Joe Bullard Cadillac - Mobile Alabama
Mobile, AL
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I am Joe Bullard a part of Bullard Family I started looking for a car the day after Christmas. I test drove and took home many vehicles. I did my homework online and then went to 3 different I started looking for a car the day after Christmas. I test drove and took home many vehicles. I did my homework online and then went to 3 different dealerships in Mobile. For some reason I kept going back to Joe Bullard Cadillac. One of the first things i noticed was the professionalism of the staff and the beauty of the showroom. Another reason I liked the dealership was the music playing in the showroom. All of the employees are personable and easy to get to know and appreciate. Everyone I met at the dealership was professional, kind and considerate. Jake was my salesman and he was knowledgeable as well as so much fun to work with. I am sure this blonde headed lady tried his patience but he never visibly indicated that i was a pain to deal with. I also worked with Moose when Jake was out and he was as knowledgeable and as kind as Jake. So now I have two salesman. Doug in Finance was great with the paperwork and made the financial transaction a breeze. Andrew the Sales Manager was also a pleasure to work with even through some tough negotiations to get the price I wanted and for the dealership to still make some money. I have to also give a mention of Brandon, Simmie and Matt who were equally outstanding with my questions and always had a smile when I showed up. My shopping experience took 21 days to finally make a purchase. I wanted to make sure i purchased the right car after driving SUVs for the last 11 years. I am familiar with the Joe Bullard advertisements on TV with the slogan, "we are Joe Bullard." This is not only a great marketing slogan but you also the truth, you feel like family when you walk through those double doors. This is my 5th purchase of GM vehicles and 4 have been with Joe Bullard. I am a customer for life, a member of the Joe Bullard family. Thanks so very much! More
Another great experince Bought my fourth car from Moose. Great experience again! Roosevelt did the financing and was an awesome help. Great customer service as always. Going Bought my fourth car from Moose. Great experience again! Roosevelt did the financing and was an awesome help. Great customer service as always. Going to get another vehicle in 2017. More
Personalized Service Due to a series of unfortunate events I had to purchase two vehicles from Jake at Joe Bullard in less than 60 days. They were amazing to work with. Th Due to a series of unfortunate events I had to purchase two vehicles from Jake at Joe Bullard in less than 60 days. They were amazing to work with. They made sure that I found the exact car I needed- including searching the inventory of auctions. They drove the car across state lines to deliver it to me (twice) so that I did not have to drive my family to Alabama (and drag my three kids around a car dealership). Jake was very personable and Richard was great at making the finances work. They have a customer for life! More
Unorganized service department Made a appointment on 10-28-2016 to get car service at 1:00pm. Ask service advisor about my car at around 2:30, at that time he said he would check Made a appointment on 10-28-2016 to get car service at 1:00pm. Ask service advisor about my car at around 2:30, at that time he said he would check on it ( never got back with me). At 3:05 I went out back looking for my car, I found it got with service advisor and told him to get my key If that is the type service you get, WHY would you buy a car from them??? I have a Cadillac and Chevrolet More
Excellent Dealership My husband and I recently went to Joe Bullard Cadillac to look at the new XT5.. Keep in mind we were just looking. Moose was very helpful & profession My husband and I recently went to Joe Bullard Cadillac to look at the new XT5.. Keep in mind we were just looking. Moose was very helpful & professional. He answered all our questions. And he has a great sense of humor.. We ended up buying the XT5.. I have only respect for this dealership. It is a privilege to be a part of the Joe Bullard family! Thank you Moose for going above & beyond in our buying experience with you guys! Sincerely, Toni Danley More
Exceptional Customer Service Experience The customer service at Joe Bullard Cadillac will exceed your expectations in ways that car dealerships usually don't. I found the vehicle I really wa The customer service at Joe Bullard Cadillac will exceed your expectations in ways that car dealerships usually don't. I found the vehicle I really wanted (on their website) and Tundy, Roosevelt, & Kenneth made it happen for me. And then had the car delivered by the nicest guys in the world. There's a reason Joe Bullard Cadillac has so many excellent reviews: They've earned them by being the absolute best. And I couldn't possibly be happier with my vehicle. More
Great Experience Moose was my salesman. Called him and told him what I was looking for and my price point. He emailed me some choices and I narrowed it down to two. Moose was my salesman. Called him and told him what I was looking for and my price point. He emailed me some choices and I narrowed it down to two. All details were completed over the phone or by email. All I had to do was go to the dealership, sign paperwork, write a check and pick up my vehicle. Doesn't get any easier than that. Thanks Moose and Richard for all you did in helping make my purchase smooth and hassle free. More
No hassle sales Kyle Fitzpatrick was our salesman. Easy to deal with. No pressure to buy. There were no false promises or bait and switch tactics. Reasonable folks wi Kyle Fitzpatrick was our salesman. Easy to deal with. No pressure to buy. There were no false promises or bait and switch tactics. Reasonable folks with good prices on excellent vehicles. Roosevelt was the finance manager and worked a miracle for us. Will be buying there again. More
Loved Joe Bullard My husband usually handles the purchasing of our vehicles. But because of his extremely busy schedule, he was not able to assist me this time and I w My husband usually handles the purchasing of our vehicles. But because of his extremely busy schedule, he was not able to assist me this time and I was a little apprehensive doing this alone. But after looking on line at what Joe Bullard had to offer, I went to the dealer to look at 4 cars. I met Kyle Fitzpatrick as soon as I drove up on the lot and he put me at ease right away. He was fabulous! He knows his cars and was able to answer all of my questions. I came away with a car that I love and I would recommend Joe Bullard to anyone......be sure to see Kyle! More
Friendly,pleasant,no pressure salesperson. I went on line and found the car I was interested in. At the dealership I meet with Amose and he was waiting for me, he had the car detailed and ready I went on line and found the car I was interested in. At the dealership I meet with Amose and he was waiting for me, he had the car detailed and ready for me.to test drive. As I test drove the car he was going over the many features of the car. He was very friendly and outing . Returning to the dealship he reviewed the price got a quote for my car and we were able to finalize the sale. There was no pressure and I would highly recommend him to anyone who is buying an automobile. He is working to get you the best deal he can . More