Jody Wilkinson Acura
Salt Lake City, UT
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Excellent Sales and Customer Serivice We had an excellent car shopping experience at Jody Wilkinson Acura. Buying is completely without pressure. Everyone there was friendly, responsive, We had an excellent car shopping experience at Jody Wilkinson Acura. Buying is completely without pressure. Everyone there was friendly, responsive, and helpful. I highly recommend buying at Jody Wilkinson Acura. More
Purchasing a new vehicle. Dan Gines was our salesman and he has been working with me to find a way to upgrade our 2015 Acura.. He has spent months and many hours of hard work Dan Gines was our salesman and he has been working with me to find a way to upgrade our 2015 Acura.. He has spent months and many hours of hard work to make this possible. I have called him numerous times for help in explaining how to use the features of the 2015. Dan has always been extremely patient with me. He said he would work with me until I understood. We just drove off in the 2017.! Dan gives superior customer services. He is truly an assist to your dealership. Will recommend him to everyone. More
Yelled at by Jodi himself Had a headlight repair done and the lights were not adjusted properly. I contacted the owner, Jodi, and explained my issue. He assured me he would get Had a headlight repair done and the lights were not adjusted properly. I contacted the owner, Jodi, and explained my issue. He assured me he would get it taken care of would call me back shortly. After speaking with his tech he calls me back to inform me the headlight have in fact been adjusted properly and that something must be wrong and to bring it down. I asked him how could my lights have been adjusted correctly before got there but now they aren't and he started to speak over me which only escalated tensions. After he is now speaking louder and louder I finally say I will call tomorrow when I've had time to calm down. 3 minutes later the owner calls me again. Very poor service and extremely poor ownership. More
Nice and easy Our experience at Jody Wilkinson Acura was great. The salesman Andy was awesome we were in and out of there without any problems at all. We will def Our experience at Jody Wilkinson Acura was great. The salesman Andy was awesome we were in and out of there without any problems at all. We will definitely recommend this dealership to everyone. More
2017 Acura MDX We bought a new 2017 Acura MDX. We were replacing a 2007 MDX with which we have been very happy. We really like the super handling all wheel drive. We bought a new 2017 Acura MDX. We were replacing a 2007 MDX with which we have been very happy. We really like the super handling all wheel drive. Andy was very helpful in answering all of our questions and he ordered exactly what we wanted. He spent a long time with us to familiarize us with all of the features. The service department has been good to work with when service was needed on our old car. V&P More
Jody Wilkinson acura is the place to go! Jody Wilkinson acura is great, everyone is awesome and very attentive, the receptionist got to me immediately and Olivia knew exactly what she was tal Jody Wilkinson acura is great, everyone is awesome and very attentive, the receptionist got to me immediately and Olivia knew exactly what she was talking about! More
2017 Acura RDX Advance Sales people were helpful without being overbearing. We asked some pretty detailed questions about the RDX line and our salesman (Dan) got us an answ Sales people were helpful without being overbearing. We asked some pretty detailed questions about the RDX line and our salesman (Dan) got us an answer for every question. They also had a great selection of cars. More
Olivia C. Car buying Olivia C. was amazing! So knowledgeable and helpful in every aspect of the car buying process. She made everything painless and easy. I will continue Olivia C. was amazing! So knowledgeable and helpful in every aspect of the car buying process. She made everything painless and easy. I will continue to buy every car from her. I felt no pressure to do anything or say anything I didn't want to. Dealership was clean and well kept. Great kids area for my kids too! More
Adult Supervision Required Dropped my vehicle off for service with Stanley, at 8:45 a.m. Informed by Stanley he would call me by 12:00 p.m. with an update on my vehicle. Stanl Dropped my vehicle off for service with Stanley, at 8:45 a.m. Informed by Stanley he would call me by 12:00 p.m. with an update on my vehicle. Stanley did not bother to call. At 3:00 p.m., I called in and spoke to Christie Nichols, purported service mgr, for Jody Wilkinson Acura. I was inquiring about the status of my vehicle, and instead, received three different explanations as to the status of my vehicle. And they are the following: 1. We will have an update for you in an hour. 2. You will not be getting your vehicle back today. 3. I actually just spoke with the technician and we'll know more later. Hmmm. Well, which fairy tale should I believe? The three different responses were remarkably inconsistent and simply not credible. More likely than not, the "wannabe" service mgr was completely oblivious to the fact that she had contradicted herself. My simple request was for Christie to get out of her chair, walk 10 feet to the shop, and simply ask the technician whether it was probable that I would have my vehicle by the end of the day or would it be the next day. She refused. Instead, she sat in her chair feuding with me and supplying three different responses, regarding the status of my vehicle. Christie's unwillingness and/or inability to comply with such a reasonable request was breathtaking and reflects very poorly on the dealership and Acura as a whole. Evidently, this is what valued clients should expect when it comes to this particular Acura dealership: low standards. Another episode of ALL MY CHILDREN. More
Very easy! I have and will continue to recommend this dealership to all my friends. Andy made the car buying process very easy and enjoyable! I had a great exp I have and will continue to recommend this dealership to all my friends. Andy made the car buying process very easy and enjoyable! I had a great experience at Jodi Wilkinson! More