Joe Bullard Cadillac - Mobile Alabama

Service was excellent from set up appt to actual arrival time for appointment. Completed timely time for appointment. Completed timely More

Very prompt and professional service! Was concerned about my wife’s SUV and they quickly assessed the issue for mine and my wife’s comfort. I would certainly recommend and trust again! Was concerned about my wife’s SUV and they quickly assessed the issue for mine and my wife’s comfort. I would certainly recommend and trust again! More

Excellent experience, they did exactly what I ask and did so in a timely manner. Very efficient at paying the cost. Felt like I received my monies worth. so in a timely manner. Very efficient at paying the cost. Felt like I received my monies worth. More

Excellent service and care! !! They always vacuumed and washed my Infiniti, so when I receive my car back it’s nice and clean!!! Thank you Joe Bullard Cadillac. !! They always vacuumed and washed my Infiniti, so when I receive my car back it’s nice and clean!!! Thank you Joe Bullard Cadillac. More

Scheduled my vehicle for service on the following day. Customer service was exceptional as always, great attention to detail. Thanks Melissa and the entire Staff!!!!!!!!!!!!!!!!!! Customer service was exceptional as always, great attention to detail. Thanks Melissa and the entire Staff!!!!!!!!!!!!!!!!!! More

Scheduling was very easy and repair work was done in a timely manner. Since I waited on the repairs, I was very pleased with the waiting area and the accommodations. timely manner. Since I waited on the repairs, I was very pleased with the waiting area and the accommodations. More

Repair was completed in a very timely manner and it was cleaned up nicely afterwards! cleaned up nicely afterwards! More

I scheduled an oil change and tire rotation. I was from out of state visiting family. Explained to the service scheduler that I was up to date on other recommended maintenance requirements with I was from out of state visiting family. Explained to the service scheduler that I was up to date on other recommended maintenance requirements with my regular dealership. On the day of service, I was told I needed air cabin filter replaced, alignment and fuel injection with throttle clean, adding $596.59 to my bill. When I questioned if the air cabin filter was that dirty, since all recommended service had already been done, the representative told me these recommendations were based off the mileage of my SUV, and hadn’t even been inspected! I have never experienced this kind of service before! It seemed like they wanted to provide service that wasn’t required to get money from an out of state customer. I have continued to get emails to schedule this service that has already been done. More