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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

October 21, 2020

Again customer service was horrible my car was not detailed the seats were filthy the interior was disgusting this is the third car I bought from them in nine months and every single one was filthy on More

by tpeanuts0162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darren Sumers
Oct 22, 2020 -

Joe Basil Resale Center responded

We are sorry to hear this and would like to have our manager address your concerns, could you please email us your contact info to basilcares@joebasilchevrolet.com.

October 20, 2020

The team at Joe Basil was friendly, knowledgeable, and responsive. They were thorough in finding me the perfect car to suit my needs and preferences. They made buying a car a pleasant experience! More

by KellyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Foersch
Oct 20, 2020 -

Joe Basil Resale Center responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes.

October 20, 2020

Bought a used GMC Canyon. Picked up, inside detail left a lot to b desired. Tires were under inflated. Hood latch wasn’t checked sticks More

by Fittera2154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Oct 20, 2020 -

Joe Basil Resale Center responded

We are sorry to hear this and would like to have our manager address your concerns, could you please email us your contact info to basilcares@joebasilchevrolet.com.

Oct 20, 2020 -

Fittera2154 responded

Fittera2154@yahoo.com, if you don’t have it . Cell 716-435-8492. Thought you had this info.

Oct 22, 2020 -

Joe Basil Resale Center responded

Thank you for this info, DealerRater reviews do not include actual customer names so we were unable to look up your information originally.

Oct 22, 2020 -

Fittera2154 responded

Ok no worries set up appointment for Monday 10-11 with you this morning.Looking forward to experiencing what your service dept. has to offer

October 18, 2020

We had a very pleasant experience. Derrick was very patient with us, and it is very appreciated. Especially with the way things are today. Justin and Rob were very helpful also. More

by racing69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Czumaj, Rob Lucas, Derrik Schiersing
Oct 20, 2020 -

Joe Basil Resale Center responded

Hi, we're happy you found our staff to be so supportive during your experience here at Joe Basil Resale Center!

October 15, 2020

Steve was excellent with making suggestions & listening to what I wanted. He found the car I purchased & was very happy with his service . I will ask for him next time I come in. I have bought all my car More

by MFULL95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Foersch
Oct 20, 2020 -

Joe Basil Resale Center responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 15, 2020

Very happy with my new cati think they could of found a better % rate other wise I got a good price on my trade in More

by ROSELLEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher, Dan Flanigan
Oct 20, 2020 -

Joe Basil Resale Center responded

We are happy to hear you are satisfied with your vehicle and have passed on your feedback in regards to the interest rate.

October 14, 2020

Waited over an hour to complete loan process,nobody never came up to us to tell us when we would get taken care of,r More

by DEXTER93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Mistretta
Oct 20, 2020 -

Joe Basil Resale Center responded

We apologize for the delay and the lack of communication, we made sure that our management team is aware of your concerns.

October 02, 2020

When it came time to bring the vehicle home , the window was left halfway down in the pouring rain and the tires was almost flat. There was a license plate screw in the tire. They were brand new tires. More

by gr8car68
Recommend Dealer
No
Employees Worked With
Derrik Schiersing
Oct 20, 2020 -

Joe Basil Resale Center responded

We would like to look into these concerns please email your contact info to basilcares@joebasilchevrolet.com.

September 22, 2020

Good selection of cars, fair prices and easy to work with. Nothing more to say but this has to be 25 words minimum. Word word. More

by BILLANDSUEBROWN
Recommend Dealer
Yes
Employees Worked With
Tom Mistretta, Steve Foersch
Sep 23, 2020 -

Joe Basil Resale Center responded

Thank you! We sincerely value your business and look forward helping you again in the future!

September 17, 2020

Friendly people at dealership. The total transaction took longer than expected but overall experience was ok. Car was nice and in good shape for being a used car. More

by Jdb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Sep 18, 2020 -

Joe Basil Resale Center responded

Thank you again for choosing Joe Basil Chevrolet and we apologize for the delay. We hope to see you again.

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