Jimmy Vasser Toyota - Service Center
Napa, CA

194 Reviews of Jimmy Vasser Toyota - Service Center
Jimmy Vasser Toyota Service Nick Carvalho is the best service rep at Jimmy Vasser Toyota. He always takes excellent care of me & my vehicle service needs. He's the main reason I Nick Carvalho is the best service rep at Jimmy Vasser Toyota. He always takes excellent care of me & my vehicle service needs. He's the main reason I keep returning. Thabk you. More
ANTHONY WAS A STAR I have worked with Anthony on numerous occasions with our 2 Toyota's in the service department at Jimmy Vasser Toyota and EVERY time the service is ov I have worked with Anthony on numerous occasions with our 2 Toyota's in the service department at Jimmy Vasser Toyota and EVERY time the service is over the top. Anthony ALWAYS services my wife and I with a smile and with the utmost care and honesty. In reality isn't that all you can ask from your service representative....honest, great, quick and timely service! Keep up the GREAT SERVICE Anthony.........BECAUSE providing consumers with great/positive/honest service is a rare quality these days. More
Polite, fast and Friendly They were Quick, Friendly, and polite. Greeted me with a smile. Kept me updated with the progress of my vehicle . Fast check out with in the estimate They were Quick, Friendly, and polite. Greeted me with a smile. Kept me updated with the progress of my vehicle . Fast check out with in the estimated time More
Courteous, professional, and efficient. Nick Carvalho, Service Associate at Vasser Toyota has taken care of me and my Prius for 5 years now. Every visit was smooth and efficient, even when s Nick Carvalho, Service Associate at Vasser Toyota has taken care of me and my Prius for 5 years now. Every visit was smooth and efficient, even when some serious repair had to be done on the vehicle. Nick takes very good care of his customers. More
Honest Counts I recently brought my 4 Runner in for a new timing belt and a few other things. A week later my air conditioning stopped working. I brought it in ag I recently brought my 4 Runner in for a new timing belt and a few other things. A week later my air conditioning stopped working. I brought it in again and they told me a ground wire had come loose from the previous visit. There was no charge. Nick Carvalho was very helpful and let me know there were other services I may think about doing on the car. He also got me a loaner Tacoma, which I told him I may be interested in purchasing down the road. I loved the Tacoma. I also love how they wash your car after servicing. It was also nice to be remembered by Brent for my previous service. More
Great service Jimmy Vasser dealership has serviced our Avalon and Highlander for several years. Nick Carvalho has been our consistent service rep. He is knowledg Jimmy Vasser dealership has serviced our Avalon and Highlander for several years. Nick Carvalho has been our consistent service rep. He is knowledgeable, attentive and professional. We are always pleased with his service and that of the mechanics at JV. More
Excellent Service Great service from Robert Avina. I bring my Prius in for it's regular maintenance and he is always on top of making sure my vehicle gets what it needs Great service from Robert Avina. I bring my Prius in for it's regular maintenance and he is always on top of making sure my vehicle gets what it needs in both an affordable and timely manner. More
Excellent service The service rep was courteous, professional and pleasant. The service was completed in a timely manner. The waiting area is comfortable and clean. The service rep was courteous, professional and pleasant. The service was completed in a timely manner. The waiting area is comfortable and clean. All employees smile, speak or acknowledge customers with at least a nod. More
Grateful for Amazing Service I have been a client of Jimmy Vasser Toyota for many years. Nick Carvalho my Service Advisor is the primary reason I would never leave Vassar Toyota I have been a client of Jimmy Vasser Toyota for many years. Nick Carvalho my Service Advisor is the primary reason I would never leave Vassar Toyota for service. He is honest, responsive and has taken great care of my family's cars for the past 8 years. I have been to other service providers and Toyota dealerships and Vassar provides the most personal and professional service I have ever experienced. A big thank you to Nick and his team! More
Service Robert Avina - Service Advisor Thank you Robert for your honesty and excellent service. Professional, friendly and kind. Robert went above and beyon Robert Avina - Service Advisor Thank you Robert for your honesty and excellent service. Professional, friendly and kind. Robert went above and beyond to help me out. Thank you for your service! More