Jimmy Vasser Toyota
Napa, CA
Filter Reviews by Keyword
By Type
Showing 293 reviews
Rich Odetto he’s a very good service rep. He keeps us informed and he’s very polite and very pleasant to deal with he is a great asset to Jimmy Vasser Toyota. We will use him As our preferred service rep informed and he’s very polite and very pleasant to deal with he is a great asset to Jimmy Vasser Toyota. We will use him As our preferred service rep. More
Robert Aviña! Me ayudo 100% positivo, cordial,atento me explico todo acerca del servicio con mi carro; Exelente servicio! Thank you so much Robert! I appreciate your time with me 👍🏻 explico todo acerca del servicio con mi carro; Exelente servicio! Thank you so much Robert! I appreciate your time with me 👍🏻 More
I’m allergic to being oversold on things, and Jimmy Vasser (Laurence Gines) we’re excellent. Never felt like I was pushed into anything, which was great for my first car-buying experience. Vasser (Laurence Gines) we’re excellent. Never felt like I was pushed into anything, which was great for my first car-buying experience. More
Polite courteous and fair. From the beginning of the phone call with Martin Mendoza til the final paper signing with Mariano Aguilar everything was seem less. I had called late From the beginning of the phone call with Martin Mendoza til the final paper signing with Mariano Aguilar everything was seem less. I had called late afteroon about a vehicle of interest and Martin check to see that is was still available and it was. I postponed my visit til the next day and scheduled a 10:00 appointment. When we arrived we were promptly greeted by Martin once again and from then on everything was perfect. Jimmy Vasser Toyota worked with us on every aspect of our purchase. I could not be happier with my new Toyota Tacoma. We are now 100% Toyota family and will always recommend Toyota as a first choice and Jimmy Vasser as well as your first choice- to everyone at Jimmy Vasser Toyota and Martin and Mariano in particular a sincere Thank You!! Great service, knowledge and hospitality. Continued Success, Ed Killoran More
Robert Avina I normally don't provide feedback, because my time is valuable, but I'll make an exception for Robert Avina. He does a terrific job in every aspect of I normally don't provide feedback, because my time is valuable, but I'll make an exception for Robert Avina. He does a terrific job in every aspect of his job, especially communicating with customers about the time required for service. He gets 5 stars. More
Had a little hiccup bit they made it right. Kyle, Daniel and Lucas worked with us to get what we consider to be a great deal. I highly recommend them. and Lucas worked with us to get what we consider to be a great deal. I highly recommend them. More
First Service for my RAV4 Hybrid I didn’t buy my vehicle at Jimmy Vasser but chose to have it serviced there since I live in Napa. I was extremely pleased with the experience. Robert I didn’t buy my vehicle at Jimmy Vasser but chose to have it serviced there since I live in Napa. I was extremely pleased with the experience. Robert Avina provided excellent service, explaining everything in a courteous and friendly way. We chatted about how different everything was in this Covid world. And my car was ready earlier than expected! Definitely a great experience! Thank you, Robert Avina! More
From purchase to service, great dealership. Took my nearly two-year-old Yaris (which I purchased here, as well) for its last warranty service. Anthony Beaver, the service specialist who checked Took my nearly two-year-old Yaris (which I purchased here, as well) for its last warranty service. Anthony Beaver, the service specialist who checked me in was terrific. I've dealt with him two times now, and he is always a pleasure. I was one of the first appointed times and chose to wait for my car. It was done in roughly an hour, which I think is great. The waiting service area is clean and appropriately furnished for distancing in this time of Covid-19. Masks all around. The ladies who checked me out at the end of my service were lovely and helpful. I have had nothing but great experiences with Jimmy Vasser Toyota, from purchasing my car through the service appointments. I would definitely recommend them for your Toyota needs!! More