Joe Basil Chevrolet

Inspection Was taken before appointment time ! Tech was very polite and professional! Work was done with little wait time. Was very pleased with the dealership a Was taken before appointment time ! Tech was very polite and professional! Work was done with little wait time. Was very pleased with the dealership and the service techs More

Great experience Joe basil in depew new york has always taken care of my chevy equinox very professionally and curtiously that's why I always give them 5 stars. I've b Joe basil in depew new york has always taken care of my chevy equinox very professionally and curtiously that's why I always give them 5 stars. I've been with Joe basil since 2016 and have owned a used car from them and a brand new one. Very happy with their service dept. Purchased a cargo mat and the girl in the accessory dept. Personally went to the service dept to make sure that it was put into my equinox.......thank you. Thank you to everyone at basil chevrolet for taking care of my truck!!! More

Great Experience Overall a great experience. Derrik was nice to work with and helped get me the vehicle I was hoping for. Nice place and easy transaction. Thank you! Overall a great experience. Derrik was nice to work with and helped get me the vehicle I was hoping for. Nice place and easy transaction. Thank you! More

A pleasure to deal with. This is our households 10th vehicle that was either purchased or leased from this dealer. Had a great buying experience with Bill Kreher, super nice g This is our households 10th vehicle that was either purchased or leased from this dealer. Had a great buying experience with Bill Kreher, super nice guy, straight up and no BS. More

Purchasing a new car I was in the market for a new car because my 2010 Chevy Impala was still in good shape but has seen better days. I searched different models and brand I was in the market for a new car because my 2010 Chevy Impala was still in good shape but has seen better days. I searched different models and brands and liked the Chevy Equinox. I began searching on line and had 4 dealers contact me to come look at what they had and to fit my budget and price range. We (my fiancee and I) settled on a 2019 Equinox with 2500 miles used as a courtesy vehicle so I knew it wasn't beaten but barely broken in. In haggling the price, both I and the salesperson bent until we came to a mutual agreement and made a deal. We were treated with respect and courtesy and weren't pressured or hurried in our decision-making process. Although we've only had the car for a day, we feel we made a good choice and are happy with the dealer and the price. More

Great service department! Stopped into the quick lane today after work for an oil change, was able to get in for an oil change and tire rotation in less than an hour. The guys Stopped into the quick lane today after work for an oil change, was able to get in for an oil change and tire rotation in less than an hour. The guys are always so friendly and the place is clean. Couldn’t be happier.. More

xxxx show Employees had lack of interest. Sloppy work. It took over two hours with only one other customer there at the time. They made me feel like I was bothe Employees had lack of interest. Sloppy work. It took over two hours with only one other customer there at the time. They made me feel like I was bothering them by giving them my business More

Buying an SUV Courteous prompt friendliness timely fashion to get my car.very explicit n explaining details of suv info n financing. It was a quick overall doing Courteous prompt friendliness timely fashion to get my car.very explicit n explaining details of suv info n financing. It was a quick overall doing business with this dealer n salesman More

Leased 2 vehicles Buck was great and there wasn’t all of the back and forth that typically goes on at a dealership. I told him what I wanted and he got it done. Buck was great and there wasn’t all of the back and forth that typically goes on at a dealership. I told him what I wanted and he got it done. More

Piston Replacement Just Out of Warranty I was faced with a faulty engine that needed attention. After finding out that there was a common problem with my 2011 Equinox I began the Consumption I was faced with a faulty engine that needed attention. After finding out that there was a common problem with my 2011 Equinox I began the Consumption Test procedure with Joe Basil. This led to the pistons needing to be replaced. In the middle of the repair job I was informed that GM was initially not going to cover the cost, of the costly repairs, because the special program had ended the year before. I lost my marbles. That's when my Service Advisor, Peter Dellefave and the warranty specialist team, stepped up to bat for me and got this issue resolved and in a timely fashion. Not only did they get the piston Replacement taken care, but there was a timing chain issue, to the tune of $450, that Peter and his team also managed to get covered. Before now I truly had a bad taste in my mouth for dealership service garages, but after this instance, I will not have a problem returning to Peter Dellefave and the team at Joe Basil Chevrolet. I can't thank them enough. More