Jody Wilkinson Acura
Salt Lake City, UT
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Great to work with Great dealership and service. They did everything that they said they would. Checked in with me before doing additional work I asked them to. Shuttle Great dealership and service. They did everything that they said they would. Checked in with me before doing additional work I asked them to. Shuttle service was also helpful. More
First class Always a great experience with the service department. From the moment you walk through the door you feel like you are the most important customer the Always a great experience with the service department. From the moment you walk through the door you feel like you are the most important customer they have More
Fast and great service The service team was so great. They called to let me know eta on my part, got me scheduled and fixed quickly and painlessly. (CPO) The service team was so great. They called to let me know eta on my part, got me scheduled and fixed quickly and painlessly. (CPO) More
Great Service Checked everything to make sure I was safe to travel. Great people to work with and listened to my concerns. I highly recommend their service depart Checked everything to make sure I was safe to travel. Great people to work with and listened to my concerns. I highly recommend their service departand and sales department. More
Extra mile I experienced a stranding in western Wyoming due to a flat tire with no spare (2019 RDX A - Spec). Accura arranged for towing to this dealer. It was l I experienced a stranding in western Wyoming due to a flat tire with no spare (2019 RDX A - Spec). Accura arranged for towing to this dealer. It was late afternoon but the dealer kept someone on hand to assist me and get me back on the road. Further, the parts department went the extra mile scouring the western part of the U.S. to find a rare spare tire kit so that I will never again be stranded due to a flat tire. These people and this dealership are truly remarkable. More
Great service visit! I greatly appreciate a dealer with a service department that operates ethically and does not try to sell me services or parts that are not really need I greatly appreciate a dealer with a service department that operates ethically and does not try to sell me services or parts that are not really needed. Such is the case with Jody Wilkinson Acura. In the past, I have felt unable to trust other dealers because maintenance visits have always involved up selling of services or parts that increase the cost of the visit. Dealing with Michael and others at Jody Wilkinson Acura was a breath of fresh air because I felt they were truthful and prioritized my best interests as the customer. Based on this positive experience, I will definitely return to JW for future maintenance visits. More
Vehicle Recall, work was completed on time and in excellent I took my 2014 Acura MDX for a factory recall, the wiring harness and gasket in the light, on the tailgate. I had never dealt with Jody Wilkinsons de I took my 2014 Acura MDX for a factory recall, the wiring harness and gasket in the light, on the tailgate. I had never dealt with Jody Wilkinsons dealership, but by his commercial on TV alone, I thought I would try them. I am so very glad that I did. The people were very friendly, kind and polite. Every question that I had was answered. I had a issue with my headlight lens getting hazy, they told me what they could do and repaired it at a minimal cost. Thank you Jody Wilkinson Acura, I will be back! More
They are there to meet you at the door or sometimes by your They go out of the way to treat you you the best other dealers need to see how they treat the customers. Thanks you for all you do !! Kathy They go out of the way to treat you you the best other dealers need to see how they treat the customers. Thanks you for all you do !! Kathy More
Best of the best! I can’t say enough good about Jody Wilkinson Acura and their service team. I have always been treated like a king any time I take my cars to have them I can’t say enough good about Jody Wilkinson Acura and their service team. I have always been treated like a king any time I take my cars to have them serviced. Dan Ly and the whole service team have been incredible in taking care of my issues since the first TL in 2007. There is no doubt that they have a customer for life. More
Fixed our window regulator. Our window regulator broke the day before a road trip... They fixed it fast and fair. We have been customers for 20 years. Always great service! Our window regulator broke the day before a road trip... They fixed it fast and fair. We have been customers for 20 years. Always great service! More