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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

4.6
672 Reviews

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 672 reviews

September 04, 2013

Ashley helped bring me into the dealership and paired us with Andrew. Instead of looking at the vehicles on the lot we sat down and looked at a few online that were in the price range and big enough for my More

by smozzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Speight, Ashley Allen
September 03, 2013

The quality of service and the employees were very knowledgable of the products offered. They were courteous and hospitable during the entire process as well as accommodating our needs for a vehicle. More

by MichaelClev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Williams, Roosevelt Harris, Richard Nassar
September 02, 2013

From the moment we were greeted at the door by our sales consultant, Allen Williams, our overall experience was the best ever in purchasing a new vehicle. We had visited several other dealerships in the loc More

by LATaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Bullard, Roosevelt Harris, Allen Williams
August 30, 2013

This was the Best Exsperiance I had in purchasing a vehicle. I was treated very professional and all my needs were taken care of..I would highly recommend this dealership to anyone of my family members More

by Kayuhas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Borden
August 25, 2013

Curtis greeted us upon arrival and was highly educated on the cadillac SRX. He answered every question and volunteered additional information. When we arrived, we were only compairing price but before we k More

by simurphey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Williams, Ben Jackson
August 23, 2013

I have purchased theee vehicles online in the last eight years Typically I don't enjoy the dealership experience, and expressed my concerns upfront. It was apparent to me that everyone involved in the pur More

by Difiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Williams, Ben Jackson
August 22, 2013

BOTH ROOSEVELT AND CURTIS WERE VERY KNOWLEDGEABLE AND CURTIOUS. I CAN NOT SAY ENOUGH GOOD THINGS ABOUT MY BUYING EXPERIENCE AT JOE BULLARD CADILLAC. THANK YOU, EUGENE WALKER MOBILE,AL More

by DUNSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Williams, Roosevelt Harris
August 16, 2013

I entered the used car department shopping for a car for my mother. There were several people in the large room, but no one looked up to make visual contact or to speak. I stood around for a bit, somewhat More

by WilliamBruce
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Used Car Department
Aug 23, 2013 -

Joe Bullard Cadillac - Mobile Alabama responded

Mr. Bruce I want to apologize to you for your experience at our dealership. This is a business of detail and we certainly missed that detail on this occasion. We try and stress to our team the importance of greeting and being quicker than anybody else but sometimes, myself included, we make mistakes and fail. I will be the first one to admit to my many mistakes on a daily basis that I try and learn from and not allow to happen again. I truly appreciate you writing this review so that we have an opportunity to learn from this and really understand the root problem. I left a message on your cell phone but i missed you. We have a great team here that I truly believe in and I can't thank you enough for helping us get better. My direct line is 251-378-4426 if you need anything car related in the future. I will be glad to help anyway I can. Thanks again for the opportunity and once again I apologize for this unacceptable experience. Have a blessed day Ty Bullard

August 16, 2013

I liked them cause they are serious & just talk & make you loose your time to sales what they want , they understand what the buyer want & try to help 'm either ways selling or advicing , will retur More

by Alcanar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Norton
August 15, 2013

Great customer service! Knowledable, extremely friendly and professional staff. I felt like my needs were priority while in their dealership. They really know how to make your feel elite! More

by Jaylaj11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Bullard, Rich Borden
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