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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

December 09, 2020

I had a great experience with the staff and facility when I bought my vehicle. Even going through finance options and warranties, it felt like when I chose a car the staff made sure it would be possible for More

by Nick A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kobee, Derrik Schiersing
Dec 10, 2020 -

Joe Basil Resale Center responded

Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

December 02, 2020

I have bought many vehicles from Joe Basil because of the environment and the quality of the people that work there. This time was no different. Darren Sumers was great, he made the whole buying process a wo More

by CRAWFORD43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Sumers
Dec 10, 2020 -

Joe Basil Resale Center responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

December 02, 2020

When I got the car, I was given a half tank and tires with low pressure I had to fill up today. The manager told me they’d help me get heated seats with a contact and has been unresponsive. Didn’t get mu More

by APA511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Dec 10, 2020 -

Joe Basil Resale Center responded

We are disappointed to read your review and would like the chance to address your concerns, please reach out with your contact info to basilcares@joebasilchevrolet.com.

November 24, 2020

My experience with this dealership was not pleasant at all. I felt pressured to signing a deal and having to take my trade elsewhere where I got 2700 over what this dealer would and they would t budge at More

by Pressured123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Flanigan
Nov 25, 2020 -

Joe Basil Resale Center responded

We are sorry to hear you felt this way and would like to opportunity to discuss your concerns, please email your contact info to basilcares@joebasilchevrolet.com.

November 24, 2020

Very polite and helpful i love my new car. Great atmosphere. Greeted as soon as we walk through the door. Offered water and just great customer service More

by Jerrie manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Nov 25, 2020 -

Joe Basil Resale Center responded

Thank you for choosing Joe Basil Resale Center, we are so glad to hear you had a positive experience.

November 13, 2020

My purchase of a 2019 Chevy Express has worked out. Basil came through and installed a car starter in my van that we all thought was there already. It works great. Thanks Basil More

by TUPPAFREAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mistretta
Nov 17, 2020 -

Joe Basil Resale Center responded

Hi there, thank you for taking the time to leave a review for us at Joe Basil Resale! We're happy we could meet your expectations!

November 11, 2020

Great service.sorry very well pleased with the salesman and the vehicle.Etc, Etc,Etc,Etc. - I’ll let you know more after I drive the vehicle longer. More

by ajojan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Nov 13, 2020 -

Joe Basil Resale Center responded

Thank you for sharing your positive feedback!

November 06, 2020

I had an excellent experience when purchasing my 2018 I had an excellent experience when purchasing my 2018 Colorado. Bruce was very helpful checking the inventory for the specific vehicle I had been loo More

by NDLION
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Countryman
Nov 13, 2020 -

Joe Basil Resale Center responded

Hi there, we are very happy to have provided you with such a positive experience!

November 05, 2020

I had a very pleasant buying experience here. I bought a nice vehicle at a good price, and the sales staff was great. Highly recommended. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Nov 13, 2020 -

Joe Basil Resale Center responded

Thank you Bob, we appreciate your recommendation!

November 03, 2020

Honest, fair and extremely nice staff. I went just to get my car appraised and ended up working with John and Darren and got myself into a bigger more family safe vehicle. More

by HVISCUSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kramer, Darren Sumers
Nov 05, 2020 -

Joe Basil Resale Center responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to helping you in the future!

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