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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

April 02, 2021

Everyone was helpful, courteous, and more than decent. Would recommend Joe Basil Chevrolet to friends and family. Purchased a used Acura and am quite satisfied More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Apr 14, 2021 -

Joe Basil Resale Center responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2021

Was in and out quick. Very helpful and knowledgeable sales staff. My new vehicle was ready for me to drive away when I picked it up. More

by JTS121675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Apr 14, 2021 -

Joe Basil Resale Center responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 31, 2021

I new what I was interested in so that part was easy. When Derek was there to be of help and address few concerns, I was pleased to have him as my salesman. He was very pleasant, polite and easy to work More

by Dtw830@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Apr 14, 2021 -

Joe Basil Resale Center responded

Congratulations on your new vehicle! We really appreciate your excellent review of our team. Derrik legitimately cares for his customers and strives to make your buying process easy and fun, we're happy that you could work with him. Thank you for being part of the Basil family and feel free to stop by anytime with questions!

March 31, 2021

Darren and Nicole made my vehicle purchase smooth and hassle free. I highly recommend them because of their professionalism and attention to detail. They were also friendly and personable! More

by MPAFFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Fuller, Darren Sumers
Apr 14, 2021 -

Joe Basil Resale Center responded

Congratulations on your new vehicle! Our goal is to make purchasing a new vehicle quick, easy, and most of all fun! We are happy to hear that this was your experience with Darren and Nicole! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2021

Dan was very helpful. Got me a great financing package and an even better warranty. He promised things that would be done and made it happen Love! Very friendly and made me feel at ease! Love my new jeep More

by Cullendre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Apr 14, 2021 -

Joe Basil Resale Center responded

We're glad you had such a wonderful experience with us! Our goal is to make purchasing a vehicle fun, we are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 29, 2021

Darren summers was very nice. But in the past I was very unhappy with the salesmen. I feel they rush you into buying a car. I wish they could take more time listening to what your looking for ins More

by IRISH1052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Sumers
Apr 14, 2021 -

Joe Basil Resale Center responded

We are so happy to hear that Darren was able to make this such a pleasant buying experience for you! If you have any questions please feel free to reach stop by or give us a call, we're always happy to help!

March 29, 2021

I felt valued as a potential customer; I never felt pressured to buy or overlooked due to my price range. I went to several dealerships before returning to this one. I'm definitely recommending them. More

by Patty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kramer,Justin Czumai, Derrik Schiersing
Apr 14, 2021 -

Joe Basil Resale Center responded

Congratulations on your new vehicle! We really appreciate your excellent review of our team. Derrik legitimately cares for his customers and strives to make your buying process easy and fun, we're happy that you could work with him. Thank you for being part of the Basil family and feel free to stop by anytime with questions!

March 26, 2021

I have bought cars from other dealerships and never have I had a better buying experience than with Basil Resale. Tom Mistretta was the best!!! More

by JOHN.BRYSON2175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mistretta
Mar 29, 2021 -

Joe Basil Resale Center responded

We're happy to hear you had such a positive experience with Tom! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2021

Walked in worked with Derrick and they figured out how to get me in a vehicle for a great price and quality very impressed for sure !! More

by APPLECHILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing, Eric Simmons
Mar 29, 2021 -

Joe Basil Resale Center responded

We are so happy to hear you had such a great experience with Derrick! If you ever need anything in the future, feel free to give us a call. Have a great day!

March 24, 2021

The salesman was very nice. However, the detail job on the interior was not good. I found food in the back seat and mudd/dirt throughout. I expressed concerns about a rattle in the front end several times More

by DCOLEMAN198426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Sumers
Mar 29, 2021 -

Joe Basil Resale Center responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Based on the information provided we can’t find you in our system. Please reach out to us at basilcares@joebasilchevrolet.com to further discuss your visit.

Mar 29, 2021 -

DCOLEMAN198426 responded

Hello my name is Diana Coleman and the manager can reach me at dcoleman198426@gmail.com. I would really like to speak to them if possible. Thank you kindly, Diana

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