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Joe Basil Chevrolet

Depew, NY

4.1
562 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 562 reviews

September 05, 2024

Good service. Kept me informed while servicing my vehicle. Nice waiting area. Friendly consultins.Got me in and out. More

by gerlachr988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess BasilCars, Cassie Soucia
Sep 05, 2024 -

Joe Basil Chevrolet responded

Thank you for the great review!

September 03, 2024

Drove a long way to look at a used truck that I found on the internet. Was extremely surprised that at what was supposed to be a quality dealer they would be trying to sell a $20,000+ truck that had rust b More

by dansmail26
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tyler - 4 - Not his fault at all.
Sep 03, 2024 -

Joe Basil Chevrolet responded

We are very sorry to hear about your poor experience. We have let the management team know about this and someone will be in touch.

Sep 03, 2024 -

dansmail26 responded

LOL - how will you respond - on here?

August 24, 2024

He is very kind and helpful and friendly, need more great people like John. Very pleased with his service. More

by morganprecious51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tribble
Aug 26, 2024 -

Joe Basil Chevrolet responded

Thank you for the kind review!

July 22, 2024

I keep returning to Joe Basil Chevrolet because of the service. They are always quick, friendly and upfront about what your vehicles needs are. More

by Macholzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Jul 22, 2024 -

Joe Basil Chevrolet responded

Thank you for your continued business Macholzs!

June 22, 2024

Everyone is super friendly there, love working with Nate and I don't feel pressured with him,will always come back to Joe basil. More

by Brockm89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 24, 2024 -

Joe Basil Chevrolet responded

Thank you for the great review!

June 20, 2024

The service is honest, fast and personnel are top notch. I bought my car here and will not ever consider going elsewhere for service. More

by supersue441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Dellafave
Jun 20, 2024 -

Joe Basil Chevrolet responded

Thank you for your kind words! We are so happy to have a loyal customer in you!

May 30, 2024

Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the serv More

by Jrpendolino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ernst
Jun 12, 2024 -

Joe Basil Chevrolet responded

Thank you for your great review!

May 23, 2024

Great experience Tylor and the rest of the sales staff were a joy to work with. More

by jfdavino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Walters, Jess BasilCars
Jun 14, 2024 -

Joe Basil Chevrolet responded

Thank you for the great review!

May 20, 2024

Incredibly rude sales manager Ken was wildly sarcastic and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team wou More

by Oconnelljgregory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken used sales manager, Jess BasilCars
Jun 12, 2024 -

Joe Basil Chevrolet responded

We are so sorry about your experience. If you would like to discuss this further please reach out to basilcares@joebasilchevrolet.com. .

May 10, 2024

Always courteous and compassionate with any situation I have had that brought me to Joe Basil Chevrolet. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess BasilCars
Jun 14, 2024 -

Joe Basil Chevrolet responded

Thank you for the great review!

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