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Joe Basil Chevrolet

Depew, NY

4.2
569 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 569 reviews

November 21, 2012

BOTH GREG AND KEN WERE VERY COURTEOUS, HELPFUL, AND KNOWLEDGEABLE. THE VEHICLE THAT WAS SELECTED FOR ME TO TEST DRIVE IS WELL SUITED TO MY NEEDS SINCE I WORK QUITE A DISTANCE FROM HOME. THE ESTIMATED More

by cmcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GREG GENTRY, KEN EDWARDS
November 07, 2012

To sum it up, I would advise to shop around. P.T. To sum it up, I would advise to shop around. P.T. Barnum is their idol. I was had. A dissappointment for a 3rd time buyer. Wrote a letter to Jim B More

by LCSski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay
October 13, 2012

My appointment was 8:am and as soon as I pulled in I was taken care of. The staff was efficent in taking my information and Doug the service manager went the extra mile to take care of my problem. They ca More

by 02270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
September 17, 2012

They agreed with me what was wrong with my truck. They fixed my problem and also prevented another from happening in the near future. I'm 100% satisfied with the work they did for me. More

by jpaychex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Derkovitz
September 01, 2012

This dealer is second to none. The commercials claim to provide exceptional customer service and they truly mean it. It was the best car buying experience I have ever had. Greg welcomed us as we walked in More

by April Julyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gentry and Sean in finance
August 23, 2012

The service was wonderful and very friendly. Jennifer took a lot of time with me to make sure I was comfortable with every part of the sale and then went above and beyond to make sure I was comfortable w More

by mcbride1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Roman
August 07, 2012

The issues I've had with this dealer are service related. I used Joe Basil's service department for 3 years after our 2009 Malibu purchase; here are some of the problems I had: • Two days after Joe Basil More

by Dave127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul and Jay
Oct 31, 2019 -

Dave127 responded

As a follow-up to this review - we later took the car to another dealership who immediately identified a cracked manifold and fixed it under warranty. We had already spent about $700 on sensor repairs at Joe Basil and after the cracked manifold was fixed we never had a sensor problem again. I sold the car in 2019 and am still disappointed in Joe Basil's lack of service and support. Will never use them again.

April 30, 2012

This was our first purchase of a new Chevrolet and after visiting 2 other local dealers we ended up buying from Brett at Basil Chevrolet. He took a keen interest in our needs and made up feel like our sale More

by Anthonyvizzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
April 21, 2012

I do not normally type reviews however this dealership was worth it. I was looking to trade-in and purchase a new car. After looking online I found the best price for the exact car I was looking for at More

by jrouillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
April 21, 2012

Ask for Jennifer Roman! She was not only very professional and knowledgable, but understands the financial burden of buying a new car. She pushes for the lowest and most affordable prices for he More

by cntreu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Roman
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