Joe Basil Resale Center
Depew, NY
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Steve was instantly friendly upon meeting. Being a young lady coming in with her parents, I knew nothing about cars. Steve was very thorough explaining everything about each vehicle. He made sure to stay wi lady coming in with her parents, I knew nothing about cars. Steve was very thorough explaining everything about each vehicle. He made sure to stay within our budget and needs while also showing us a range of what we could afford. He was very kind to both my parents and I. And I do not think I would ever buy another car anywhere else except at this basil location! Excellent service and Excellent Employees!! More
Sales person was really good. He was so hands off and allowed us to test drive what we had interest in. He allowed us time to think without pressuring us. Very happy allowed us to test drive what we had interest in. He allowed us time to think without pressuring us. Very happy More
Communication was a bit slow, but all and all friendly and the car buying process was run smoothly. I will wait to see how well the service is handled if any issues arise with the purchase. and the car buying process was run smoothly. I will wait to see how well the service is handled if any issues arise with the purchase. More
Everything went smoothly.salesman and shop went above and beyond especially when I got a phone call saying that the air conditioning compressor was shot in January which I would have never checked.I will rec beyond especially when I got a phone call saying that the air conditioning compressor was shot in January which I would have never checked.I will recommend you to anyone I know.Also you guys are lending me a loaner car so I can get to work while I get the ac compressor work done More
Happy with the deal . Everyone very nice . Only glitch was the remote for the vehicle was missing. The cost to replace was crazy . It’s just an expensive cost to add on to the customer. was the remote for the vehicle was missing. The cost to replace was crazy . It’s just an expensive cost to add on to the customer. More
Dan Flanagan was fast in setting me up to check out the truck and test drive. He worked the deal so I got what I wanted for my trade in and also discounted the new vehicle so I was able to stay within budg truck and test drive. He worked the deal so I got what I wanted for my trade in and also discounted the new vehicle so I was able to stay within budget. I ll be checking with him first when we need the next new vehicle in the family. More
We had an excellent experience at Joe Basil. We told them the car we wanted to take a look at and were able to get an appointment and see the vehicle we wanted in short order. the car we wanted to take a look at and were able to get an appointment and see the vehicle we wanted in short order. More
Purchased a used vehicle on 12/31/2020 at that time I was only given one set of keys. I have asked multiple times for a spare key, I have never bought a truck from a dealer and havent received a spare key. A only given one set of keys. I have asked multiple times for a spare key, I have never bought a truck from a dealer and havent received a spare key. As of today 1/5/2021 I have been given the run around and being quoted $80 for just the key and a total of $250 for the key fob(programmed). More
Friendly and processed the paperwork quickly. Traveled in from out of town and they accommodated our detailed requests. Fair and knowledgeable. Considering the limitations of the pandemic. from out of town and they accommodated our detailed requests. Fair and knowledgeable. Considering the limitations of the pandemic. More