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Joe Basil Resale Center

Depew, NY

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456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

November 09, 2021

Purchased vehicle 40,000.00$ and the seats were dirty and was told it would be cleaned. Was not cleaned correctly seats are still bad and was told I had to pay. Really, for 40,000.00$ I have to pay for clean More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Flanigan
Nov 10, 2021 -

Joe Basil Resale Center responded

We're disappointed to hear of the negative experience you had at our location. We have escalated this to management and take your feedback very seriously. Someone should be reaching out to you shortly, in the meantime feel free to contact us at basilcares@joebasilchevrolet.com for any further comments.

November 01, 2021

I got a used car there with 15000 miles on it. Within a month it is stalling and a check engine light came on. When we checked. There was very little oil in the car and there was no leak. Calling the servi More

by Jennaadamczak
Recommend Dealer
No
Employees Worked With
Derrik Schiersing, Steve Foersch
Nov 01, 2021 -

Joe Basil Resale Center responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at basilcares@joebasilchevrolet.com to further discuss your visit.

October 08, 2021

The car was kinda dirty. There was an empty bag of cheese its in the compartment ans not clean like cara should be from a dealer. Great salesman though! More

by bennett5568
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Oct 13, 2021 -

Joe Basil Resale Center responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Based on the information provided we can’t find you in our system. Please reach out to us at basilcares@joebasilchevrolet.com to further discuss your visit!

October 07, 2021

Our salesman was great. He helped us find a perfect car for our son. He also made the buying experience stress free. More

by kelleigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Oct 14, 2021 -

Joe Basil Resale Center responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

October 03, 2021

Was there for service, and bought a vehicle. Both experiences were courteous, and we'll done More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Davis
Oct 14, 2021 -

Joe Basil Resale Center responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

October 02, 2021

The staff was courteous and knowledgeable about the vehicles. They were not pushy at all I was very comfortable purchasing my car from this establishment. More

by Shay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Oct 14, 2021 -

Joe Basil Resale Center responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

October 01, 2021

i t s a g r e a t c a r d e a l e r s h i p More

by devinjtanner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kreher, Steve Foersch
Oct 14, 2021 -

Joe Basil Resale Center responded

Thank you for taking the time to leave us such a positive review!

September 30, 2021

Joe LaTona is a HUGE asset to this dealership. He has been a huge help to us twice & HIGHLY RECOMMEND!!! More

by Ann & Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe LaTona
September 30, 2021

My salesman Nate Stewart was amazing. He took all the time you needed to answer any and all questions. He is very knowledgeable at what he does. I couldn’t have asked for a better experience. Joe Basil’s More

by J_Drake63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Stewart (salesman)
September 30, 2021

They were helpful and willing to fix some of the problems we found with the car I purchased. More

by Rainemakena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
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