Joe Basil Chevrolet

Outstanding service I had my car in for an oil change and tire rotation. I pulled to the service department and was promptly greeted. Service was excellent. Chris was ver I had my car in for an oil change and tire rotation. I pulled to the service department and was promptly greeted. Service was excellent. Chris was very helpful and courteous. More

Easier then I thought ! The whole process for buying my vehicle was great ! Derrick S in used cars was very helpful in all aspects and couldn't have asked for anything more The whole process for buying my vehicle was great ! Derrick S in used cars was very helpful in all aspects and couldn't have asked for anything more ! More

Outstanding dealer and employees. Shannon was excellent and explained everything very well and didn't hurry us. John was also excellent. They are well trained and we appreciate them. Shannon was excellent and explained everything very well and didn't hurry us. John was also excellent. They are well trained and we appreciate them. It was an excellent experience and they took care of everything that was needed to make this an outstanding experience. More

FANTASTIC! We could not have been more impressed with the service that we received at Joe Basil Chevrolet. Tom was fantastic! We are so happy with the Equinox's We could not have been more impressed with the service that we received at Joe Basil Chevrolet. Tom was fantastic! We are so happy with the Equinox's we leased. It was an all around great experience and we would highly recommend Joe Basil to anyone looking to buy or lease a vehicle. More

Didn't take long They understand what you say! There fast and prompt. It's very comfy to sit and wait for your car if you have to! I recommend them They understand what you say! There fast and prompt. It's very comfy to sit and wait for your car if you have to! I recommend them More

Worst after sale follow up ever 7/19/17 drove 6 hours from Ohio to pick up a 2009 Corvette I put a deposit on over the phone. Emailed copies of my license, insurance card, etc. in ad 7/19/17 drove 6 hours from Ohio to pick up a 2009 Corvette I put a deposit on over the phone. Emailed copies of my license, insurance card, etc. in advance, told checkout would tale only 1 hour. Car was not ready when I arrived, took almost 3 hours & 5 staff to process my purchase. Car was advertised on internet as having certain features & being covered by Joe Basil certified warranty. Several repairs were needed, & I was told to take the car to my Ohio local dealership, & have them call Joe Basil service dept. for authorization to repair & get direct reimbursement. After several calls from my dealership to theirs, no return calls. No return calls from my salesperson, Derrick Esford. I paid for repairs myself & couldn't get a response to my email request for an owners manual & the remote garage door opener which should have come with the car, but didn't. This is very poor business practices & I would never return or recommend them. Obviously, their certified warranty is worthless if no one will return calls/emails. Very disappointing. UPDATE 8/23/17 All known after sale issues have been resolved thanks to follow up from Sales Manager Cory Wozniak. He was able to engage the appropriate people to resolve my issues, I am very grateful to Cory for his time, patience & professional follow up. More

Very Helpful and Considerate I recently needed my car to get an oil change, driver seat checked and a few things to be checked for safety. Doug Bradford was excellent in his servi I recently needed my car to get an oil change, driver seat checked and a few things to be checked for safety. Doug Bradford was excellent in his service to me. He promptly found an appointment for me. The work I requested was done as promised. He even found an issue with a bottom door molding that I was unaware of and brought it to my attention and then had it fixed. I am very pleased and feel confident with Basil. More

Great! Diane Domogala has sold us 7 new cars over the last 30 years. Her expertise and wealth of knowledge in the auto world is amazing! The young, upcoming Diane Domogala has sold us 7 new cars over the last 30 years. Her expertise and wealth of knowledge in the auto world is amazing! The young, upcoming sales crew would be wise to learn everything they can from her with respect to customer service skills, patience and overall personality in working with people. I would (and have!) recommended Diane to many people. She is a fantastic asset to the Basil Family! More

LOVED MY SALES WOMAN SANDY! I felt very welcomed and had a great experience with my saleswoman! she got my payments down and I love my 2017 Trax! ITS MY FIRST SUV!!! I felt very welcomed and had a great experience with my saleswoman! she got my payments down and I love my 2017 Trax! ITS MY FIRST SUV!!! More

Pleasure working with your dealership I have to say it has been a pleasure working with Shannon Rivers, she helped me make my choice and went above and beyond with everything I needed to d I have to say it has been a pleasure working with Shannon Rivers, she helped me make my choice and went above and beyond with everything I needed to do. I am very happy with the new truck and look forward to doing more business with her. More