![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Joe Basil Chevrolet
Depew, NY
Filter Reviews by Keyword
By Type
Showing 569 reviews
I love Basil Chevrolet Dealership you have the Best service are courteous clean close by I always recommend you to EVERYONE I kno Thank You service are courteous clean close by I always recommend you to EVERYONE I kno Thank You More
Bought a 2013 Equinox back in 2016. The car cost approximately $17,000. However, after they put you through the sweat shop of "add-ons you'll never use", the final bill came to over $23,000. Ok, tha approximately $17,000. However, after they put you through the sweat shop of "add-ons you'll never use", the final bill came to over $23,000. Ok, that's on me, and never again. However, shortly after purchase, I found that the oil consumption recall was never performed! So, after a lot of expense to get the vehicle diagnosed, Basil said the 1 liter of oil per 1,000 miles didn't meet the criteria! The used car manager said, "you get the car you pay for!" Needless to say, another dealership did the recall without requiring expensive diagnostic tests and just recently I recouped some of my money back due to a settled class-action lawsuit brought against the manufacturer for, you guessed it, excessive oil consumption. More
We have bought and leased many vehicles from this dealership. Excellent customer service. Very friendly staff. Very happy with our new 2021 Trailblazer. They made the process painless. dealership. Excellent customer service. Very friendly staff. Very happy with our new 2021 Trailblazer. They made the process painless. More
I really appreciate Mr. John Kramer, he always accommodate me . The whole team has been Professional and personable!! I'm always going to this location, for my cars and my Family and friends. Than accommodate me . The whole team has been Professional and personable!! I'm always going to this location, for my cars and my Family and friends. Thank You More
Thank you so much for making our buying experience so pleasant. Everything went so smoothly and efficiently. Everyone was kind and helpful. Very satisfied. Thank you Joe Basil Chevrolet! pleasant. Everything went so smoothly and efficiently. Everyone was kind and helpful. Very satisfied. Thank you Joe Basil Chevrolet! More
Service was excellent, courteous and quick. When asking cocerning warrenty and other possible body work, the service rep was quick to answer warrenty questions and within a short period of time prepared an cocerning warrenty and other possible body work, the service rep was quick to answer warrenty questions and within a short period of time prepared an estimate for other body work. THANK YOU!!! More
As always, service is make the customer happy, as they always do , thank you. The wait time is always good. No appointment was needed. Took care pronto. always do , thank you. The wait time is always good. No appointment was needed. Took care pronto. More
Thanks to Craig Colby and Jay Thiel for their excellent customer service dealing with my daughter’s Chevy Cruz at Joe Basil Chevrolet. Craig and Jay were professional, fair and honest! Thank you Gen customer service dealing with my daughter’s Chevy Cruz at Joe Basil Chevrolet. Craig and Jay were professional, fair and honest! Thank you Gentlemen More
The service is excellent and the people were very friendly and helpful I will definitely have my vehicle served there any time when needed 👍👍two thumbs up friendly and helpful I will definitely have my vehicle served there any time when needed 👍👍two thumbs up More
I usually shop around for a deal but apprehensively decided to call my past salesperson ( Bill Powell ) and tell him my expectations. A return call fifteen minutes later from Bill and few minor details decided to call my past salesperson ( Bill Powell ) and tell him my expectations. A return call fifteen minutes later from Bill and few minor details locked in and we had a deal. Arrived at the dealer that evening and and after a thorough orientation on the new vehicle, amenities and GM programs relative to the new lease and we were on our way in a little over one hour. With Covid19 exposure minimized and a new lease locked in, it was a vey positive experience. Thank You Basil Chevy. More