Joe Basil Chevrolet

Friendly, informative and a hopefully quality product. First time buyer of Chevy after years of Chryslers and Fords. Joe Principato was friendly, knowledgeable and available for all my questions. It was a First time buyer of Chevy after years of Chryslers and Fords. Joe Principato was friendly, knowledgeable and available for all my questions. It was a very positive experience. More

Brought in my 87 Corvette for a noise problem and starting problem. Problem was evaluated in a day and all explantion was given on what the problem was. Sad part of it is and i know it when you brin starting problem. Problem was evaluated in a day and all explantion was given on what the problem was. Sad part of it is and i know it when you bring a older vehicle such as this, it take time to get the parts . Parts where orderd and in a few days parts where in and car repaired much to my satisfaction but they found another serius issue that must have happened someplace else and had a improper fix. Another part needed to be order and 5 days late it was final repaired. Car runs better that it has since i have owened , runs smoother , quieter and more resonsive . Thanks to the mechanic for a job well done More

I have to commend the auto body shop employees for their fine work, professional demeanor, and going above and beyond by taking care of my rental car as well. fine work, professional demeanor, and going above and beyond by taking care of my rental car as well. More

Service Is great. Everyone is freindly and respectful. I would like more sales On Services And coupons.I would. Like more coupons. For service. Thanks would like more sales On Services And coupons.I would. Like more coupons. For service. Thanks More

I had my car inspected on july 8, 2011. Even with the construction noise it was a fast 1 hour in and out. I did notice a five dollar coupon on their website that I was not aware of after the visit. The s construction noise it was a fast 1 hour in and out. I did notice a five dollar coupon on their website that I was not aware of after the visit. The service dept. seems a better operation than the sales practices that I have encountered their. Thanks to the service department I will still continue to use this dealership. More

It took over 2 weeks to get an appointment, dropped it off the night before, so I was not happy when they called me to tell me they had just brought it in the shop at 4:30 in the afternoon. They did suppl off the night before, so I was not happy when they called me to tell me they had just brought it in the shop at 4:30 in the afternoon. They did supply me with a loaner and good thing because it took three more days to figure out what was wrong and to get a part. Then the same day I picked it up as I was driving home on transit road I hit a bump and one of the things I took it in for, loose mud flap was loose again. This necessitated another trip back to the dealer the next day. They did fix it right away while I waited, but it should not have happened at all if some one was doing their job. I can't say I had a great experience with this service visit. More

I was quite suprised by some of the reviews posted here. I don't own a Corvette-maybe someday-but my sales reps certainly didnt lie to me. I bought a G6 last summer (our second Basil vehicle) and really lov I don't own a Corvette-maybe someday-but my sales reps certainly didnt lie to me. I bought a G6 last summer (our second Basil vehicle) and really love my car. I get Red Carpet service-done right and no hassle-from the "Green Team". Have your car worked on elsewhere and you'll realize the service department is outstanding-the mechanics are knowledgeable, polite and treat everyone's vehicle the same whether it cost $10k or $50k. Plus, Basil has early and late hours to accomodate my schedule with wi-fi in the showroom so I can get some work done while I wait. My car comes back washed and ready to go; usually in less than an hour. You can buy a car or truck anyplace you choose, but I highly recommend checking with Joe Basil Chevrolet before you are disappointed elsewhere. More

I brought my vehicle in for an inspection. The service was great, and the employees were friendly. I find that I can relax in the waiting room--my 5 year old actually enjoys visiting this (kid-friendly) d was great, and the employees were friendly. I find that I can relax in the waiting room--my 5 year old actually enjoys visiting this (kid-friendly) dealership! More

all who took care of me were very friendly. Car was clean and washed. Waiting area was clean. Service time was minimal. I was very pleased and washed. Waiting area was clean. Service time was minimal. I was very pleased More

Before test driving the 2010 HHR, the right rear tire was low. Dealership put air in tire and I test drove it. Two days later I decided to purchase vehicle. Tire was low again. They were going to `check' it. low. Dealership put air in tire and I test drove it. Two days later I decided to purchase vehicle. Tire was low again. They were going to `check' it. When I went to pick up car, the paperwork was incorrect so I had to wait until they figured it out. The carrier net they promised to get me was not there and I was told sorry, but I could purchase one. I told them I was promised it and they better find me one or they could call off the deal. They got me one which I had to go pick up a week later. I had undercoating and leather preserving done.There was black undercoating oversprayed onto the car (it is white) When I pointed it out, the salesman acted like I was asking them for the world and proceeded to ignored my observation. It was only after someone else pointed it out that they cleaned it. gGetting into my new to me vehicle, the tire was low AGAIN. They filled it and I was told to make a service appointment to have it looked at. (they later discovered that there was wood splinters in it). I drove home without plates, they forgot to transfer them over. The salesman delivered them and put them on. Two weeks later I received a letter in the mail stating they had undercharged me and I owed them another $500 something. They gave me 6 free oil change coupons for the hastle. I have never seen such a crazy mixed up Mickey Mouse operation. Monday I used my first coupon and pointed out that I was still having a problem with air leaking from they tire. They `checked it' and I was told they could reseal it around the rim but it will cost me $19 or $29....what ever the charge. When I need an oil change, I will go there with my coupons. If I need anything else, I will go elsewhere. Their `service' is non-existant. By they way, my husband just bought a truck from them. They quoted him $750 to paint the cap. When he went to get it, they hadn't touched it because they decided it would not fit on his new truck. It did. He got it painted somewhere else. He also received a notice that they had not charged him enough and that he owed them $54 and he could pay it when he came in topick up the registration, the registration they were going to mail to him until they decided to hold it hostage for another one of their mathmatical errors. NEVER AGAIN will I purchase from them and I would NOT RECCOMMEND THEM ! More