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Joe Basil Chevrolet
Depew, NY
584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 584 reviews
July 30, 2025
Point of sale was good. Salesman had good knowledge of classic car inventory to include the one I purchased. Final price was fair. After sale was a bit disappointing. I Salesman had good knowledge of classic car inventory to include the one I purchased. Final price was fair. After sale was a bit disappointing. I am out of state and waited over a week for bill of sale and title to be delivered. Car transport was 6 days after they were paid in full (cash sale). I was anxious to get the car registered and on the road with no sense of urgency on their part. Additionally, car was delivered with only one ignition key with no way to unlock the doors. Other documents expected with the car were forgotten and then not all would be sent due to cost of mailing them all. More
by Robertewalbridge
Employees Worked With
Jess BasilCars, Cassie Soucia
June 21, 2025
Test drove a Equinox EV. I was told by my sales associate that it had AWD. I purchased the vehicle (believing it had AWD.). A few days later, I find out it is a FWD. Basil I was told by my sales associate that it had AWD. I purchased the vehicle (believing it had AWD.). A few days later, I find out it is a FWD. Basil Chevrolet can do nothing to resolve this issue, even though I was given inaccurate information by them. More
by Judylorenzetti
Employees Worked With
Jacob , Jess BasilCars, Cassie Soucia
June 13, 2025
I leased my 2026 trailblazer from Joe Basil Chev in Depew. We have always gone to them for many years. Their service/collision department is excellent. They are always busy but friendly. Depew. We have always gone to them for many years. Their service/collision department is excellent. They are always busy but friendly. More
by princessmlm1
Employees Worked With
Jacob H
June 04, 2025
Friendly dealership from the moment you arrive. Experienced sales team, willing to work within your means. In a word: OUTSTANDING ! Experienced sales team, willing to work within your means. In a word: OUTSTANDING ! More
by mclosi
Employees Worked With
Bill Powell - Sales ⭐⭐⭐⭐🌟, Jess BasilCars, Cassie Soucia
April 30, 2025
4-21-25 ( No Heat in my car). Service Completed - Charge 308.93 (Still No Heat) 4-23-25 (No Heat in my car). Service Completed - Charge 210.13 (Got Heat) Was Service pe Service Completed - Charge 308.93 (Still No Heat) 4-23-25 (No Heat in my car). Service Completed - Charge 210.13 (Got Heat) Was Service performed on 4-21-25 necessary. I was disappointed that car heat was not restored with first visit. More
by honkus88
Employees Worked With
Cassie Soucia
April 29, 2025
I purchased my 2025 Chevy Traverse from Joe Basil in Depew. My intentions were to just to look at the vehicle, and Drew was more than patient and kind when showing me everything on the vehicle when he Depew. My intentions were to just to look at the vehicle, and Drew was more than patient and kind when showing me everything on the vehicle when he knew I was not fully intending on purchasing the vehicle. I was sold on it after Drew took the time to go through everything with me financially and go through my old vehicle. The whole purchasing experience was more than satisfactory, especially how the wait time was a fraction to what I've spent at dealers. Fast, Efficient, and Friendly is all it took for me to be a Joe Basil customer for life now. Thank you Drew and Joe Basil! More
by ashleywhitton16
Employees Worked With
Drew (Salesman) , Jess BasilCars, Cassie Soucia
