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Joe Basil Chevrolet

Depew, NY

4.2
569 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 569 reviews

July 12, 2018

Very good, Very fast service Very, very satisfied with Joe Basil Chevrolet service. KATE my service writer was EXCELLENT!!! I will return my Chevrolet Silverado for my future s More

by NO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate
Jul 13, 2018 -

Joe Basil Chevrolet responded

We're so happy to hear it! Happy driving & Welcome to the family!

July 10, 2018

They don't care how they treat customers! The dealership took advantage of me and my husband because we were old. 64 & 76 yrs. They leased us a Customer Service Vehicle by pushing us into a le More

by SsherjjMMalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Dietzen, Jennifer Roman, Buck Kaber, Debbie Grad
July 08, 2018

Service on 2017 Malibu I was very pleased with the service that I received when I dropped my vehicle off for service and especially when I came to pick my car up More

by JAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Brodzok
Jul 13, 2018 -

Joe Basil Chevrolet responded

We're so happy to hear it! Happy driving & Welcome to the family!

July 08, 2018

Not Happy Car Owner They had our 2008 Chevy truck in for repair. Well, they had our truck 5 days beforehand And did not repair the truck because we needed it. More

by Maggey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
Jul 13, 2018 -

Joe Basil Chevrolet responded

Hi there, I apologize about this. We are looking into where we failed you so this does not happen again in the future.

July 07, 2018

Joe basil Excellent staff, great service, clean area, great waiting room with food, reasonable prices, honest pricing. Sales staff will take the time to help a More

by Paperclip1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 13, 2018 -

Joe Basil Chevrolet responded

We're so happy to hear it! Happy driving & Welcome to the family!

July 02, 2018

90 day service check Great Service ,Employees that take the time to listen,Great humor, love 💕 the waiting room and employees that remember you when seeing them again as More

by Blue16Trax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 13, 2018 -

Joe Basil Chevrolet responded

Hi there, We're glad you found our dealership welcoming. We are working with Chevrolet on the Trax issue but unfortunately that is the manufacturer who dictates those items. We will work our best to enact any change and pass along any feedback like this to GM. Thank you

July 01, 2018

Warranty issues with lease vehicle not even 2yrs old Faulty roters and brakes with a lease vehicle not even 2 yrs old with 20,000 miles not covered under warranty except roters!! Had vehicle serviced at More

by Tanya36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff in service helpful
Jul 13, 2018 -

Joe Basil Chevrolet responded

Hi there, I apologize about your poor experience here. We are looking into why this occurred. THank you for bringing it to our attention.

July 01, 2018

Always happy with services Im always happy with services.Things always done in timely fashion.They always very professional by being pleasant & respectful of my needs.I highly r More

by 1happy lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geico
Jul 13, 2018 -

Joe Basil Chevrolet responded

We're so happy to hear it! Happy driving & Welcome to the family!

June 30, 2018

Amazing Service for my new car They service when selecting and purchasing my new car at Basil with Buck was perfect. Very knowledgeable about the product and speed service. Highly r More

by Maxmalibu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buck
Jul 13, 2018 -

Joe Basil Chevrolet responded

We're so happy to hear it! Happy driving & Welcome to the family!

June 30, 2018

Totally customer centric from start to finish First the saleswoman (Sandy) had an outstanding way of listening closely to the needs and expectations for the transaction to move to a final sale. S More

by ThumbsUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy V , Jennifer R
Jul 13, 2018 -

Joe Basil Chevrolet responded

We're so happy to hear it! Happy driving & Welcome to the family!

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