
Joe Bullard Cadillac - Mobile Alabama
Mobile, AL
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A great team As a customer, I was amazed to see the desire of the team have the customer's interest in mind for friendship and business. All of the people on the s As a customer, I was amazed to see the desire of the team have the customer's interest in mind for friendship and business. All of the people on the staff assisted professionally and earned my trust and respect. I would recommend this dealership to any of my friends. I will be back in three years. More
Extraordinary Customer Service from Kevin Busby & Team Kevin Busby at Joe Bullard Cadillac's Service Department is, without question, the best service advisor I've ever encountered. He is unfailingly frien Kevin Busby at Joe Bullard Cadillac's Service Department is, without question, the best service advisor I've ever encountered. He is unfailingly friendly, professional and accommodating, he never fails to make me feel welcome when I arrive, and he always makes me feel like a valued customer. While I have only dealt with Kevin at Joe Bullard Cadillac's Service Department, if he is indicative of the others who work in the Bullard Service Department, there is nowhere I would ever go again for service. Truly a pleasant experience from start to finish -- every time. More
GREAT SERVICE My experience at Joe Bullard Cadillac, LLC with Mr. Daryn Robinson, Mr. Roosevelt Harris and Jon K. McCartney was very pleasant. These 3 gentlemen wo My experience at Joe Bullard Cadillac, LLC with Mr. Daryn Robinson, Mr. Roosevelt Harris and Jon K. McCartney was very pleasant. These 3 gentlemen worked very hard to get our loan approved at a monthly note we can actually afford. You do not have very many people at dealerships willing to go that extra mile to satisfy the customer and they did. When I decide to purchase another vehicle Joe Bullard will be my first choice. You need more employees like them. Sincerely, Rochelle Sylva-Kalonji More
Excellent Customer Service The options/color, etc. on a car we wanted was not currently at the dealership. They were able to locate one and deliver it in a timely manner. Roos The options/color, etc. on a car we wanted was not currently at the dealership. They were able to locate one and deliver it in a timely manner. Roosevelt went through a great deal to get us what we wanted and was very happy to do so. We are very appreciative that both Andrew and Roosevelt were helpful, professional and took the time to get us what we wanted. We definitely would recommend this dealership. More
EXTREMELY HAPPY I HAD ALWAYS DREAMED OF OWNING A CADILLAC, CURTIS AND ROOSEVELT MADE MY DREAM COME TRUE. THE WHOLE EXPERIENCE WAS A WARM AND EXCITING EVENT. FROM I HAD ALWAYS DREAMED OF OWNING A CADILLAC, CURTIS AND ROOSEVELT MADE MY DREAM COME TRUE. THE WHOLE EXPERIENCE WAS A WARM AND EXCITING EVENT. FROM THE MOMEMT OF MY ARRIVAL TO MY DEPARTURE IN MY NEW CAR. THE SALES PEOPLE WERE VERY COURTEOUS AND THOUGHTFUL. THIS WILL BE MY RETIREMENT CAR, IF I EVER PURCHASE ANOTHER VEHICLE IT WILL BE FROM JOE BULLARD. LOVE THE CADILLAC LIFE!!!! More
Awesome customer service!!! I recently purchased a 2011 Cadillac SRX. The customer service provided by all the staff at Joe Bullard exceeded my expectaions. I had the pleasure of I recently purchased a 2011 Cadillac SRX. The customer service provided by all the staff at Joe Bullard exceeded my expectaions. I had the pleasure of working with Darren Robinson (New/Used Car Sales) and he most definitely went above and beyond to ensure I was a satisfied customer. Thanks for taking the hassle out of buying a car!!! More
