Jody Wilkinson Acura
Salt Lake City, UT
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Fast and efficient I expected and was told an hour. 15 minutes later they declined to rotate the tires as it was unnecessary and had me out the door. Less cost and 4x I expected and was told an hour. 15 minutes later they declined to rotate the tires as it was unnecessary and had me out the door. Less cost and 4x faster. On top of that, I was 45 min early to my appointment. Came say I have anything negative to report. More
Great We wanted to purchase a new vehicle and their customer service was great unlike serveral dealerships that treated us like we were no bodies and didn’t We wanted to purchase a new vehicle and their customer service was great unlike serveral dealerships that treated us like we were no bodies and didn’t feel as if we were forced to make a decision right there and then More
Always impressed I always look forward to my service visits at Jody Wilkinson Acura. The service techs are so helpful and don’t rush us through the process. I feel ver I always look forward to my service visits at Jody Wilkinson Acura. The service techs are so helpful and don’t rush us through the process. I feel very comfortable in the waiting area and my kids enjoyed that there were good snacks and drinks. I would prefer to go to this dealership over any other for my Acura service needs. More
Ok service to repair manual cruise mode When I turned the car in for repair I mentioned that there was a technical.service bulletin out on the problem. The service writer must have ignored m When I turned the car in for repair I mentioned that there was a technical.service bulletin out on the problem. The service writer must have ignored my comment, because after 2.5 hours of troubleshooting they could not duplicate the problem. I identified to them again that a TSB was out on this problem, and the vehicle was repaired in 1.5 additional.hours......I'm not thinking that the customer should need to help them determine if there was a TSB on the problem. More
Minor Repair Repair completed on time. Courteous staff and comfortable waiting areas. I also got a free loaner I would use Jody Wilkinson again. Good job Wilkinson Repair completed on time. Courteous staff and comfortable waiting areas. I also got a free loaner I would use Jody Wilkinson again. Good job Wilkinson Acura. More
Excellent service It was neat. Polos look all sorts of nice; it gives off a relaxing vibe. I would, hands down, come back for my upcoming services. It was neat. Polos look all sorts of nice; it gives off a relaxing vibe. I would, hands down, come back for my upcoming services. More
Purchase MDX Loved loved Jody Wilkinson Acura. Buying was simple and fast. I was very impressed with "no pressure" within the sales department. John waited for m Loved loved Jody Wilkinson Acura. Buying was simple and fast. I was very impressed with "no pressure" within the sales department. John waited for me to test drive other makes and models with "no pressure". I came back to Jody Wilkinson because of John. He was fantastic! More
Outstanding Customer Service for Routine Maintenance I routinely drive over 25 miles to get to Jody Wilkinson bypassing other Acura dealers for any and all service my TL requires. Routine maintenance is I routinely drive over 25 miles to get to Jody Wilkinson bypassing other Acura dealers for any and all service my TL requires. Routine maintenance is always handled courteously, promptly and professionally in every respect. There's never a hard sell put on for additional services but rather you are informed of things to consider. On my last visit I inquired about tires as I am planning to replace them before winter. My service agent discussed all my options and printed out 3 potential brands and the price and benefits of each one for my consideration. Again, no hard sales pitch, but rather helping me with options. I would never consider another dealer for my service needs or a possible new car purchase. One last thought; I would have no hesitation having my wife take the car in for service as I know she would have the same courteous, honest and helpful experience. F. Jensen More
Very pleasant, the staff was very friendly and caring. The staff was helpful and caring. I couldn't ask for more. I went in to get some service. Then later came back for a flat tire, at no charge. ? The staff was helpful and caring. I couldn't ask for more. I went in to get some service. Then later came back for a flat tire, at no charge. ? More
Great service Ryan and Tom are great to work with always willing to help out and provide great service. When anyone is looking for a new car or needing service I Ryan and Tom are great to work with always willing to help out and provide great service. When anyone is looking for a new car or needing service I always recommend Jody Wilkinson Acura. More