Jimmy Vasser Toyota
Napa, CA
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Richard Odetto was incredibly friendly and helpful in all ways when I brought in my vehicle for routine maintenance... from offering flexibility in scheduling to discussing which services were higher priorit ways when I brought in my vehicle for routine maintenance... from offering flexibility in scheduling to discussing which services were higher priority and tips on general care and maintenance. His attention to detail and genuine friendliness made the experience very satisfying. More
I was very pleased with my visit. Especially Richard took my concern with my car very seriously and checked back with me to make sure I was satisfy with the service. Many thanks to the team and Richard! I my concern with my car very seriously and checked back with me to make sure I was satisfy with the service. Many thanks to the team and Richard! I have already and will definitely continue to recommend your services to others in the future. More
Took my Tundra in for a oil change. Robert Aviña kept in great contact with me, he did recalls I didn’t even know were needed. He also asked about some other things he found that needed to be fixed with qu great contact with me, he did recalls I didn’t even know were needed. He also asked about some other things he found that needed to be fixed with quotes. No pressure or pushy sales tactics. Great experience. Will use again. More
Above and Byond I brought my car in for service due to noise in right wheel and several other maintenance issues. Robert Avina was great at communicating with me as I brought my car in for service due to noise in right wheel and several other maintenance issues. Robert Avina was great at communicating with me as things progressed, from having to order parts to when my car would be ready. Everything went smoothly and my the noise is gone. They also heard another noise near the back wheel, and discovered it was not an issue but something in my trunk. I appreciate they took the extra time to go above and beyond to ensure my car runs well and my family will be safe. More
Fast and Reliable Excellent employee and dealership! They were quick to work with us and make a deal that everyone could be comfortable with. 10/10 - will definitely be Excellent employee and dealership! They were quick to work with us and make a deal that everyone could be comfortable with. 10/10 - will definitely be visiting again. More
Very helpful with trying to decide on which used car to buy Needed to get a used car, and had researched Toyota's history of quality ratings. This was during the pandemic, so we set up a time to visit. Kyle wa Needed to get a used car, and had researched Toyota's history of quality ratings. This was during the pandemic, so we set up a time to visit. Kyle was extremely helpful, letting us test drive a few different cars to narrow our choices. He made 2 or 3 suggestions based on our variety of questions. Ultimately, we knew that we had made the correct decision. The cleanliness of the vehicle was a key reason for the purchase. We already knew that it was offered at good price. Jim was helpful when we discussed financing options. More
My last visit to get my Toyota oil change was easy quick and positive. The rep who assisted me was awesome , kind, informative and greeted me with a calm professional manner. I like that . and positive. The rep who assisted me was awesome , kind, informative and greeted me with a calm professional manner. I like that . More
Excellent service, clear communication,Very friendly and Excellent service, clear communication, Very friendly and patient, answered all our questions, very knowledgeable, easy to deal with with good manner Excellent service, clear communication, Very friendly and patient, answered all our questions, very knowledgeable, easy to deal with with good manners, pleasant closing experience good More
Jimmy Vasser Toyota may be the best dealer I have ever worked with! Low pressure salesmen and wonderfully knowledgable service... Easy to make convenient appointments... Rich Odetto is a total pro, ki worked with! Low pressure salesmen and wonderfully knowledgable service... Easy to make convenient appointments... Rich Odetto is a total pro, kind of guy I’d have as a friend... But I do not feel like there is any pretense. More