Joe Basil Chevrolet

Poor service would not recommend made appointment two weeks ago they knew that I had a diesel vehicle drop truck off to get worked on and promised me they would be done by 2 PM sig made appointment two weeks ago they knew that I had a diesel vehicle drop truck off to get worked on and promised me they would be done by 2 PM signed a paper saying that they guaranteed it to be done by 2 PM nobody ever called me called them five times to get an answer finally they answered and then told me that they did not have a diesel technician on call or on service for the day and told me that I had to bring it back Corporate office should know about this because they are just the money grabbing dealership would never take anything or buy anything from them ever again. More

Information on leasing My experience here was very family oriented they were very helpful. My salesman was very informative, perfessional on all levels. As well as the rest My experience here was very family oriented they were very helpful. My salesman was very informative, perfessional on all levels. As well as the rest of staff welcome you with open arms and did everything to make your visit smooth as possible everyone greeted you. The place is incredible. More

Salesman was fantastic- very helpful-finance good too Overall expierence from the time I walked in till the time I drove out in my new equinox was great. My salesman (Rob Lucas) was terrific. I will recom Overall expierence from the time I walked in till the time I drove out in my new equinox was great. My salesman (Rob Lucas) was terrific. I will recommend him to others for sure. More

Service over charge On a recent visit for an oil change I was charged for the oil change even though I had purchased an extended package for free oil changes They then p On a recent visit for an oil change I was charged for the oil change even though I had purchased an extended package for free oil changes They then proceeded to rotate my tires without my request or permission and added another $27 charge. My boyfriend not knowing the conditions of my extended package paid for the job. He questioned the gentleman, but was told I only had 4 oil changed for free. That was untrue and not sure where he got his information from. So what should have been a free oil change (and no tire rotation needed) ended up costing me nearly $60. In addition, he waited an hour and a half for a quick oil change ... having a customer come in after him for the very same reason and leaving 45 minutes before him. More

everyine was super friendly! Staff was very helpful, and always available to ask questions! Definitely would recommend to family members! Staff even washed my car and it looked su Staff was very helpful, and always available to ask questions! Definitely would recommend to family members! Staff even washed my car and it looked super nice! More

Unprofessional and dishonnest When calling the salesperson Sara informed me that the 2014 Hyundai accent I was going to purchase, that day in full was still available. When arrivin When calling the salesperson Sara informed me that the 2014 Hyundai accent I was going to purchase, that day in full was still available. When arriving at the store she said "sorry we are selling the car to those people over there instead" the showed me the people signing the paperwork rubbing it in my face. Sara then tried to pressure me into purchasing a car I did not like and could not afford. Very unprofessional and dishonest business conduct. More