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Joe Bullard Cadillac - Mobile Alabama

Mobile, AL

Overview
Reviews
4.5
665 Reviews
Call Dealership (251) 732-2604
View Awards

1419 E. I-65 Service Road S

Mobile, AL

36606

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Showing 665 reviews

November 23, 2024

The service was friendly and efficient. The lady at the service desk was GREAT. Thanks!! More

by DrBee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
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Nov 23, 2024 -

DrBee responded

Respond publicly to Joe Bullard Cadillac- Mobile

November 16, 2024

5 star service! Great as always! I know when I bring my vehicle in, it will be taken care of! More

by KyleC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs , Ty Bullard, Jennifer Clark, Christian Zaccaro
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Nov 18, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the glowing review and the 5 stars! 🌟 We're so happy to hear that you always feel confident bringing your vehicle to us. Your trust and support mean everything to us, and we're committed to keeping up the great work. If there's ever anything you need, we're here for you. Thanks again for being such a valued part of our family! 🚘😊

November 09, 2024

Melissa kept me informed and returned my car promptly as promised! They made the service appointment hassle free. More

by KJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 11, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thanks for the fantastic feedback, KJK! We're thrilled to hear that Melissa provided such great service and made your experience hassle-free. Your satisfaction is our priority, and we look forward to serving you again soon!

October 31, 2024

Roosevelt Harris and Caleb Rogers were great from start to finish. However, th 9H Ceramic charge we did not want and was forced upon us and not even sure if this was done or not? So overall we were happy More

by sudogdoha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Rogers, Roosevelt Harris
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Nov 04, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for sharing your experience with us. We’re pleased to hear that Roosevelt Harris and Caleb Rogers provided great service throughout the process. However, we apologize for the concerns regarding the 9H Ceramic charge and any inconvenience it may have caused. We take your feedback seriously and will work to ensure transparency and alignment with our customers’ preferences. I have made the General Manager aware; she will reach out to you shortly. We appreciate your business and hope to make your next experience with us fully satisfactory.

October 25, 2024

Lying thieves! !!! You asked me the year of my Eldorado when scheduled appt. You knew you had no tools for a 1993. Then charged me 254.00 for nothing. You suck!!!! More

by robertraupers57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Hamilton, Nick Vongsavanh, Jason Palmer
Report | Print
Oct 25, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Robert, we’re sorry to hear about your experience. We strive for transparency and high service standards. Your feedback is important, and we’re reviewing this situation and Our General Manager will be reaching out to you.. Thank you

October 11, 2024

Melissa gave such great service. I brought my XT6 in to replace a sensor and they discovered an issue with back up camera and fixed it promptly. Great job! More

by albouchard07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs in service department, Cindy Woods
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Oct 14, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you so much for your kind words! We're thrilled to hear that Melissa provided you with great service and that our team was able to promptly address the issue with your XT6's sensor and backup camera. We’ll be sure to pass along your praise to Melissa and the service team. We appreciate your business and look forward to serving you again!

August 29, 2024

Excellent experience from start to finish. Cindy was very helpful, communicative, knowledgeable, and a joy to work with. Highly recommend this dealership. More

by Angulos1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cindy Woods
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Aug 30, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the five-star review. We are happy to hear Cindy provide great customer service during your visit. We look forward to seeing you at your next visit!

August 28, 2024

Excellent service, great communication and had everything done in a timely manner for my vehicle More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vongsavanh
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Aug 30, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for the awesome review! We are happy to hear about your service experience. We look forward to seeing you at your next visit.

August 03, 2024

Nick was exceptionally professional and courteous as always. He is very thorough and always respect my view point when conversing with me concerning my car care needs. JB has been serving our vehicles s More

by cblanks62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Bullard, Jennifer Clark, Christian Zaccaro, Nick Vongsavanh
Report | Print
Aug 05, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

We appreciate you being a loyal Joe Bullard client for so many years and allowing us to help with your automotive needs. Thank you for taking the time to share your experience with us!

July 23, 2024

I was very pleased with the service I received recently . Melissa handled my service needs,including expediting the part needed for my repair overnight. Thanks for a great service experience. More

by allena256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibbs
Report | Print
Jul 25, 2024 -

Joe Bullard Cadillac - Mobile Alabama responded

Thank you for leaving us a review. We are thrilled to hear that Melissa took great care of you, We look forward to seeing you again in the future.

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