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Joe Bullard Cadillac - Mobile Alabama
Mobile, AL
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My service experience was above average/good. Christian Zaccaro has been my service assistant on each visit during 2013 and on January 2, 2014. Christian always delivers exceptional customer service. He we Zaccaro has been my service assistant on each visit during 2013 and on January 2, 2014. Christian always delivers exceptional customer service. He welcomes you with a smile, gives you the good news concerning your car first and then delivers the not so good news. My evaluation of my experience is based on my customer service experience. Christian has great customer service charter qualities. Felicia McDonald More
Andrew was the epitome of a professional in the automotive industry. He answered all of my questions with sheer professionalism and knowledge. I am very happy that I have finally transitioned into automotive industry. He answered all of my questions with sheer professionalism and knowledge. I am very happy that I have finally transitioned into a Cadillac with Andrew's assistance. More
My whole experience at Joe Bullard Cadillac couldn't have gone better. Everyone I spoke with was very friendly, and helpful, particularly Darren. He let me inspect, and test drive the car. He even let m have gone better. Everyone I spoke with was very friendly, and helpful, particularly Darren. He let me inspect, and test drive the car. He even let me take it to my mechanic. We worked out a great deal. I'm very pleased. More
Honestly we did not wake up that morning thinking of buying a car. We saw one on the interstate and decided to go look at them. When we got there it was freezing and windy and Darren Robinson was in the buying a car. We saw one on the interstate and decided to go look at them. When we got there it was freezing and windy and Darren Robinson was in the parking lot moving cars. He offered his help and we told him we were in town to Christmas shop not spend all day at a dealership, we just wanted to try the car on for size. he escorted us inside for coffee and cocoa and went to get the car. we test drove it. we loved it but we were not there to spend all day at the dealership. we left our personal information to be reviewed and were going to shop when Darren notified us that we would be using the cadillac for the day via loaner form approval. we really enjoyed using the car. we Christmas shopped all day and when we returned to the dealership we had been approved for the car with our payments within dollars of request. Jon McCartney had to have been the most professional financial manager i have ever encountered. He was a real person who made us feel right at home and comfortable to speak openly. very friendly and personable. then Roosevelt Harris enters the picture. a gem. a diamond in the rough. so charismatic so joyful and helpful and accomodating. I cannot put into words how much Darren helped to familiarize us with the cue and features. he was so knowledgable of the cars systems. he was an absolute treasure. I cant say but one thing about Joe Bullards team, "you are doing something right". I got hugs from everyone when i left. i felt like i was part of a family there. I even got a text message from Darren on Christmas morning wishing us a merry Christmas. i literally spent 2 hrs tops at the dealership and received the most beautiful CHristmas gift I could have ever dreamed of. but the most inportant thing was the environment and kindness that we experienced while there. oh and my son loved the lounge with computers and coffee/cocoa which made his time there enjoyable also. we will definitely reccomend Joe Bullard Cadillac to friends and family and we will definitely be repeat customers ourselves. my only hope is that we have the privilege of having the same staff in years to come. Thank you so very much. More
We experienced great service at this dealership. Everyone was professional, courteous, and kind. Even the people who weren't necessarily involved in our purchase were friendly. We are happy with o Everyone was professional, courteous, and kind. Even the people who weren't necessarily involved in our purchase were friendly. We are happy with our purchase and with men and women at Joe Bullard Cadillac. More
My wife and I have been looking for a midsize SUV for about 8 months! She had driven just about every midsize SUV known to man, except the Cadillac SRX. Andrew Speight gave excellent assistance, showin about 8 months! She had driven just about every midsize SUV known to man, except the Cadillac SRX. Andrew Speight gave excellent assistance, showing us all of the bells and whistles on this fine vehicle. The comfort and drivability of this vehicle sold us, and we got all of the extras that we wanted at a very fair price. There was no haggling and no hard sell tactics, just friendly professional service. We also met Ty Bullard in the hall. It is truly a family atmosphere. The coffee machine makes darn good coffee too! This is our first Cadillac, but it may not be our last! More
We have been Cadillac owners for over 30 years. For the past 15 + years we have been buying our cars from Hennessy in the Atlanta area. This year we were in Mobile and decided to stop by Joe Bullard. In past 15 + years we have been buying our cars from Hennessy in the Atlanta area. This year we were in Mobile and decided to stop by Joe Bullard. In all of our 30 years experience we have never experienced a more professional dealership. The entire family at Bullard Cadillac is outstanding. Our sales associate, Andrew Speight is exceptional. We were introduced to multiple associates to included, Richard Massac and Mr. Bullard. They all were friendly and accommodating. The atmosphere in the entire location is warm, welcoming and provided us with the best buying experience we have ever had. We guarantee we will refer everyone to Andrew at Ballard. More
the service at joe bullard has been excellent thus far.the people there are friendly and seems to care about the customer and make them feel welcome and want you to come back for car service far.the people there are friendly and seems to care about the customer and make them feel welcome and want you to come back for car service More
Each experience i've had with the service department has been pleasurable and professional. i feel confident when I leave there that my vehicle has gotten A #1 service. Thanks again. has been pleasurable and professional. i feel confident when I leave there that my vehicle has gotten A #1 service. Thanks again. More
Very easy to work with and easy to talk too. They made this the most enjoyable buying experience that I have ever had. Curtis was very easy to talk to. this the most enjoyable buying experience that I have ever had. Curtis was very easy to talk to. More