Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Joe Basil Chevrolet

Depew, NY

Overview
Reviews
4.2
578 Reviews
Call Dealership (716) 683-6800

5111 Transit Road

Depew, NY

14043

Directions

By Type

Showing 578 reviews

April 19, 2025

**Don't work with Pat Gentile** He's a con artist and the poster board for what people hate about car sales. More

by dustoff
Recommend Dealer
No
Employees Worked With
Pat Gentile, Jess BasilCars, Cassie Soucia
Report | Print
April 11, 2025

Prompt service and great work from the collision shop! Staff was friendly and the work was done correctly. More

by Kb2trq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess BasilCars, Cassie Soucia
Report | Print
April 10, 2025

Leased a 2025 Equinox on March 28th, I’m still waiting for my rain guards More

by decerin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Stewart
Report | Print
Apr 10, 2025 -

Joe Basil Chevrolet responded

We are so sorry about the wait. We have escalated your concerns to the management team, who will be in touch soon.

April 01, 2025

Our sales person Nick Kramer was wonderful. He was very busy with many customers but he did work with us. We asked Nick we would like to get a loan from A certain bank and when we went in the l More

by odeb13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Kramer Ken and Anyhony, Cassie Soucia
Report | Print
Apr 03, 2025 -

Joe Basil Chevrolet responded

We are so sorry you were not happy with your F&I Manager. We have notified the management team and will work to improve the loan process. We hope you will be willing to work with Nick again as he appreciates you as a customer.

Apr 04, 2025 -

odeb13 responded

Well now very unhappy. Picked up the car and the Registration was only in one name when it should have been in 2 names because we asked for that . My husband already had plates in his name and we told Anthony and Nick that because we wanted the car in both the names we gave up those plates. Well we assumed that that the paperwork was right well it wasn’t. It was sign this and sign that not really explained when your there 3 plus hours your tired. So yes we were not watching that we were not signing the registration with both names, but you should’ve got what we wanted and watch out on who you trust. The title was put in both our names This could be fixed but you would have to pay for another registration fee and plate fee which is more money for a registration and I’m not going to pay for it for their mistake . So No I’m NOT going to buy again beware what you sign!!!!

Apr 10, 2025 -

Joe Basil Chevrolet responded

We are so sorry that you had 2 bad experiences and wanted to let you know that this is not our norm. We are sharing this updated review with the management team and will discuss doing better to meet our customers needs.

March 28, 2025

Always courteous and very accommodating. Anthony was exceptional in serving me. Thank you! I live in Honeoye N Y and come back to Basil. More

by Thomasdp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess BasilCars
Report | Print
Mar 28, 2025 -

Joe Basil Chevrolet responded

Thank you for traveling to come to us! We appreciate your loyalty!

March 27, 2025

Had my rear brakes and rotors replaced! The team did a wonderful job and the communication throughout the whole process was exceptional! More

by mandm126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey, Jess BasilCars, Cassie Soucia
Report | Print
Mar 28, 2025 -

Joe Basil Chevrolet responded

We are glad you were happy from start to finish with us!

March 17, 2025

My 7th car because no pressure, great selection , best employees ! Just great deals ! Fast & courteous. Tears you like family More

by Stampydiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Powell, rob lacastre , Jess BasilCars, Cassie Soucia
Report | Print
Mar 20, 2025 -

Joe Basil Chevrolet responded

We are pleased to be your go to for cars!

March 05, 2025

We arrived early, they took us in and registered us. Sent us to waiting room while car was being worked on. NYS Insp, oil change and tire rotation . Finished in about an hour and we were on our way. More

by Lindab0265@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake our service contact, Jess BasilCars, Cassie Soucia
Report | Print
Mar 06, 2025 -

Joe Basil Chevrolet responded

We are so glad you had a great service at Joe Basil!

February 19, 2025

Bought a 2014 Camaro yesterday and wanted to express how satisfied we were with our salesman-John Mancuso! He went above and beyond for us! 5 STAR experience! More

by im3ms122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOHN MANCUSO
Report | Print
Feb 19, 2025 -

Joe Basil Chevrolet responded

We are so glad you are happy with your Camaro!

February 04, 2025

Sales person tynese was deciding factor in my purchasing my new car.. He kind , patient and most importantly not pushy. More

by Deb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tynese
Report | Print
Feb 06, 2025 -

Joe Basil Chevrolet responded

We are so glad you had a great experience! We have the best staff!

1
2
...
58