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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

June 04, 2020

Great! Very personable. Wonderful people to work with. They got us in and out as quickly as possible. I would definitely come back! Thank you! More

by COMPUTERELLA
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Jun 05, 2020 -

Joe Basil Resale Center responded

Thank you for sharing your experience we are glad to hear it was a positive one!

June 04, 2020

Made my appointment right away. Had the two cars available I wanted to see plus showed me more cars on the lot and let me take cars home to show my wife More

by rzmozynski
Recommend Dealer
Yes
Employees Worked With
John
Jun 05, 2020 -

Joe Basil Resale Center responded

Thank you for choosing Basil, we are glad we made the car buying process easy and enjoyable!

June 04, 2020

The people here don’t care about the customer they care about selling vehicles and nothing but that, I had given them my card numbers to put 200$ done on the truck they never took it I’m from two hours awa More

by Kyle.young2022
Recommend Dealer
No
Employees Worked With
Ken, John,Tom
Jun 05, 2020 -

Joe Basil Resale Center responded

We are disappointed to hear you were not completely satisfied with your experience, we have escalated your concerns to our Resale Director to address. We are glad to hear that Tom was able to do his best to assist you.

May 29, 2020

Sales guy was personable n friendly. Made my purchase relaxing n natural for my family and me. Only problem was the service center said that car needed minor repairs. Sales guy told me to bring it in sev More

by MICHAELTWIT
Recommend Dealer
No
Employees Worked With
Bruce Countryman
May 29, 2020 -

Joe Basil Resale Center responded

Hi, we apologize for the lack of communication between our departments, we have passed your feedback along to our management team so this can be addressed. Could you please email your contact info to basilcares@joebasilchevrolet.com.

May 22, 2020

Best Salesman,Finance Mgr., and service dept. I have had to deal with in 45 yrs of buying vehicles from dealers. Thank you Ken, John, and Mark! More

by Ericdoberstein
Recommend Dealer
Yes
Employees Worked With
Ken, John, and Mark
May 27, 2020 -

Joe Basil Resale Center responded

Hi, we're happy you found our staff to be so supportive during your experience here at Joe Basil Resale Center! Thank you for choosing Basil and we hope to be able to earn your business in the future!

May 22, 2020

The car i chose has great mileage, and is very clean inside and out. The price is affordable. I need copies of the signed paperwork that finalized the sale other then that the service was great! More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Cory
May 27, 2020 -

Joe Basil Resale Center responded

Hi Brenda, we are happy to hear you had a great experience, please reach out to our Resale Manager at 716-683-6800 and he will make sure you get the paperwork you need!

May 18, 2020

No words can explain that the service I had wasn’t looking forward to. One guy waiting on two people we waited after every thing was said and done 25 minutes for someone to come up to us and say you g More

by maggorie
Recommend Dealer
No
Employees Worked With
Derrik Schiersing
May 20, 2020 -

Joe Basil Resale Center responded

We are very disappointed to hear about your recent experience and would like to look into this and follow up. Could you please email your contact info to basilcares@joebasilchevrolet.com so we can pass it along to management.

May 14, 2020

Awesome experience despite the difficulties of Covid-19. My salesman went above and beyond to make this deal work for me. I have already recommended them to others. Will definitely be back for any future ve More

by megcur27
Recommend Dealer
Yes
Employees Worked With
Cory Wozniak
May 17, 2020 -

Joe Basil Resale Center responded

Hi, we're happy you found our staff to be so supportive during your experience. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2020

I referred my daughter to your dealership and unpleased with the way things are turning out. The dealer and financial advisor seem to be listing myself as the buyer, but I'm the co-signer for my daughter w More

by Dawn
Recommend Dealer
No
Employees Worked With
Cory, used sales
May 17, 2020 -

Joe Basil Resale Center responded

Hi Dawn, we have passed your concerns along to our Resale Manager to look into and address, If you could please email basilcares@joebasilchevrolet.com with your name and your daughters correct contact info we will make sure the records are straighten out.

May 14, 2020

vanlife I needed a van , and Basil came through,I was looking at another van when the red one came up. Good choice if I do say so! More

by dm372719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
May 17, 2020 -

Joe Basil Resale Center responded

We are glad to hear we were able to help you out! Thank you for choosing Basil for your automotive needs!

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