Great experience, very happy! We came to the dealership to look for a car for my daughter. Roosevelt Harris was absolutely the best person I have ever bought a car from, hands dow We came to the dealership to look for a car for my daughter. Roosevelt Harris was absolutely the best person I have ever bought a car from, hands down!! You have a real gem in him as an employee. Polite, friendly and personable. A pure please to be around!!! Jon McCartney helped with my paperwork. He was beyond a pleasure as well. I told him I was in a hurry and he was very efficient. Explained everything very well to me and got my paper work printed up. I really appreciated how efficient and thorough he was. He is definitely an asset to your company! I never felt like they were pushy or anything. They made me feel welcome. My teenage daughter thinks Roosevelt is so cool. He took time with her and answered all her questions. She said he made her feel important and not just like a kid that didn't matter. She said when she graduates from college and gets her next car, she's buying it from Mr. Roosevelt, he's like family to her now :) I hope you can let them know how much we appreciate them and please do something extra special for Roosevelt (my daughter's request). Thanks! Cissy Davis-McCluer More
Awesome experience!! From, my first internet inquiry to signing the dotted line we had a great experience. The staff is very well trained, friendly, and never pushy. It w From, my first internet inquiry to signing the dotted line we had a great experience. The staff is very well trained, friendly, and never pushy. It was nice to work with a company who has not forgotten the Christian values. K-Love was playing throughout the dealership and we just felt an overall since of peace during our experience. We will buy all future vehicles from Joe Bullard Cadillac. More
Friendliest dealership I've visited in my nearly 70 years I stopped by to look at a stunning 2010 Cadillac Escalade EXT. IT WAS OPEN SO MY WIFE AND I LOOKED IT OVER PRETTY GOOD, NO SALESMAN CAME RUNNING OUT T I stopped by to look at a stunning 2010 Cadillac Escalade EXT. IT WAS OPEN SO MY WIFE AND I LOOKED IT OVER PRETTY GOOD, NO SALESMAN CAME RUNNING OUT TO "HELP" , I LIKED THAT. SOON, RICH BORDEN CAME OUT TO ASSIST. I HAD CONCERN THAT THE TRUCK WOULD NOT FIT IN MY GARAGE. RICK, SAID, I'LL GET THE KEYS, YOU DRIVE IT HOME AND SEE IF IT WILL FIT. I FELT NO PRESSURE, I LIKED THAT TOO. AFTER HE FILLED OUT THE REQUISITE PAPERWORK WE TOOK THE TRUCK ON A SHORT DRIVE TO MY HOUSE, AND SURE ENOUGH, IT FIT, BUT BARELY, I'M GLAD. TOOK THE TRUCK BACK TO THE DEALERSHIP, AND HAD RICH PAGED, AS HE WAS NOT LAYING IN WAIT, THAT TOO I LIKED. BEN, THE SALES MANAGER HAD MY TRADE-IN CAR APPRAISED, AND PRESENTED THE FINDINGS, FAIR I THOUGHT. ENTER, JON MCCARTNEY WHO MADE A VERY PROFESSIONAL, LEARNED PRESENTATION ON EXTENDED WARRANTIES, AS I HAD CONCERNS, SINCE THE TRUCK'S FACTORY WARRANTY EXPIRED RECENTLY. HE WORKED UP A PLAN, PLEASING TO ME, AND THEN HE DISCOUNTED IT FURTHER, RECOGNIZING MY VALUE TO THE DEALERSHIP AS A VETERAN, GUESS WHAT? I LIKED THAT A LOT, TOO. EVEN THOUGH THE PRICE OF THE TRUCK WAS PRETTY FAIR TO START WITH, AND I WAS OFFERED A GOOD AMOUNT FOR MY TRADE-IN, AND GIVEN THAT THE EXTENDED WARRANTY WAS QUITE ACCEPTABLE, BEN, REDUCED THE CAR FURTHER, TO WHAT I WOULD CALL UN-TURNDOWNABLE. JON, TOOK US TO HIS OFFICE, WHERE WE EXECUTED THE VOLUMINOUS AMOUNTS OF PAPER, QUICKLY AND PRECISELY. I CAN NOT FULLY EXPRESS HOW MY WIFE AND I WERE IMPRESSED WITH THE GENUINE FRIENDLINESS AND PROFESSIONAL ACUMEN THESE GENTLEMEN DISPLAYED. WE FELT APPRECIATED AND IMPORTANT. WE NEVER FELT AS IF WE WERE BEING TAKEN FOR GRANTED. I WILL, AT EVERY OPPORTUNITY, RECOMMEND THIS DEALERSHIP, AND THEIR TOP NOTCH SALES TEAM. MY ONLY SUGGESTION, IS TO OFFER A VETERANS DISCOUNT. ADVERTISE IT, BRAG ABOUT IT, AND BE RIGHTFULLY PROUD OF IT. More
Friendly sales team Without Mr. Harris and Darren's professional service, we would have probably purchased a vehicle from another car dealsership. We will return in the f Without Mr. Harris and Darren's professional service, we would have probably purchased a vehicle from another car dealsership. We will return in the future. More