Joe Basil Resale Center
Depew, NY
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Ken Kolbe always takes great care of my family. Derrick also was very helpful with chosing the right vehicle to fit our needs as a family. also was very helpful with chosing the right vehicle to fit our needs as a family. More
I feel I was mislead about my car payments I told them I wanted to stay around $450 and my payment is $499. I was told not to worry payment was where I needed it to be and didn't find out it was that high u wanted to stay around $450 and my payment is $499. I was told not to worry payment was where I needed it to be and didn't find out it was that high until the end with the finance manager and I felt I was stuck so I signed paperwork More
Very helpful and friendly salespeople.Would recommend Basil to anyone looking for a vehicle. Live in Lockport so would have wished a closer dealership. Will do business with them again if needed Basil to anyone looking for a vehicle. Live in Lockport so would have wished a closer dealership. Will do business with them again if needed More
Excellent customer service all around from top to bottom! I will be coming back for future purchases. Thank you!! Ken the sale manager helped to find a car that met our needs. I will be coming back for future purchases. Thank you!! Ken the sale manager helped to find a car that met our needs. More
When we got there Mike came right out to help us, he asked what I was looking for and went through and showed us all the cars that I requested. Very polite and helpful asked what I was looking for and went through and showed us all the cars that I requested. Very polite and helpful More
A very honest reliable dealership and Family..🤗💗💙❤💘 our family does all of our business with Basil. Jim thank you for all you do for the Travis our family does all of our business with Basil. Jim thank you for all you do for the Travis More
The selection was good, but overpriced. I had an issue with the car that I requested to be fixed because I just bought it but they refused to fix it for me because it was cosmetic. Given the price I paid with the car that I requested to be fixed because I just bought it but they refused to fix it for me because it was cosmetic. Given the price I paid for this car and it was an easy fix, I would have expected them to oblige. Other dealers that I have worked with had no problems working with me to make sure that I was completely satisfied with the vehicle, including minor repairs free of charge within 30 days More
I love how everything was so easy from time I walked in to driving off the lot w my new car. Went there because of all the good reviews now I can write one of my own! to driving off the lot w my new car. Went there because of all the good reviews now I can write one of my own! More