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Joe Basil Chevrolet
Depew, NY
577 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 577 reviews
August 02, 2018
Wonderful people to buy a car from. Everyone is so nice at Joe Basil's. You are treated like a VIP. Bill Powell really takes great care of you.& Jim Basil is wonderful. Everyone is so nice at Joe Basil's. You are treated like a VIP. Bill Powell really takes great care of you.& Jim Basil is wonderful. More
by The Cronin's
Employees Worked With
Bill Powell
July 28, 2018
Warranty repair Battery sensor cable installed backwards car would not start, brought in for warranty car sat 2 1/2 days before they even looked at it, then wanted to Battery sensor cable installed backwards car would not start, brought in for warranty car sat 2 1/2 days before they even looked at it, then wanted to say they don't do it when they did. They didn't even look at past history More
by Red
Employees Worked With
Paul
July 25, 2018
Not Happy with service. EVER! Have had my truck serviced at Basil since purchased, and it has never been performed correctly. I often wonder if they put oil in. I am done with Basi Have had my truck serviced at Basil since purchased, and it has never been performed correctly. I often wonder if they put oil in. I am done with Basil. More
by Not satisfied
Employees Worked With
Michael Irlbacher, Jess BasilCars
July 20, 2018
Matt rocked Matt was great! He is knowledgeable and very nice. He listened about what I wanted and gave me any options that would suit me. I was looking for a us Matt was great! He is knowledgeable and very nice. He listened about what I wanted and gave me any options that would suit me. I was looking for a used SUV due to budget and I ended up buying new. He was great! More
by Ncbook9
Employees Worked With
Nicole was fantastic
July 19, 2018
Great buying experience We came here after looking online for the Malibu models, and we were very pleased with how convenient and fast the whole buying process was, Matt was We came here after looking online for the Malibu models, and we were very pleased with how convenient and fast the whole buying process was, Matt was a polite and great salesman, as well as Jennifer, who dealt with our financing and paperwork. We are new clients, happy to have made the change! More
by GM girl
Employees Worked With
Matt ew,an, Jen Roman
July 15, 2018
Our salesman Derrick schiersing was absolutely wonderful. Derrick schiersing was our salesman and he was absolutely wonderful. Very knowledgeable and very helpful in making our decision. The financial part wa Derrick schiersing was our salesman and he was absolutely wonderful. Very knowledgeable and very helpful in making our decision. The financial part was very well done as well. More
by Robertsr
Employees Worked With
Derrick schiersing
July 13, 2018
Great service! I I am so glad I Purchased my car from basil. The service area is outstanding. I pull up and met with a smile . I never have to wait for someone to t I I am so glad I Purchased my car from basil. The service area is outstanding. I pull up and met with a smile . I never have to wait for someone to take care of. The waiting area is comfortable. They explain Everything. More
by Bankerlady
Employees Worked With
Na
July 13, 2018
Simple and headache free Had gone through the Geico service center due to a accident that I was rear ended in. The woman from Geico n the Peggy from Basil in the Geico center Had gone through the Geico service center due to a accident that I was rear ended in. The woman from Geico n the Peggy from Basil in the Geico center were very nice. The whole process to get my car in, to the rental, to the final end was very hassle free n smooth. The body shop kept in contact at all times with updates, I got texts with status n then when my car was finished, that was in and out also. More
by Meeks
Employees Worked With
Peggy, Allison from Geico, Joe in body shop
July 12, 2018
Very good, Very fast service Very, very satisfied with Joe Basil Chevrolet service. KATE my service writer was EXCELLENT!!! I will return my Chevrolet Silverado for my future s Very, very satisfied with Joe Basil Chevrolet service. KATE my service writer was EXCELLENT!!! I will return my Chevrolet Silverado for my future service requirements. More
by NO
Employees Worked With
Kate
July 10, 2018
They don't care how they treat customers! The dealership took advantage of me and my husband because we were old. 64 & 76 yrs. They leased us a Customer Service Vehicle by pushing us into a le The dealership took advantage of me and my husband because we were old. 64 & 76 yrs. They leased us a Customer Service Vehicle by pushing us into a lease and wouldn't let us change our mind in the 24 hrs period. They put in a non GM Remote Starter that was cheap. In a Malibu LT 2018! The Malibu still stinks of mold or cigarettes which they did a lozy job detailing the car. It took a whole day to detail and put in non GM Remote Starter. So disappointed and upset over all of this. They are all deceptive. No more Family Friends & will I send there with our GM discounts. So sad... More
by SsherjjMMalik
Employees Worked With
Steve Dietzen, Jennifer Roman, Buck Kaber, Debbie Grad
