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Joe Basil Chevrolet
Depew, NY
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I went to the Oil Change location mid afternoon on Saturday and was expecting to wait or not be serviced because they closed at 5 but was happy I was only there 1hour. Trouble free service ... thank Saturday and was expecting to wait or not be serviced because they closed at 5 but was happy I was only there 1hour. Trouble free service ... thank you! More
Good selection of the vehicle we were looking for at a very difficult time to find cars. The prices were also the best in the area. The salesman Nate was very accommodating and worked with us to get car w very difficult time to find cars. The prices were also the best in the area. The salesman Nate was very accommodating and worked with us to get car we wanted at a good deal. Would definitely recommend Basil to a friend in the future. More
I went to just look for a used vehicle and the next thing I know I have one! The prices were great and the staff is very friendly and knowledgeable. Our salesman Dan, felt just like a friend - there was no I know I have one! The prices were great and the staff is very friendly and knowledgeable. Our salesman Dan, felt just like a friend - there was no pressure to purchase anything I am extremely happy and excited to have a nice vehicle Basil will be my dealership for life!!!! More
I had the truck towed in due to it not starting. The tow truck driver damaged the vehicle. The technicians never mentioned the damage. It was very obvious when I went to pick up the truck. The entire parkin truck driver damaged the vehicle. The technicians never mentioned the damage. It was very obvious when I went to pick up the truck. The entire parking brake cable was just dangling under the truck. The truck just ended up needing a battery. I was not allowed to pick the truck up and do it myself. I was given an ultimatum. I either would have to pay $150 for a diagnostic fee or have the dealer put the battery in and pay for the battery plus labor. The second option was the cheapest option but still cost me over $100 more than buying a battery at autozone. I purchased the vehicle at Joe Basil but it is a RAM. I was talked into an extended warranty by the sales person with the promise that Joe Basil would cover the cost of the deductible.m when serviced at their location. Everytime I try to make an appointment for service, they try to push me to take it to a Dodge dealership instead which would make it so I have to pay a deductible. When I bring it in for the warranty work, the technicians never can “duplicate” the issues and refuse to fix ongoing issues I have with my vehicle. It’s been a nightmare since I purchased the vehicle. I have yet to have a good experience with Joe Basil. More
We had an excellent experience working with John, Tom, and Justin at Basil Chevrolet. They put us in the vehicle we wanted in a fair and reasonable negotiation process and without high pressure tactics. and Justin at Basil Chevrolet. They put us in the vehicle we wanted in a fair and reasonable negotiation process and without high pressure tactics. We were especially pleased with Tom who treated us with the utmost respect. He was extremely patient with us, who as senior citizens needed extra education in learning technical features of the vehicles, and as we changed our minds several times. It is because of Tom that we came back to Basil instead of looking for the ‘perfect’ vehicle. We have never had a more pleasant experience dealing with any sales consultant. John & Sally More
Joe Basil Chevrolet is Clean, friendly, strives to get customers the best deal possible. I have purchased several vehicles from this dealership. Would highly recommend. customers the best deal possible. I have purchased several vehicles from this dealership. Would highly recommend. More
Have been dealing with joe basil chev for my last 4 cars and have never regretted it the one time I had an issue they resolved it to more then my expectations. and have never regretted it the one time I had an issue they resolved it to more then my expectations. More
The best dealer around!!!My salesman Carl Barone did everything to get me the best deal he could I bought many cars from Basil Chevrolet will in the future everything to get me the best deal he could I bought many cars from Basil Chevrolet will in the future More