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Joe Basil Chevrolet
Depew, NY
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Very good, Very fast service Very, very satisfied with Joe Basil Chevrolet service. KATE my service writer was EXCELLENT!!! I will return my Chevrolet Silverado for my future s Very, very satisfied with Joe Basil Chevrolet service. KATE my service writer was EXCELLENT!!! I will return my Chevrolet Silverado for my future service requirements. More
They don't care how they treat customers! The dealership took advantage of me and my husband because we were old. 64 & 76 yrs. They leased us a Customer Service Vehicle by pushing us into a le The dealership took advantage of me and my husband because we were old. 64 & 76 yrs. They leased us a Customer Service Vehicle by pushing us into a lease and wouldn't let us change our mind in the 24 hrs period. They put in a non GM Remote Starter that was cheap. In a Malibu LT 2018! The Malibu still stinks of mold or cigarettes which they did a lozy job detailing the car. It took a whole day to detail and put in non GM Remote Starter. So disappointed and upset over all of this. They are all deceptive. No more Family Friends & will I send there with our GM discounts. So sad... More
Service on 2017 Malibu I was very pleased with the service that I received when I dropped my vehicle off for service and especially when I came to pick my car up I was very pleased with the service that I received when I dropped my vehicle off for service and especially when I came to pick my car up More
Not Happy Car Owner They had our 2008 Chevy truck in for repair. Well, they had our truck 5 days beforehand And did not repair the truck because we needed it. They had our 2008 Chevy truck in for repair. Well, they had our truck 5 days beforehand And did not repair the truck because we needed it. More
Joe basil Excellent staff, great service, clean area, great waiting room with food, reasonable prices, honest pricing. Sales staff will take the time to help a Excellent staff, great service, clean area, great waiting room with food, reasonable prices, honest pricing. Sales staff will take the time to help answer your questions. Shuttle service is convenient. More
90 day service check Great Service ,Employees that take the time to listen,Great humor, love 💕 the waiting room and employees that remember you when seeing them again as Great Service ,Employees that take the time to listen,Great humor, love 💕 the waiting room and employees that remember you when seeing them again as you pass by and take the time to converse with you .Makes one feel welcome and. Very personalable connection with a sales dealer who cares how you are doing besides just as far as the Trax is concernd ...But the Trax has issues like a high scratch rate in the inside interior cheaply designed for wear and tear ..... If you just touch across with a finger nail or a watch or wrist jewelry just causes a scratch that shows instantly. When wearing a boot 👢 or a shoe 👞 it scratches the side panels of the Lower car 🚙 door when attempting to get out when brushing against the side Lower door panel not good and scratches do not come off not happy about that .. Tells me the interior of the car was made with cheaper materials like some sort of plastic interior design that cannot take wear and tear of normal every day usage ...Not good for the cars upkeep if it keeps on scratching like it continues to do . Not happy camper with that and this is with normal wear and tear!!!!!Not good More
Warranty issues with lease vehicle not even 2yrs old Faulty roters and brakes with a lease vehicle not even 2 yrs old with 20,000 miles not covered under warranty except roters!! Had vehicle serviced at Faulty roters and brakes with a lease vehicle not even 2 yrs old with 20,000 miles not covered under warranty except roters!! Had vehicle serviced at basil oil change place took back to complain about car not right and sent me away saying it was fine just have brakes checked. Couldn't get an appt and was complaining something not right so drove to dealership where the man stated metal on metal not safe to drive after I was told everything was safe. Jeff was only person at that point that would listen and provided me with rental car More
Always happy with services Im always happy with services.Things always done in timely fashion.They always very professional by being pleasant & respectful of my needs.I highly r Im always happy with services.Things always done in timely fashion.They always very professional by being pleasant & respectful of my needs.I highly recommend Joe Basil for sales & service also Geico claims dept. More
Amazing Service for my new car They service when selecting and purchasing my new car at Basil with Buck was perfect. Very knowledgeable about the product and speed service. Highly r They service when selecting and purchasing my new car at Basil with Buck was perfect. Very knowledgeable about the product and speed service. Highly recommend Basil. Go in and ask for Buck! More
Totally customer centric from start to finish First the saleswoman (Sandy) had an outstanding way of listening closely to the needs and expectations for the transaction to move to a final sale. S First the saleswoman (Sandy) had an outstanding way of listening closely to the needs and expectations for the transaction to move to a final sale. Sales manager very keen and determined to deliver on all my requests. Other staff very friendly and proficient as well. I am still miffed as to why I was given such a great purchase experience. My belief is not much profit was made on my transaction but I was still treated like royalty or at least a GM senior executive. So GLAD I had at least this one great new vehicle purchase experience to reflect on in my life before I retire to a rocking chair More