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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

April 25, 2021

If you are looking for a car you need to go to Joe Basil. There salespeople are awesome and always willing to help. I Love my new used car. More

by 7169484991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike O
Apr 29, 2021 -

Joe Basil Resale Center responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2021

Knowledgable, efficient, with a touch of urgency to get the job done ! I'm extremely pleased..... I will be recommending you to my friends. Thanks. More

by PMSALBANY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Your sales manager ! She was GREAT !!, Dan Flanigan
Apr 29, 2021 -

Joe Basil Resale Center responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 23, 2021

Only one key with the vehicle. When I asked About a second the question was ignored. Not the right response. I should Have been told there’s only one and that’s just the way it is or here is how More

by BANGELOBUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 29, 2021 -

Joe Basil Resale Center responded

We're disappointed to hear of the negative experience you had at our location. We have escalated this to management and take your feedback very seriously. We would like the opportunity to fix this, can you please email us at bailcare@joebasilchevrolet.com with details including your name and time of the visit? Or if you prefer, please call 716-688-6800 and ask to speak to be a Sales Manager directly.

April 22, 2021

Salesmen were not high pressure, easy to talk to. Everyone was very knowledgeable about the cars on the lot and the financials. Very smooth process More

by Srennick16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan, Steve Foersch
Apr 29, 2021 -

Joe Basil Resale Center responded

Congratulations on your new vehicle! Our goal is to make purchasing a vehicle quick, easy, and most of all fun! We are happy to hear that this was your experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2021

On our very first visit to your dealership,we were greeted very quickly and immediately were asked to have a seat and within a minute or two Jacob Hurst introduced himself and sat with us and asked ho More

by MILO2664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hurst, Dan Flanigan
Apr 29, 2021 -

Joe Basil Resale Center responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. We are so glad to hear that you had such great experiences with Jacob, Dan, and Nicole! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 18, 2021

Time did not push me to buy a car. He did not bring Time did not push me to buy a car. He did not bring paperwork out immediately before I said yes or no. I was not nagged however I do want to come ba More

by Vigfants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mistretta
Apr 20, 2021 -

Joe Basil Resale Center responded

Hi there! We are so glad to hear that you had such a wonderful experience with Tom! We are unable to setup an appointment because we do not have any of your information based off this review. If you would like to reach out to Tom directly to set-up an appointment please call 716-206-1771!

April 16, 2021

Went into the dealership, signed in, people sitting there but no one spoke to us or offered to help. So we went outside to look around where Tom saw us and immediately asked if he could help. Great guy. Woul More

by SWALLOWKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mistretta
Apr 20, 2021 -

Joe Basil Resale Center responded

We're happy to hear that you had such a positive experience with Tom! We're so sorry to hear about the issues happening with your car and know that Tom will do what he can to help. If you have any other questions, don't hesitate to reach out we're always happy to help!

April 16, 2021

Best car buying experience I’ve had. Never felt pressured into anything. Bought a used 2019 Ford Fusion. Would recommend and would return. Worked with me on price and financing. A+ More

by JAYGIGS78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mistretta
Apr 20, 2021 -

Joe Basil Resale Center responded

We are so glad to hear that Tom made this such a wonderful buying experience for you! If you ever need anything in the future, feel free to stop by or give us a call, we're always here to help! Have a great day!

April 15, 2021

Very easy process went to look at the used vehicle lot the salesman came out fairly quick and sold me a vehicle within 20 minutes. Easiest buying process I’ve ever had buying a vehicle More

by Romanowski.austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher, Eric Simmons
Apr 20, 2021 -

Joe Basil Resale Center responded

It is so great to hear that you had such a easy buying experience with us! If you need anything in the future, don't hesitate to reach out!

April 15, 2021

Good service. Quick turnaround, easy to deal with sales person and finance team, happy to bought what I got, I researched it for a month could have gone anywhere I choose them. They didn't let me down More

by MANGUS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Apr 20, 2021 -

Joe Basil Resale Center responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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