Joe Bullard Cadillac - Mobile Alabama

Repair was completed in a very timely manner and it was cleaned up nicely afterwards! cleaned up nicely afterwards! More

I scheduled an oil change and tire rotation. I was from out of state visiting family. Explained to the service scheduler that I was up to date on other recommended maintenance requirements with I was from out of state visiting family. Explained to the service scheduler that I was up to date on other recommended maintenance requirements with my regular dealership. On the day of service, I was told I needed air cabin filter replaced, alignment and fuel injection with throttle clean, adding $596.59 to my bill. When I questioned if the air cabin filter was that dirty, since all recommended service had already been done, the representative told me these recommendations were based off the mileage of my SUV, and hadn’t even been inspected! I have never experienced this kind of service before! It seemed like they wanted to provide service that wasn’t required to get money from an out of state customer. I have continued to get emails to schedule this service that has already been done. More

We are extremely happy with our experience with this dealership! Salomon Ramos, our salesman has been wonderful. From the time we stepped out of our truck, shopping with us, and closing the deal. Even dealership! Salomon Ramos, our salesman has been wonderful. From the time we stepped out of our truck, shopping with us, and closing the deal. Even now he is following up to making sure everything is working out for us. We have been treated exceptionally well. Every single step of the process was explained and every question answered. We will forever shop with Joe Bullard. More

Your technician were obviously eating breakfast in my car & left jelly everywhere in my car. & left jelly everywhere in my car. More

I scheduled an appt with the service dept to have Takata airbag recall fixed on my Escalade & I requested a loaner vehicle. Showed up for my appt (9-6-23). Everyone was great, very on top of things (even th airbag recall fixed on my Escalade & I requested a loaner vehicle. Showed up for my appt (9-6-23). Everyone was great, very on top of things (even though I could see that there was a lot going on). Everything was easy & fast. I was pleasantly surprised that they put me in a brand new 23 Cadillac CTS loaner vehicle. (Well played Joe Bullard Cadillac, now I want a brand new Cadillac! 😉😍). They fixed the recall & did a full safety check. They let me know what they found. Pickup (& loaner car drop off) was quick & easy. Very pleased with their whole operation as well as the friendliness & professionalism of all staff members. Jason Palmer is who I dealt with & he was really great! (Thank you Jason!) More

I received very good service. Jason kept informed about my vehicle. Had a 10:00 o’clock appointment but got in much earlier. Jason helped me with getting a rental car which made t Jason kept informed about my vehicle. Had a 10:00 o’clock appointment but got in much earlier. Jason helped me with getting a rental car which made things easier. My vehicle was serviced and ready for pick up before 9:00 o’clock the next morning. Great service and great coffee. Everyone was polite and friendly. More

Took the car in for first scheduled service. Setting up appointment online was easy and painless. I arrived more than 30 minutes early but they were able to take the car and begin immediately. T Setting up appointment online was easy and painless. I arrived more than 30 minutes early but they were able to take the car and begin immediately. This gave me time to say hello to my Salesman (AJ) and he was as kind and accommodating as ever. He even arranged for me to receive a discount on the wipers I was having replaced. I have nicknamed him Cool Breeze because he is a pleasure to be around and work with. I recommend this fine dealership and AJ to everyone. I could never say that about any other dealerships I’ve worked with but these people “get it”! More

Service advisor, Jason Palmer, was very helpful with our service needs. He helped us with our rental and the service team had our vehicle ready the very next day. We love having our vehicles serviced with J service needs. He helped us with our rental and the service team had our vehicle ready the very next day. We love having our vehicles serviced with Joe Bullard Cadillac. More

I dealt with Haley. She was very helpful, kept in touch and stayed in contact. Has a very helpful pleasant attitude. She was very helpful, kept in touch and stayed in contact. Has a very helpful pleasant attitude. More