Joe Basil Chevrolet
Depew, NY
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Good service. Kept me informed while servicing my vehicle. Nice waiting area. Friendly consultins.Got me in and out. Kept me informed while servicing my vehicle. Nice waiting area. Friendly consultins.Got me in and out. More
Drove a long way to look at a used truck that I found on the internet. Was extremely surprised that at what was supposed to be a quality dealer they would be trying to sell a $20,000+ truck that had rust b the internet. Was extremely surprised that at what was supposed to be a quality dealer they would be trying to sell a $20,000+ truck that had rust bubbling through the paint and under the doors. The salesman told me they price low but don't do any cosmetic work!! Well I could go to the corner lot used car guy and buy something like that, at a classy dealer I expect a little more class!! More
I keep returning to Joe Basil Chevrolet because of the service. They are always quick, friendly and upfront about what your vehicles needs are. service. They are always quick, friendly and upfront about what your vehicles needs are. More
Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the serv extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the service advisor was very good about helping me. This is very rare in dealerships in western New York. More
Incredibly rude sales manager Ken was wildly sarcastic and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team wou and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team would waive a $65. Diagnostic fee due to a rattle in my door that gets worse by the day. Mind you I've been never been in a collision. I explained this to this Ken character and then when he started in with over talking me and asking incredibly sarcastic questions. It surprises me that someone of his mental incapacity would hold a management position. My mom is looking for a new vehicle and although this review won't put a dent in their business, we won't be getting one from them. Do better Joe Basil More