Joe Basil Chevrolet
Depew, NY
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The service I received at Joe Basil's Chevrolet earlier this month was great. I was involved in a MVA that was not my fault. The driver of the other cars Insurance Company was responsible for my damage a this month was great. I was involved in a MVA that was not my fault. The driver of the other cars Insurance Company was responsible for my damage and Joe Basils was on there "list". My vehicle was purchased at another dealer and all my service work has been done there for the last two years. The Insurance company informed me that they would guarantee the work that was done at Basils. I'm glad I did take the Collision work to Basils. It went so smooth. I think I've found a new dealership :) More
If I could give a negative rating I would. Attempted to purchase a car today after talking to the worst salesman I've ever met 5 different times. First two times we spoke, gave me one price, then when I we purchase a car today after talking to the worst salesman I've ever met 5 different times. First two times we spoke, gave me one price, then when I went in to sign the paper work, suddenly it was $20 more a month. When I called to say I was coming in to finish the deal, the salesman had a stroke of amnesia and claimed he didn't remember me telling him the state of my trade in and that my payment would be $60 more a month! Then when I asked for my down payment back, they said they had already deposited the check, which is illegal since I never finished the deal! I have never had to deal with a scummier person in my entire life. I will never be going back. More
Service work wss completed promptly as scheduled per appointment. Staff is great with courteous and friendly attention. The Basil team is a excellent dealership to do business with. Thanks John appointment. Staff is great with courteous and friendly attention. The Basil team is a excellent dealership to do business with. Thanks John More
I'd recommed Joe Basil. When I got my Chevy Impula the I'd recommed Joe Basil. When I got my Chevy Impula the salesmen didn't pressure me when I had service done they wash the car and explane every to I'd recommed Joe Basil. When I got my Chevy Impula the salesmen didn't pressure me when I had service done they wash the car and explane every to me . I will buy my next car from Basil for sure More
By far the worst dealership in the greater Buffalo area. The saleman lied and told me an Aveo was an American car. The car is totally Korean, built in Korea. After I purchased it under false pretenses,they The saleman lied and told me an Aveo was an American car. The car is totally Korean, built in Korea. After I purchased it under false pretenses,they told me they would give me my money back for another car on their lot. Little did I know they would make me pay full price for the car. I presented a GM code to have the full price reduced by $600, and the sales manager basically told me to get off. He said the company was losing money by taking the car back. Fat chance. GM gave a $1500 off incentive. I argued with the company for nearly a half hour and was told to take the dull price car or keep the junk I was lied into buying. I paid full price and will never go back there again. I sincerely hope you do not. In fact, stay away from all GM vehicles in general. I called the customer service number to detail my experience with the car company, and GM basically told me that it was not their problem and they would not do anything about it. I knew I should have purchased a KIA. At least I know that comes from Korea. Chevrolet, an American Revolution? Most of their cars come from different countries. And Joe Basil Chevrolet, just great deals? They only people making out on "deals" are the people working at Joe Basil Chevrolet. Stay away from this company like the plague. You will be sorry. More
Over the past three years I have Purchased 4 cars and I have been completely satisfied with all of the salesmen,and the sale manager.I have recommended friends and family because of the great job Joe Bas have been completely satisfied with all of the salesmen,and the sale manager.I have recommended friends and family because of the great job Joe Basil has done.I have been very pleased with the service dept also. More
Great car buying experience. Best selection of quality used cars in western new York. Sales staff was courteous and professional. Received a great deal and dealer perks unmatched by any other dealer. Woul used cars in western new York. Sales staff was courteous and professional. Received a great deal and dealer perks unmatched by any other dealer. Would definitely recommend Joe Basil Chevrolet to others and will return for my next car. More