Joe Bullard Acura
Mobile, AL
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Great treatment before, during, and after purchase! I worked with Annie before we ever visited the dealership to determine if they had the specific car we were looking for and if they could meet our bud I worked with Annie before we ever visited the dealership to determine if they had the specific car we were looking for and if they could meet our budget. Her responsiveness was unparalleled and she was incredibly kind. From the moment we set foot on dealership property the staff was willing to help. Jon McBryde stayed late after everyone went home to help us figure out financing. He went above and beyond after the visit making sure we received our paperwork in a timely manner and going out of his way to schedule an auto-chem treatment on a weekend. The staff truly makes you feel like they are there to help you and make sure you get the right vehicle for your needs. Overall, very pleasant experience! More
They made the buying process easy!! If you want a no hassle, low pressure buying experience look no further. I would recommend this dealership to anyone. Robbie was very helpful and know If you want a no hassle, low pressure buying experience look no further. I would recommend this dealership to anyone. Robbie was very helpful and knows the cars he's selling. More
My husband and I felt as if we were home with friends. On the morning of October 12th, my husband took our 2005 Acura in for service. As he waited, he saw a car on the showroom floor that he thought that I On the morning of October 12th, my husband took our 2005 Acura in for service. As he waited, he saw a car on the showroom floor that he thought that I would love. That afternoon, we decided to stop by the Acura dealership to take a look. The moment that we stepped inside, Robby Rousseau welcomed us and made us feel at home. He proceeded to answer all of our questions and also laughed at my husband's bad jokes! Patrick Norton joined us and began to answer some of our questions as well. After about an hour, my husband and I selected another model of the Acura, Patrick found the new car of our dreams in another state and negotiated the shipment of this car. On Saturday, October 17th, I drove away in my 2016 Acura RLX! Robby's salesmanship was excellent! He insured that I was comfortable with my car prior to leaving the car lot! Thank you for making our purchase a memorable experience. More
Good Samaritans Testimonial: I was already approved at Honda Eastern Shore in Daphne and in Hoover, AL Tameron Honda for a 2016 CR-V to replace the one totaled on 9/1 Testimonial: I was already approved at Honda Eastern Shore in Daphne and in Hoover, AL Tameron Honda for a 2016 CR-V to replace the one totaled on 9/17/15 due to a head on collision by another party at fault. However, my heart was not into purchasing a 3rd CR-V. So I reflected, prayed, and the Lord led me to review Joe Bullard Acura one more time. So between 3:20 p.m. - 5:10 p.m. this Saturday (9/26/15) I was able to get ALL the information I needed and work out a deal for the vehicle of my choice. This was important since my left wrist/arm is fractured in a cast and my left quad/tendon under my knee cap is majorly bruised from the car accident. Once arriving at 5:40 p.m. I was able to finalize the deal with all paperwork signed and questions asked in 40 minutes!!! During the last 9 stressful days my brand new vehicle in 2012 was totaled, my son and I were in a head on collision without any blood shed, and Joe Bullard Acura ended the scenario with excellent customer service, kindness, and personable staff. When (not if) I purchase my next Acura I want to buy from Joe Bullard Acura. Thank you and God bless! More
No risk management plan They don't have a backup plan, so as costumes don't expect to have a car even if your car will take a long time. All what you should expect " I'm s They don't have a backup plan, so as costumes don't expect to have a car even if your car will take a long time. All what you should expect " I'm sorry, and give me your card to charge for the service ". More
As always... they were the best. I've always taken my Acura TL SH-AWD here for service. They were always extremely accommodating in lending us a vehicle and giving prompt feedback. Th I've always taken my Acura TL SH-AWD here for service. They were always extremely accommodating in lending us a vehicle and giving prompt feedback. They (especially Danny the manager and Elizabeth) were always there to help instead of just worry about number$. Very recently we bought an Acura RDX-Tech pkg from the sales department, needless to say they were extremely accommodating, fair, and quick-working to get us out with our new car. They never pulled any tricks or were pushy with the sale. I highly recommend this dealership due to its constant output of professional service and our great experience with the sales department. -J. Smith More
Service is always great They have been wonderful every time we take our vehicles here for service. The waiting area is clean and they have a Starbucks coffee/hot cocoa machin They have been wonderful every time we take our vehicles here for service. The waiting area is clean and they have a Starbucks coffee/hot cocoa machine my wife loves along with snacks during the wait. More
Total Satisfaction My wife and I bought a $10K used car for utility as a 4th vehicle and we were treated like we were buying a $100k car. John McBryde shepherded us thro My wife and I bought a $10K used car for utility as a 4th vehicle and we were treated like we were buying a $100k car. John McBryde shepherded us through the deal like a pro and within minutes it was consummated. In total 5 individuals showered us with attention and service in a non-pressure manner. These Guys and Gal were great ! We got the exact vehicle I'd been looking for they did what they said they would do to prepare the car for delivery. What a Team... More
Great Service From the first call, to me driving the car off the lot, I was treated very professionally and with respect. I am so glad I went to this dealership. From the first call, to me driving the car off the lot, I was treated very professionally and with respect. I am so glad I went to this dealership. More
Awesome dealership My wife and I have purchased several vechiles from Patrick Norton and love the service he has provided us & our friends & family who we have refered t My wife and I have purchased several vechiles from Patrick Norton and love the service he has provided us & our friends & family who we have refered to him. He has always given us great service and was never pushy for yhe sell. The service department is also excellent as well. They have always taken care us within a timely matter and also given realistic wait times or offered a loaner car or ride if they know it will take awhile. More