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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

4.6
671 Reviews

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 671 reviews

April 24, 2013

Service Rep.. Good rating... However, I have a couple of issues that have been addressed with the quality of workmanship with servicing my vehicle... During 2012 my cadillac escalade was overfilled with oil More

by Pamela2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Busby, Heather Rojas
Apr 24, 2013 -

Joe Bullard Cadillac - Mobile Alabama responded

Mrs. Roberts Thank you so much for your loyalty to our business and our brand. I left a message on your voicemail but wanted to try and respond this way as well. I truly appreciate you sharing your feedback with us so that we can learn and get better from our mistakes. I have talked to the Service Technician and really just explained the importance that each one of us plays in making the customer experience exceptional. It is in these "details" that determines our success. He is an awesome technician but more importantly an awesome person, but like we all do sometimes we loose complete focus and he and I are grateful to you for helping him refocus. I know that I need to be "refocused" sometimes as well. We apologize for the inconvenience we caused you, and we certainly will try our best to make the next experience exceptional. On behalf of Joe Bullard Cadillac I apologize and also thank you for your business and loyalty. Ty Bullard

April 24, 2013

My experience purchasing a used car from Joe Bullard Cadillac was the best experience I ever had purchasing a vehicle. This was the first time I left a car lot, after buying, without feeling like I was More

by OliverWalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Williams
Apr 25, 2013 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you so much for your business. Curtis does a great job for us and is probably also one of the funniest employees we have. We train to try and create a non-pressured environment and I am glad to know that you were given that. We look forward to taking care of you from now on. Let us know when you need anything! Thanks Ty Bullard

April 23, 2013

Joe Bullard always has great customer service, and Kevin Busby does an excellent job servicing my vehicle. He and his technicians find the problem, explain the problem, and repair the problem in an efficie More

by dampetlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Busby
April 22, 2013

Service was great and fast. Mr. Hauge was spot on! I was giver a free car wash.I will return for future service. Thanks for great service. More

by Mcdonfb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Hauge
April 17, 2013

The customer service at Joe Bullard Cadillac in Mobile Alabama was excellent. Prior to out visit I spoke with the General Manager, Ben Jackson, and described to him the used car I was searching for. The n More

by angiefoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Speight
April 14, 2013

Rich approached us on the lot while we were looking at a SUV. He was very much of a gentleman, very efficient and extremely smooth. He treated us like "good friends" and very hospitable. I just could n More

by cheryllawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Borden, Richard Nassar
April 09, 2013

We were thoroughly pleased with our entire experience at Joe Bullard and would highly recommend your dealership. From start to finish the whole staff made it an easy and pleasant experience. Thank you so mu More

by zsmith327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Ty Bullard, Rich Borden
April 09, 2013

I was impressed with the care and confidence of Mr Speight. He was courteous and constantly kept the converstion moving in a positive direction. I am confident that he is an asset to the dealership. More

by EdwardHayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Speight, Richard Nassar
April 08, 2013

My husband and I have purchased a cadallic and traded the cadallic we own every 3 years for the past 24 years. This was the first time we felt honesty and excellent service in a salesman, Andrew was by far More

by rjb39564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Speight
April 08, 2013

I felt like family wile I was there... Wonderful people. I will definitely come back and refer people to get a vehicle for joe Bullard More

by Juliek184
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Williams , Curtis Williams
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