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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

January 19, 2021

Steve was instantly friendly upon meeting. Being a young lady coming in with her parents, I knew nothing about cars. Steve was very thorough explaining everything about each vehicle. He made sure to stay wi More

by Cbivolcic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole - Finance, Steve Foersch
Jan 27, 2021 -

Joe Basil Resale Center responded

We're glad to hear Steve delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 18, 2021

I love the car thank you so much Derrick and Cory you guys are great. Highly recommended five stars all the way awesome awesome service More

by LEXXYTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Jan 27, 2021 -

Joe Basil Resale Center responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2021

Sales person was really good. He was so hands off and allowed us to test drive what we had interest in. He allowed us time to think without pressuring us. Very happy More

by LYNDASW13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Foersch
Jan 19, 2021 -

Joe Basil Resale Center responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you again soon!

January 15, 2021

Communication was a bit slow, but all and all friendly and the car buying process was run smoothly. I will wait to see how well the service is handled if any issues arise with the purchase. More

by LARBOREWHITE214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Jan 15, 2021 -

Joe Basil Resale Center responded

We hope to continue to earn your business. Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2021

Everything went smoothly.salesman and shop went above and beyond especially when I got a phone call saying that the air conditioning compressor was shot in January which I would have never checked.I will rec More

by czarniakt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Jan 15, 2021 -

Joe Basil Resale Center responded

Hi there, thank you for taking the time to leave a review for us at Joe Basil Resale Center. We're happy we could meet your expectations!

January 07, 2021

Happy with the deal . Everyone very nice . Only glitch was the remote for the vehicle was missing. The cost to replace was crazy . It’s just an expensive cost to add on to the customer. More

by SLCAPT87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan, Steve Foersch, Bruce Countryman
Jan 12, 2021 -

Joe Basil Resale Center responded

Thank you for taking the time to share your feedback, we have passed it along to Management to address and consider.

January 06, 2021

Dan Flanagan was fast in setting me up to check out the truck and test drive. He worked the deal so I got what I wanted for my trade in and also discounted the new vehicle so I was able to stay within budg More

by kramer6848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Jan 12, 2021 -

Joe Basil Resale Center responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 05, 2021

We had an excellent experience at Joe Basil. We told them the car we wanted to take a look at and were able to get an appointment and see the vehicle we wanted in short order. More

by J.AARONWHITE87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kramer
Jan 06, 2021 -

Joe Basil Resale Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Joe Basil and we hope to see you again soon!

January 05, 2021

Purchased a used vehicle on 12/31/2020 at that time I was only given one set of keys. I have asked multiple times for a spare key, I have never bought a truck from a dealer and havent received a spare key. A More

by Hornm48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Flanigan
Jan 12, 2021 -

Joe Basil Resale Center responded

We are sorry you are having this issue, please send us an email with your contact info to basilcares@joebasilchevrolet.com and we can ask a Manager to look into your concerns.

December 31, 2020

Friendly and processed the paperwork quickly. Traveled in from out of town and they accommodated our detailed requests. Fair and knowledgeable. Considering the limitations of the pandemic. More

by MALEE26MW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Jan 05, 2021 -

Joe Basil Resale Center responded

Hi there, thank you so much for your positive comments about Joe Basil Resale Center!

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