
Joe Basil Chevrolet
Depew, NY
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Totally satisfied with service, service was completed quickly and friendly. Would highly recommend Basil to others for service. Service order was taken by Anthony , th with service, service was completed quickly and friendly. Would highly recommend Basil to others for service. Service order was taken by Anthony , thank you More
great service dept. Took my new gmc to two other dealers for warranty irk and they could not fix it. Took it to Basil Chevy and there service manager jay listen to my iss Took my new gmc to two other dealers for warranty irk and they could not fix it. Took it to Basil Chevy and there service manager jay listen to my issues and found out the problem and fixed it. I highly recommend Basil chevrolet for sales and service. I have bought numerous vehicles from Basil chevrolet. More
Oil change. Good experience - not a long wait! Very busy schedule and the guys help accommodate squeezing me in when necessary. Service is pleasant and efficient. I work literally 24/7 and need m Very busy schedule and the guys help accommodate squeezing me in when necessary. Service is pleasant and efficient. I work literally 24/7 and need my vechicle be a I am in the medical field. I am grateful the guys understand that and take care of me quickly. More
New truck purchase It was an excellent experience. I will certainly be back. The staff was friendly and accommodating. It was worth the 2 hour drive to purchase a new t It was an excellent experience. I will certainly be back. The staff was friendly and accommodating. It was worth the 2 hour drive to purchase a new truck. More
Friendly, but Zach the salesman and Nicole, the finance lady were both professional and friendly. Didn't feel any pressure to buy a certain model or add upgrades af Zach the salesman and Nicole, the finance lady were both professional and friendly. Didn't feel any pressure to buy a certain model or add upgrades after the sale - although we were notified of what they were. Returning the next week to pick up our used vehicle was less than a pleasant experience. It was as if the waitress forgot our table. We were there for over 2.5 hours! The service department either disregarded our requests to look at a couple simple things that needed attention, or lied about saying they had done something about it. I was able to google the issues and fixed them in 10 minutes at home. These were things that should have been attended to in their 101 point service check! So, full marks to the sales department and we won't be asking the service department to look at our vehicle any time soon. More
Body shop , sales & service Repaired my vehicle after an accident! Service was excellent from the beginning of the process to the end! My experience with everything went smoothly Repaired my vehicle after an accident! Service was excellent from the beginning of the process to the end! My experience with everything went smoothly and I was completely satisfied! More
Great dealership to do business with Happy with our purchase. Our salesman, Buck, was able to get us into a car with the payment and options we needed. Everyone we dealt with at the dea Happy with our purchase. Our salesman, Buck, was able to get us into a car with the payment and options we needed. Everyone we dealt with at the dealership is friendly and accommodating. As with all dealerships, there is a hard sell for extras like warranty, mud flaps etc., but that is to be expected. My only negative comment is that the Finance manager seemed annoyed that we didn’t purchase any addons. Isn’t that his job to present our options and accept our wishes? Got the impression that he felt we were wasting his time. Honestly, we could have done without the presentation as well. More
Andy Vendetta is a joy to work with. We have dealt with Sandy in the past and have always found her to be a warm and friendly salesperson. We are more than satisfied. We have dealt with Sandy in the past and have always found her to be a warm and friendly salesperson. We are more than satisfied. More
Poor service would not recommend made appointment two weeks ago they knew that I had a diesel vehicle drop truck off to get worked on and promised me they would be done by 2 PM sig made appointment two weeks ago they knew that I had a diesel vehicle drop truck off to get worked on and promised me they would be done by 2 PM signed a paper saying that they guaranteed it to be done by 2 PM nobody ever called me called them five times to get an answer finally they answered and then told me that they did not have a diesel technician on call or on service for the day and told me that I had to bring it back Corporate office should know about this because they are just the money grabbing dealership would never take anything or buy anything from them ever again. More
Information on leasing My experience here was very family oriented they were very helpful. My salesman was very informative, perfessional on all levels. As well as the rest My experience here was very family oriented they were very helpful. My salesman was very informative, perfessional on all levels. As well as the rest of staff welcome you with open arms and did everything to make your visit smooth as possible everyone greeted you. The place is incredible. More