and attentive to all of their customers. They make you feel valued and appreciated. More

by Theresa Enfinger
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton
January 14, 2023

I guess they got the job done. Wait time was what they said it would be. This experience was better than the last two. Glad for that. More

by dmv
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
Jan 16, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Hi DMV. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone! Please let us know if there is anything else we can better improve on in the future.

January 06, 2023

This dealership HAS IT RIGHT! The service department is where it's at!! I am on team Halley and Robert. They communicate and are very knowledgeable; explain situations plainly More

by EBlevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert- serivce tech, Sean-chevy, Ted - chevy service writer, Lance - chevy corvette tech, Jennifer Clark, Roosevelt Harris, Christian Zaccaro, Haley Hamilton, Nick Vongsavanh, Jason Palmer, Cindy Woods, Rodney Lofton
Jan 09, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for your review! We are happy to hear you had a great service visit with our team. We always strive for excellent customer service. We look forward to seeing you at your next visit.

January 05, 2023

Very good service, they were on time, and efficient, kind, understanding, helpful and answered all questions in a timely manner. More

by daltonwalley65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All, in the service department were great., Nick Vongsavanh
Jan 09, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Your review means a lot to us. We look forward to seeing you again soon!

January 05, 2023

The staff was very courteous and ensured that my service needs were addressed. The repair time was fast and I was very impressed. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton
Jan 09, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for telling us about your recent service experience and for choosing Joe Bullard Cadillac to take care of your vehicle! We look forward to serving you for many years to come!

January 03, 2023

Very disappointed felt like i was mislead of what actual service what being done. The Parts alone in price just don't seem to add up right. and feel like i was taken advantage of . this is not w More

by casman8
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Haley Hamilton
Jan 04, 2023 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for leaving us a review. We always want every guest to have an exceptional experience. If you would like to go over the pricing with our Service Manager-Christian, you may contact him at 251-545-4922.

December 21, 2022

Very satisfied with the service I received. Enjoy working with Nick he always seems to get the job done to my satisfaction the first time. More

by Levern Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vongsavanh
Dec 21, 2022 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you so much for this review. We really appreciate you being a loyal customer. We’re here for you anytime.

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